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Lowe's Regional Office
- Home Improvements
- Plano, TX
About this business
The location is a Lowe's Regional Office. Give us a a call at (800) 445-6937 or check out www.lowes.com to find a location near you. Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home decor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner st... read more
Location details
5700 Granite Pkwy #840, #840, Plano, TX, 75024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Their carpet quality was good however they selected a local installer who has one star and has nothing would complaints. The installer would not clean up after themselves properly and did a very poor job. I would not recommend anyone to allow Lowe's to select an installer because it's nothing but problems in a poor job
Business response:
Lowes' welcomes all feedback and we appreciate the opportunity to further assist our customers.
Worst customer service I have ever experienced. They made the blinds I ordered incorrectly and blamed me. They offered to reorder at a 5% discount, the originals were ordered at 50% off. They're website didn't work but continued to blame me. They wasted my whole day running around saying they would take care of it and then did nothing.
Business response:
Lowe's welcomes all feedback and we appreciate the opportunity to further assist our customers.
I really want to give 0 star but the system said " Please provide a star-rating for this business." Purchased a disk washer from Lowe's Naperville, IL.Store #1711 Everything went ok until I found the dishwasher they installed is a defect. Need to have the installation team come back again and check. Call the Appliance Dept several times and different staff give me different/wrong directions. Feel frustrated because my case was like a football gets kicking around. Also the customer service and office staffs treat their custom... read more
Business response:
Lowe's welcomes all feedback and we appreciate the opportunity to further assist our customers.
Worst customer service ever. Called 4 different times. Deception tactics. Bought washer with 3 year extended warranty, manufacturer warranty 1 year parts and labor with washer. For a total of 4 years. Lowe's warranty would kick in when manufacturers warranty expired after 1 year for an additional 3 years. Tried to file claim and warranty dept said warranty was expired. Just a few days past 3 years. I said no. We have 1 year left. For the 4th year. They said no. The warranty goes into effect the same day of the washer purchas... read more
Business response:
Lowe's welcomes all feedback and we appreciate the opportunity to further assist our customers.
Lowe's home improvement installed a rusted fence on my property. I complained, they said they would give me a partial refund, $250, almost TWO years ago. I never got the refund and now the customer rep., will no longer take (or return) my calls. I am going to my state's attorney general but I think the statute of limitations has past. Truly terrible service.
Business response:
Lowe's welcomes all feedback and we appreciate the opportunity to further assist our customers.
In late July 2018 I contacted the Lowes store in ***********, OH to purchase and install two vanity tops in my bathrooms. Due to manufacturing defects, installation delays, and lack on in store communication, the installation wasn't completed until JANUARY 10, 2019, after FIVE months. I maintained frequent communication with my salesman through the process and he voiced to me that he was embarrassed and frustrated with all the issues I was experiencing (too many to list here). Partway through the process (late Oct- early Nov... read more
Business response:
Lowe's welcomes all feedback and we appreciate the opportunity to further assist our customers.
Currently having a very bad experience with lowes. We ordered a storm door December 21 2018. We were told that someone will contact us within 48 hours to come measure the door for install. December 29th, still no call, i called the location and was informed the Employee that took our order was a part time employee and didn't put in our order correctly. The lady told me they will reach out to the installer and he should contact me within 48 hours. Thursday January 3rd, still no callback. We called and were told that the insta... read more
Business response:
Lowe's welcomes all feedback and we appreciate the opportunity to further assist our customers.
Ordered a small bathroom remodeling on 8/30/18. STILL NOT DONE as of today! Continuous poor communication from both Lowe's and the contractor Solid Image. Horrible service, poor workmanship and Lowe's has done nothing to expedite the problem or offer any compensation.
Business response:
Lowe's welcomes all feedback and we appreciate the opportunity to further assist our customers.
never again will i have them do a home improvement for me. i am very dissatisfied with their work lousy job done. Nothing good can I say about them lousy home improvement company
Business response:
Lowe's welcomes all feedback and we appreciate the opportunity to further assist our customers.
Frequently asked questions about Lowe's Regional Office
How is Lowe's Regional Office rated?
Lowe's Regional Office has a 1.1 star rating with 415 reviews.
When is Lowe's Regional Office open?
Lowe's Regional Office is closed now. It will open tomorrow at 8:00 a.m.
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