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Lowe's Home Improvement

4.2

About this business

Location details

4134 Ridgemont Dr, Abilene, TX, 79606, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.22,396 reviews
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Barrett Ford's profile image
Barrett Ford 
4 years ago

Don't buy anything they have to deliver or install. Bought a washer and dryer from here. The order was lost on a truck, nobody knew where it went or could give a date a new one would be delivered. Mitch in flooring was great and bent over backwards for me to figure out when it would eventually be delivered, and was kind enough to wave the old washer pickup fee. When the delivery actually came DAYS later the delivery people trashed the washer and dryer stand I built, and made … See more 

Joanne Muller's profile image
Joanne Muller 
recommend  Recommended
4 years ago

everyone is helpful and it's always clean. 

Linda Guthery Smith's profile image
Linda Guthery Smith 
4 years ago
Greg Koelling's profile image
Greg Koelling 
recommend  Recommended
4 years ago

Compared to the other big box store across the street, the employees at the store know where the things are in the store. They tell you exactly the aisle and location. 

Nicholas Anderson's profile image
Nicholas Anderson 
4 years ago

Price gouging lumber, no customer service, and bad leadership 

Shannon Dougherty's profile image
Shannon Dougherty 
4 years ago

I feel so sorry the return desk employee is trying her best to call for assistance and no one is showing up to assist. Not a single manager has come forward and there are 10 people in line waiting and growing. Typically this store isn’t such a problem but Debra is doing her best with no help and more people walking up. Not sure where the manager is but she needs help. 

Karn McKane's profile image
Karn McKane 
4 years ago

Bought a garbage disposal at Lowe’s on Sunday, was told it would be installed in 48 hours. This was very important to us because our kitchen sink is clogged. The first plumber that contacted us told us he could fit us in, in 2 weeks! We called Lowe’s & go to hell & back to get an appointment for today at 3:00, well it’s 5:00 & the guy is a no show & they told us they couldn’t call him! Now Lowe’s wants us to wait another 4 days which puts us 8 days with a clogged kitchen sink… See more 

McKenzie Parker's profile image
McKenzie Parker 
recommend  Recommended
4 years ago

They always help you find everything and are very polite. 

Stephanie Born Mastruzzo's profile image
Stephanie Born Mastruzzo 
4 years ago

This is the worst experience I’ve ever had in retail. They were the only ones in town with a fridge I needed. Took 45 mins to get someone on the phone just to order it. A few weeks later I noticed the delivery address was wrong so I had to call back to correct it. Took about an hour to get someone on the phone. I tried several departments several times and ended up getting a very nice lady in cabinets to help me. I am not trying to get someone on the phone regarding the same … See more 

Frequently asked questions about Lowe's Home Improvement

How is Lowe's Home Improvement rated?

Lowe's Home Improvement has a 4.2 star rating with 2,396 reviews. 

When is Lowe's Home Improvement open?

Lowe's Home Improvement is closed now. It will open tomorrow at 6:00 a.m. 

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