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Lowe's Home Improvement

4.2

About this business

Location details

4134 Ridgemont Dr, Abilene, TX, 79606, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.22,393 reviews
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John Snow's profile image
John Snow 
4 years ago

My story is to long to tell and very frustrating but I will say that this store lacks honesty and principals. 

Sheila Pesch Johnson's profile image
Sheila Pesch Johnson 
recommend  Recommended
4 years ago

Had to buy a washer. the men were very helpful and made sure they had the one we wanted as I needed it ASAP. 

Cathy Zouval's profile image
Cathy Zouval 
4 years ago

I have been doing a kitchen update for a month. Purchased everything from Lowe’s. What a nightmare! Rarely do I enter the store and find a competent person with customer service skills - shutout to Patty at customer service and John in flooring and Nebal in appliances all in Westborough, MA. Those are the only 3 that I came across with skills Otherwise the entire system is flawed. If you are returning several items, system can’t tell you which card you charged. You need to pu… See more 

Desiree Kreil's profile image
Desiree Kreil 
recommend  Recommended
4 years ago

They are awesome here at Lowe’s 

Jennifer M. Wright's profile image
Jennifer M. Wright 
recommend  Recommended
4 years ago

Earlier this evening I came in to find an a/c unit and the staff was amazing! I found what I needed, a nice young man lifted the rather heavy box into my cart, and another was called to take it out to the car. 

Janet Schneider's profile image
Janet Schneider 
4 years ago

Ordered a fridge which was suppose to be delivered July 4 in am. Got a call about noon that my delivery was on standby. It did show around 3:30, but they would not bring it in the house, said a different crew would do that on Tuesday. Called the delivery company, DSI Logistics, they said some one would come Monday am, no one showed up. Went to Lowe’s to talk to their manager, no one was available to talk to me. Left my name and number and so far have not heard from anyone. I … See more 

Maria Daniela Abularach Mtz's profile image
Maria Daniela Abularach Mtz 
4 years ago

Horrible el servicio al cliente, trabajadores sin humanidad ni ganas, fui hoy a regresar 13 tablas de madera grandes y pesadas, desde el momento que llegue y me estacione en el area de constructores, ya ahi ya me estaban viendo 2 trabajadores, los cuales ni se ofrecieron a ayudarme a bajar las 13 tablas de mi camioneta, equis, las baje y las puse en esos carritos especiales para cosas grandes, dije ahorita alguien se ofrece a ayudarme a llegar con el carrito hasta el area de… See more 

Jimmy Smith's profile image
Jimmy Smith 
recommend  Recommended
4 years ago

When it comes to checking out, Ruckersville Lowe’s has Wal-Mart beaten…by a long shot. One checkout line, zero self checkout lines working and 10 people in line and they refuse to open another line. At least Wally World has 7 self checkout registers. My recommendation is get some more freaking self-checkout lines for your customers, because Charlottesville Lowe’s is not that far. 

Scott Amber Huffman's profile image
Scott Amber Huffman 
4 years ago

Just spent $850 and asked someone to come help my husband load over 30 boxes of hardwood flooring and no one ever showed up… I will not spend another dime here.. 

Frequently asked questions about Lowe's Home Improvement

How is Lowe's Home Improvement rated?

Lowe's Home Improvement has a 4.2 star rating with 2,393 reviews. 

When is Lowe's Home Improvement open?

Lowe's Home Improvement is closed now. It will open tomorrow at 8:00 a.m. 

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