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Lowe's Home Improvement

4.2

About this business

Location details

4134 Ridgemont Dr, Abilene, TX, 79606, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.22,393 reviews
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Brent Jackson's profile image
Brent Jackson 
4 years ago

Visited this store. Customer service is horrible. I was looking at glass tile, and they were out of it, ask if they could get the display down for us to be able to is the match it up with flooring. They stated they could not do that if we wanna see it we just have to special order it.. Trust me I'm not gonna special order anything like that without 1st seeing it Shop local they sayt no I will go out of town to go to Menards who treats their customers like customers and thei… See more 

Gina Butman's profile image
Gina Butman 
recommend  Recommended
4 years ago

thank you two small words with a great meaning. thank Bob from Flooring who did an outstanding job along with Joe on our backsplash. Store Manager Ryan kuddos for having a caring employee with a great big heart. Thank You Bob!to make a long story short, the original installation company East Coast Flooring is worthless here in Maine! Not professional, lack of being truthful, just plain horrible! they did not show up, the person who came to measure did not order enough … See more 

Patty Jack's profile image
Patty Jack 
recommend  Recommended
4 years ago

great customer service .. 

Regina Jackson Viverette's profile image
Regina Jackson Viverette 
4 years ago

Customer service sucks. Totally unprofessional. 

Miranda Sabine's profile image
Miranda Sabine 
4 years ago

Horrible service. Order for instore pick up same day and they called said they needed it from another store. A week later they called said it was in and its still not in! Horrible service 

Melissa McCleese's profile image
Melissa McCleese 
recommend  Recommended
4 years ago

Angie in pick up is incredibly lazy. Even after giving her the specific order # she still persisted in asking order date, etc. everything she needed was under that order #. She was lack luster & lazy. Maysville KY Lowes 

Ashley Imber's profile image
Ashley Imber 
4 years ago

I ordered a washer and dryer online. Said it would arrive at the Mansfield Ohio store in 3 days. Perfect. Checked out and everything was good. After 3 days I checked the order status which bumped it to 14 days. Whatever that’s fine. After the 14 days I got the ready for pickup at that morning. After work about 3 we went to retrieve my items. Went to the service desk told her I had an online order and gave her the order number. She said the manager won’t be back til after brea… See more 

Donna Zing's profile image
Donna Zing 
4 years ago

The worst customer service!! I had flooring installed three weeks ago and they ordered the incorrect material to complete the job. I have been trying to chase them down with numerous calls and emails to find out when this job will be completed. In the meantime I'm living with a mess. Don't use Lowe's for flooring! 

Roger Wright's profile image
Roger Wright 
recommend  Recommended
4 years ago

Pro desk did a great job! 

Frequently asked questions about Lowe's Home Improvement

How is Lowe's Home Improvement rated?

Lowe's Home Improvement has a 4.2 star rating with 2,393 reviews. 

When is Lowe's Home Improvement open?

Lowe's Home Improvement is open now. It will close at 10:00 p.m.  

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