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Lowe's Home Improvement

4.2

About this business

Location details

4134 Ridgemont Dr, Abilene, TX, 79606, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.22,393 reviews
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Frank Sonny Carrillo's profile image
Frank Sonny Carrillo 
recommend  Recommended
4 years ago

awesome place the staff was great and helpful 

Madge Hall Vosteen's profile image
Madge Hall Vosteen 
recommend  Recommended
4 years ago

Had a long list to purchase in a short amount of time. Each time we needed help, there was an associate nearby and available. 

Kathy Jender's profile image
Kathy Jender 
4 years ago

Curbside pickup took 50 minutes! Checked in online, no response. Called into store, no results. Went inside and was told wrong store (it wasn’t), order not paid(it was). Told understaffed, but I saw at least 10 associates walking/standing around. Was told someone pulled my ticket then went to lunch. Total confusion and no real concern for customer delays in what is supposed to be an efficient way to order and pick up. This is my second bad experience with their curbside picku… See more 

Ashley Stewart's profile image
Ashley Stewart 
recommend  Recommended
4 years ago

So I went to Home Depot first to see what type of Tool boxes/chests they had. What they had was flimsy and I was going to buy it but when I went to talk to someone since it had a major dent in the front of it I couldn't get ahold of anyone when I was staring right at them. I went to the cashier and had them call someone and I waited 30 minutes and not a person showed up. I decided to go to Lowes and I found a toolbox I wanted. The Store Manager was nice as can be, and Mike in… See more 

Michael Allen's profile image
Michael Allen 
4 years ago

Called 5-29-21 at approximately 3:00 pm, on hold for 18 minutes…I was promised a return phone within 3 hours…it is now 8.58 pm…no return p/cCalled again on 5-29-21 at 8:54 pm…spoke with Larry Thompson (asst. mgr.), he will call me on 5-30-21 between 1:45 and 2:00 pm re: GE FUF21DLRWW Upright FreezerI am an educated and responsible man. I retired from the practice of Certified Public Accounting (now retired CPA). I have never received such poor service from a company in my… See more 

Mitch Barber's profile image
Mitch Barber 
recommend  Recommended
4 years ago

Typical Lowe’s. No complaints. 

Todd Schneider's profile image
Todd Schneider 
4 years ago

It is unacceptable to be told “idk, this isn’t my department”. This happens twice on Thursday ~noon. All I hear was “Idc, this isn’t my department” and will NOT return to this location EVER. I don’t give 3 strikes bc that’s for baseball. Please, decide to close bc in my opinion your business is trash and customer service does not exist at this location. Some BIG rough looking female manager asked us how are day was on the way out, I was much more gracious and generous to not … See more 

Lisa Marie Martin's profile image
Lisa Marie Martin 
4 years ago

Buyer beware!!! I paid for a service to come out and measure my countertops, The measurements are then input into the computer so that when you go to Lowe’s you can order your countertops. I went to Lowe’s Wednesday evening to purchase new countertops a new sink and a new faucet only to find out no one was working in that department that night and no one else could help ,nor could they go in the computer and give me my measurements. On Thursday I called not only was no on… See more 

Mark Hedden's profile image
Mark Hedden 
4 years ago

Working in this industry for over 40 years I cannot recall such a travesty, insult, numbing sensation purchasing a 1 gallon pail of joint compound for (with tax) $19.10  

Frequently asked questions about Lowe's Home Improvement

How is Lowe's Home Improvement rated?

Lowe's Home Improvement has a 4.2 star rating with 2,393 reviews. 

When is Lowe's Home Improvement open?

Lowe's Home Improvement is closed now. It will open tomorrow at 8:00 a.m. 

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