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Lowe's Home Improvement

4.2

About this business

Location details

4134 Ridgemont Dr, Abilene, TX, 79606, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.22,393 reviews
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Greg Kujo Kujawa's profile image
Greg Kujo Kujawa 
recommend  Recommended
4 years ago

I stopped at Lowes to look at a washing machine today. I had been looking at q at Appliance Center. I walked back to the Appliance section and Jeff met me with a smile. Talk about great customer service, I would give that guy an A+++++++ grade. it's really great to see people that actually care to give good information to people and handle my purchase all the way yo the back of my pickup truck. Jeff had my vote for employee of the month. 

Sakena Young-Scaggs's profile image
Sakena Young-Scaggs 
4 years ago

I came in to spend my money at Lowe's in Sunnyvale, CA and NOT Home Depot intentionally this Sat waiting for customer service... called managers... staff could not seem to find anyone to assist us.we sat and sat at the $1600. Patio furniture I wanted to buy.No assistance. every staff person passed the buck as my very caring and calm husband got more and more frustrated. Young African American male garden staffer tried but NOT one other person appeared or one store manage… See more 

David Wilson's profile image
David Wilson 
4 years ago

I went to lowes for a simple repair for my sprinklers and couldn't find one part I needed so after looking for 10 mins I went and found someone for help. The worker I talked to said ile 36 I replied can you show me please I have looked there, the worker said ile 36 and walks away to the front. So I went back to ile 36 to try and find the part, still couldn't find it. I saw an older gentleman working so I ask him the same question he said ile 36, I asked him if he could show m… See more 

Lauro Garza's profile image
Lauro Garza 
4 years ago

Terrible customer service, it’s like they all decide to go to lunch at the same time kept wandering the isles trying to find an employee. Ridiculous. 

Forrest Urban Jr's profile image
Forrest Urban Jr 
4 years ago

I've been shopping at this lowes for over 30 years and just had the worst customer experience ever. I needed one 8ft section of vinyl flooring cut after 2 lowes employees told me they would get someone and 30 mins later the manager shows up and says he won't cut it for me. cause he doesn't have time. it's take 5 mins. and was really rude about it. 

April Henson's profile image
April Henson 
recommend  Recommended
4 years ago

There was a malfunction on the register I used, and it ended up charging me when it shouldn’t have. Christy was GREAT and very patient when she helped me fix the problem…she called IT and was on the phone with them for a bit, then she was directed elsewhere. After about 45 minutes, the problem was fixed. Christy did a phenomenal job and was very professional and courteous the entire time.  

CIndy Sharp's profile image
CIndy Sharp 
recommend  Recommended
4 years ago

Great store/employees!Thanks a million to Tonya in plumbing. Answered all my questions and helped me w/ dryer purchase for my mom! She is a GREAT employee  

Antonio Rocha's profile image
Antonio Rocha 
recommend  Recommended
4 years ago

love this place, my dad tends to get lost alot I go broke but a good kind of broke  

Eva Gutierrez's profile image
Eva Gutierrez 
recommend  Recommended
4 years ago

Mike is friendly nice service ,,, today by fridge 2weeks ago dry and Landry ,,, 

Frequently asked questions about Lowe's Home Improvement

How is Lowe's Home Improvement rated?

Lowe's Home Improvement has a 4.2 star rating with 2,393 reviews. 

When is Lowe's Home Improvement open?

Lowe's Home Improvement is closed now. It will open tomorrow at 8:00 a.m. 

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