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loanDepot

4.0

About this business

loanDepot is the nation's fifth-largest retail mortgage lender and second-largest nonbank consumer lender. Based in Orange County, California, loanDepot was the first nonbank lender to offer home, personal and home equity loans. 

Location details

26642 Towne Centre Dr, Foothill Ranch, CA, 92610, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.05,902 reviews
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Mary D's profile image
Mary D 
3 years ago

The whole process was timely and well communicated. We were well informed. We don't have to guess about anything. Our closing was fast. 

Business response:

Hello! We are happy to hear that Team loanDepot was able to exceed your expectations. We take being your lender of choice very seriously and look forward to working with you again in the future. 

LeRoy & Mischelle T's profile image
LeRoy & Mischelle T 
3 years ago

******************* was very prompt to respond to our initial email. We were referred to Dom by my ************* wife, as well as my parents. Dom did refinances for both very recently and he came highly recommended. What surprised us is that he is not a local individual at a local institution, yet his friendliness, commitment to excellent service and his knowledge are all prime reasons why someone would go to a local institution. What outstanding service we have received! After we applied and started with the process, we fou... read more

Business response:

Hello! We are happy to hear that Team loanDepot was able to exceed your expectations. We take being your lender of choice very seriously and look forward to working with you again in the future. 

Raman S's profile image
Raman S 
3 years ago

Best refinance process ever had. LD was able to pull most of my documents like salary and tax info. 

Business response:

Hello! We are happy to hear that Team loanDepot was able to exceed your expectations. We take being your lender of choice very seriously and look forward to working with you again in the future. 

Amahl F.'s profile image
Amahl F. 
3 years ago

Not at all happy with the entire refinance process.This was my third refinance and it was by far the most confusing and most time consuming with miscommunication from start to finish.I had to do two settlements/ closings and the second Notary was rude. 

Business response:

Hi Amahl -- Thank you for sharing your experience. If you would, please reach out to our ************* team at ************ ******* or customercare@loandepot.com. Wed like to hear more. 

JOAN R's profile image
JOAN R 
3 years ago

I have dealt with several mortgage companies and LoanDepot was the best Company I have ever dealt with. They made the process easier. They were professional and helpful. It was a pleasant experience. 

Business response:

Hello! We are happy to hear that Team loanDepot was able to exceed your expectations. We take being your lender of choice very seriously and look forward to working with you again in the future. 

Joy H's profile image
Joy H 
3 years ago

Awesome! The refinance process was effortless and I was so glad to work with Khash and *****. I almost refinanced with a mortgage company that could not keep their word for looking out for their own interest. They kept my cost down and significantly lower than the mortgage company I was already with. Loan Depot is the best! 

Business response:

Hello! Thanks for sharing your story with us. We are so glad you had a great experience with loanDepot. Please keep us in mind for any of your future financial needs. 

Brenda S's profile image
Brenda S 
3 years ago

Loandepot was professional and fast to answer any questions we had. We would highly recommend Loandepot. 

Business response:

Hello! Thanks for sharing your story with us. We are so glad you had a great experience with loanDepot. Please keep us in mind for any of your future financial needs. 

Skyy's profile image
Skyy 
3 years ago

We have been in the process to find a home before, and they werent bad, rather it felt normal. Normal could be intimidating if you have no idea about the process (we know nothing!)The Loan Depot reps made the experience GREAT. It was personalized, and we learned a few things along the way. We have already started to refer our peers!!!So thankful for ******************** and ******** 

Business response:

Hello! Thanks for sharing your story with us. We are so glad you had a great experience with loanDepot. Please keep us in mind for any of your future financial needs. 

sean c's profile image
sean c 
3 years ago

Shady **** had decided to change our agreed appraisal value of my home to ensure a lower percentage rate without discussing it with me. I found this upon recieving my conditional loan approval. When I asked **** about this, he replied that he felt comfortable with the inflated apprasial and that if the actual appraisal fell short that, the diffrence would roll into the mortgage loan. I canceled immediately and I'm still waiting for my appraisal refund. **** had also charge me for a credit report check. No refund on that eith... read more

Business response:

Hi **** -- Thank you for sharing your experience. If you would, please reach out to our ************* team at ************ ******* or customercare@loandepot.com. Wed like to hear more. 

Frequently asked questions about loanDepot

How is loanDepot rated?

loanDepot has a 4 star rating with 5,902 reviews. 

When is loanDepot open?

loanDepot is closed now. It will open at 9:00 a.m. 

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