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loanDepot
- Mortgage Lenders
- Foothill Ranch, CA
About this business
loanDepot is the nation's fifth-largest retail mortgage lender and second-largest nonbank consumer lender. Based in Orange County, California, loanDepot was the first nonbank lender to offer home, personal and home equity loans.
Location details
26642 Towne Centre Dr, Foothill Ranch, CA, 92610, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
caled sumer and ****** said one thing and did another. I am looking for a hard hit to be taken off my credit report nd $495 credited back to my credit card since they will not be processing my refi loan,
Initial selling was great and promised a smooth process. Now after 110 days we are still waiting to close. The initial estimate changed vastly. Initial checked and confirmed there is no Appraisal needed but as soon as the loan process started they said Appraisal is mandatory and changed us. The underwriters May it harder than buying a house for unnecessary things even when we were reducing payments. This whole process seems like a borderline scam. Will not recommend to anyone.
After 16 years in a high adjustable rate mortgage, my interest rate is stagnating at 9% for years. Refinancing was not a fun experience in the past as I was turned down several times, including by Loan Depot, because I didn't have equity in my home. However my credit improved. I started paying off some debt and got my mortgage balance below ********** and felt it was time I tried refinancing again. The first company to reply was Loan Depot. ******* is the greatest! She led me through the process, had me sign some papers, ans... read more
My credit card was charged for home inspection without my consent.Assigned loan officer *************************** was extremely rude and incompetent to work with; He did not know how to even interpret a simple pay stub.I tried to escalate and reach out to the assigned loan officer's ******** but still no luck. No one would respond to repeated emails and phone calls.Overall horrible and frustrating experience.. As there is no option for 0 stars have to give 1 star.
After several requests, Loan Depot refuses to make me off of their calls lists. I even verbally requested over the phone to a rep, and it was completely ignored.
Pretty close to the worst service Ive ever experienced. You have encouraged me to complete my application, initiated a hard pull of my credit report, made me wait days to talk with someone on the phone, and then when I finally have someone to talk with they tell me that Loan Depot does not offer refinancing for manufactured homes. And this was revealed to me only after I directly asked about it - like it was never an important issue for LD. My hunch is confirmed - Loan Depot does not care that I do not qualify for a loan fro... read more
Very competitive team thank you. Im really aprciate very good service
Excellent service as usual!! My 3rd transaction!!! Look forward to my 4th!!!
My first experience with the loan process was friendly and attentive. I was guided through the process by knowledgeable and efficient representatives.
Business response:
Hello! Customer satisfaction is our priority and your feedback is greatly appreciated. We are honored to be your lender of choice and look forward to working with you again.
Frequently asked questions about loanDepot
How is loanDepot rated?
loanDepot has a 4 star rating with 5,902 reviews.
When is loanDepot open?
loanDepot is closed now. It will open at 9:00 a.m.
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