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loanDepot

4.0

About this business

loanDepot is the nation's fifth-largest retail mortgage lender and second-largest nonbank consumer lender. Based in Orange County, California, loanDepot was the first nonbank lender to offer home, personal and home equity loans. 

Location details

26642 Towne Centre Dr, Foothill Ranch, CA, 92610, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.05,902 reviews
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Leonard and ollie D.'s profile image
Leonard and ollie D. 
3 years ago

We really havent had a lot of experience with doing things this way. So its hard to compare it to other loans. But I think they were very professional about it. It all happened in a reasonable amount of time. It ended on a good note. We are very happy. Thank you all. 

Jamar Anthony's profile image
Jamar Anthony 
3 years ago

The professionals at LoanDepot help make the home buying process go as smoothly as possible. They are very knowledgeable and helpful, willing to answer any questions day or night when they are not busy with their own lives. It can be stressful at times but they help relieve that stress with reassurance and proper information. 

Business response:

Hello! We appreciate the positive feedback. Our team works hard to ensure every customer enjoys the best possible experience. Your review will be shared with the loanDepot team. 

Brenda S's profile image
Brenda S 
3 years ago

Great experience. Quick and simple. One little glitch at the end, but overall excellent. 

Business response:

Hello! We appreciate the feedback and are glad to hear that you had a great experience with our team. If you need anything in the future, please let us know. 

Naty G's profile image
Naty G 
3 years ago

Very helpful, friendly and polite with my applications. Highly recommended 

Business response:

Hello! We value your feedback. Reach out to a member of Team loanDepot if we can assist you further. 

isaac C's profile image
isaac C 
3 years ago

After the horror show of trying to refinance thru the bank this was a welcomed relief. The entire process was quick and more importantly stress free. Anything needed was easily addressed through ********** portal . Any questions were answered on the same day after being clearly explained . 

Business response:

Hello! We are happy to hear that Team loanDepot was able to exceed your expectations. We take being your lender of choice very seriously and look forward to working with you again in the future. 

Susan M's profile image
Susan M 
3 years ago

Great working with Loan depot, they made the refinancing process really smooth and stress free. I have absolutely no complaints, I'm very happy. Highly recommended... Thank you 

Business response:

Hello! We value your feedback. Reach out to a member of Team loanDepot if we can assist you further. 

baldamar C's profile image
baldamar C 
3 years ago

The LoanDepot is one of the best Mortgage Companies We have ever delt with. They are efficient, reliable, and very courteous as well as a company that cares about it's customers. I will certainly use their services again. 

Business response:

Hello! We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to reach out to our team if you ever need assistance. 

Jaclyn H's profile image
Jaclyn H 
3 years ago

The buyers of my house used Loan Depot. Close was supposed to occur on Oct. 29, 2021. But they were not "READY", even though they had 2 months prior to complete loan. As of this writing, it is Nov. 4, and they still are putting everyone off. My close for a new purchase is supposed to be tomorrow. Utilities had been notified, internet, home owner's, internet, change of address--the multiple companies that have to be notified of a move. As of now, I still don't know what the status is. Every day, they state, we will be ready t... read more

Business response:

Hello We apologize that your experience was not satisfactory and would like to learn more. Please call our ************* team at ************ ******* or customercare@loandepot.com. 

Melanie L's profile image
Melanie L 
3 years ago

Very nice, professional and easy to work with. I would recommend. 

Business response:

Hello! Thank you for taking the time to leave a review regarding your experience with our team. We look forward to being your lender of choice for any future lending needs. 

Frequently asked questions about loanDepot

How is loanDepot rated?

loanDepot has a 4 star rating with 5,902 reviews. 

When is loanDepot open?

loanDepot is closed now. It will open at 9:00 a.m. 

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