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loanDepot

4.0

About this business

loanDepot is the nation's fifth-largest retail mortgage lender and second-largest nonbank consumer lender. Based in Orange County, California, loanDepot was the first nonbank lender to offer home, personal and home equity loans. 

Location details

26642 Towne Centre Dr, Foothill Ranch, CA, 92610, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.05,902 reviews
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Iris S's profile image
Iris S 
3 years ago

The process at the beginning is very fast, they are attentive to any questions you have. Requested any paperwork is needed. But at the end when everything goes to the loan processor it gets stack, like they do not care anymore. I have to keep calling asking what was missing that it was taking longer than expected and then it is when they said they needed more paperwork, it wen like that until the end. 

Tom H's profile image
Tom H 
3 years ago

Great to work with, fast resultsgreat team in ******************* with **** and ****!Would use Loan Depot again. 

Business response:

Hello! We appreciate the feedback and are glad to hear that you had a great experience with our team. If you need anything in the future, please let us know. 

Deborah C's profile image
Deborah C 
3 years ago

The associates assigned to me were friendly and professional. They kept me aware of all changes and were available for my calls 

Business response:

Hello! We are happy to hear that Team loanDepot was able to exceed your expectations. We take being your lender of choice very seriously and look forward to working with you again in the future. 

Susan K's profile image
Susan K 
3 years ago

Chose Loan Depot for a refinancing and a separate mortgage. Couldnt be happier with the patient, professional and courteous service we received. 

Business response:

Hello! We value your feedback. Reach out to a member of Team loanDepot if we can assist you further. 

David H's profile image
David H 
3 years ago

Loan Depot did an outstanding job on the recent refinance of my home. Very professional, timely and with minimum amount of hassle. I would suggest anyone looking for a home loan consider *********** You won't be sorry. 

Business response:

Hello! We are happy to hear that you had a great experience with us. Thank you for sharing your story. We are here for you if you have any questions or future financial needs. 

Chris M's profile image
Chris M 
3 years ago

have worked with them multiple times and they are great! Knowledge offer wide array of solutions and understand customer loyalty. From initial inquiry to funding the load took exactly 3 weeks. couldn't be happier! 

Business response:

Hello! Thanks for sharing your story with us. We are so glad you had a great experience with loanDepot. Please keep us in mind for any of your future financial needs. 

TE's profile image
3 years ago

Exceptional customer service from introduction/inquiry to closing. I was kept informed every step of the way. They were responsive to my questions and encouraged my questions. This was my second refinancing and I highly recommend LoanDepot. 

Business response:

Hello! We appreciate the feedback and are glad to hear that you had a great experience with our team. If you need anything in the future, please let us know. 

Jacob P.'s profile image
Jacob P. 
3 years ago

We are absolutely satisfied and happy with the entire process. Loan Depot made it very easy to understand and made us feel safe through the entire experience! Thank you for everything and the excellent professionalism! 

Business response:

Hello! We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to reach out to our team if you ever need assistance. 

Jeffrey H's profile image
Jeffrey H 
3 years ago

The service was exceptional from start to finish. Prompt responses, proactive and clear communication, and professional, friendly and courteous. Someone recommended LoanDepot to me and I will recommend LoanDepot to my family and friends. 

Business response:

Hello! Thank you for taking the time to leave a review regarding your experience with our team. We look forward to being your lender of choice for any future lending needs. 

Frequently asked questions about loanDepot

How is loanDepot rated?

loanDepot has a 4 star rating with 5,902 reviews. 

When is loanDepot open?

loanDepot is closed now. It will open at 9:00 a.m. 

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