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loanDepot

4.0

About this business

loanDepot is the nation's fifth-largest retail mortgage lender and second-largest nonbank consumer lender. Based in Orange County, California, loanDepot was the first nonbank lender to offer home, personal and home equity loans. 

Location details

26642 Towne Centre Dr, Foothill Ranch, CA, 92610, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.05,902 reviews
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Ralph R's profile image
Ralph R 
3 years ago

Incredible service! App to funding in less than 3 weeks. Great communication; ********************* did an outstanding job! 

Business response:

Hello! We appreciate the positive feedback. Our team works hard to ensure every customer enjoys the best possible experience. Your review will be shared with the loanDepot team. 

Robert M's profile image
Robert M 
3 years ago

Where **** of America, my bank for over 30 years, failed me, Loan Depot came Shining thru! Great experience. Great team work! 5 loans done in 60 days.I have self employed with complicated returns, but you guys did it.More business to come for sure ************************* 

Business response:

Hello! We are happy to hear that you had a great experience with us. Thank you for sharing your story. We are here for you if you have any questions or future financial needs. 

daniel p's profile image
daniel p 
3 years ago

Very responsive and easy to get a question answered. Their online system for uploading files is very intuitive and easy to use. 

Business response:

Hello! We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to reach out to our team if you ever need assistance. 

Madeline R's profile image
Madeline R 
3 years ago

Professional and experienced personnel attending to your needs, providing support and patiently answering your questions. They make a complicated process easy to follow. Thanks! 

Business response:

Hello! Thank you for taking the time to leave a review regarding your experience with our team. We look forward to being your lender of choice for any future lending needs. 

Linda C's profile image
Linda C 
3 years ago

The first person I dealt with was kind patient and knew what she was talking about Loandepot has to hire better loan officers, not ones that can't or won't answer your questions. When I would call and ask her a question I had to leave a message and the loan officer would have the person I first spoke to because she either would not or could not answer my question. My loan officer was short in patience and was all about the money that's it no service. I felt like once I signed I never heard from her again. The day I signed my... read more

Business response:

Hi ***** Thank you for this review. Your experience is important to us and we take your concerns very seriously. Please reach out to our ************* team at ************ ******* or customercare@loandepot.com. 

Janet D's profile image
Janet D 
3 years ago

This is the absolute best company to get your loan through. 

Business response:

Hello! Thank you for taking the time to leave a review regarding your experience with our team. We look forward to being your lender of choice for any future lending needs. 

Eric E's profile image
Eric E 
3 years ago

Just finished a new mortgage with LoanDepot. Fantastic customer service from start to finish. Acted with courtesy, diligence, and professionalism throughout. 

Business response:

Hello! We value your feedback. Reach out to a member of Team loanDepot if we can assist you further. 

Indi's profile image
Indi 
3 years ago

Professional, clear communication and fast processing, LoanDepot did an exceptional job 

Business response:

Hello! We are happy to hear that you had a great experience with us. Thank you for sharing your story. We are here for you if you have any questions or future financial needs. 

Janet M.'s profile image
Janet M. 
3 years ago

Very easy process, helped by excellent advisor. I would recommend unconditionally. 

Business response:

Hello! We are happy to hear that Team loanDepot was able to exceed your expectations. We take being your lender of choice very seriously and look forward to working with you again in the future. 

Frequently asked questions about loanDepot

How is loanDepot rated?

loanDepot has a 4 star rating with 5,902 reviews. 

When is loanDepot open?

loanDepot is closed now. It will open at 9:00 a.m. 

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