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loanDepot

4.0

About this business

loanDepot is the nation's fifth-largest retail mortgage lender and second-largest nonbank consumer lender. Based in Orange County, California, loanDepot was the first nonbank lender to offer home, personal and home equity loans. 

Location details

26642 Towne Centre Dr, Foothill Ranch, CA, 92610, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.05,902 reviews
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scott a's profile image
scott a 
3 years ago

No one responded to my online msg sent from my account (when they did call 1-2 monthes later, I checked my account and my message history was blank. The 1st loan officer I talked to was garbled and seemed misrepresenting; the 2nd loan officer I talked to required $8000 cash-out and used a rate that was 2% higher than advertised. Although the new mtg. was only increased by 10% with the cash-out, the monthly payment was double what I was currently paying even though the rate was about .5% less than my current rate (I assume al... read more

Barry h's profile image
Barry h 
3 years ago

Through the years I have had nine or 10 mortgage loans, and by Far and Away I had my best experience ever with loandepot. Samir was in charge of my mortgage and he was extremely fast, very straight up and very quick to respond to my questions and emails and phone calls. He is definitely the best loan officer I have ever worked with. Even my realtor who has worked with numerous loan officers said he is the best she has ever worked with.We ended up closing two weeks ahead of schedule. I would highly recommend loandepot and esp... read more

Richard H's profile image
Richard H 
3 years ago

Very positive experience w/ a refi loan for a ********** home. The Loan Depot team identified me as a good candidate for a VA loan, which has very favorable terms and no closing costs. Other lenders with which I have worked missed this somehow. Customer Service team was very attentive, and the largely online application and document submission process worked well. Loan proceeded quickly, start to finish, and rate and terms were very favorable. 

toni h's profile image
toni h 
3 years ago

great people to work with.very good at what they do, no problems. will use again if need be. 

Sandra M's profile image
Sandra M 
3 years ago

Loan Depot has been absolutely wonderful to work with! Chase and ***** were both very knowledgeable, polite, professional and on point with every aspect of my refinancing. My refinancing experience was fast and extremely simple with Loan Depot. I had put off my recent refinancing due to previous experiences with other mortgage companies being long and drawn out and ****** time consuming, but my refinancing with Loan Depot was simply effortless. Start to finish in less than six weeks with very little effort on my part. They t... read more

Jenny C's profile image
Jenny C 
3 years ago

This was the second time i refinanced my loan through LoanDepot. For both time, i got the lowest rate possible. I really liked how the lending ******** ***** managed the things efficiently. 

Alan L's profile image
Alan L 
3 years ago

After several conversations, I was unable to make my current lender understand the terms and rates desired to make refinancing a positive action, so I was very pleased with M. A. and B. O., who listened to me at first contact, and complied with my requirements to the extent possible. They were both very knowledgeable, helpful and open to discuss alternative paths to arrive at a mutually acceptable transaction, handling everything accurately and professionally. My thanks to both... Processing was virtually painless, with few ... read more

CINDY M's profile image
CINDY M 
3 years ago

Extremely professional and hard working. Always pleasant and very helpful. Timely and knowledgeable communications. Always explained the steps I needed to take and the meaning of all legal terms so that I understood clearly I have already recommended them to other people. 

Michael K's profile image
Michael K 
3 years ago

Very fast and modern with step by step instructions all done on line 

Frequently asked questions about loanDepot

How is loanDepot rated?

loanDepot has a 4 star rating with 5,902 reviews. 

When is loanDepot open?

loanDepot is closed now. It will open at 9:00 a.m. 

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