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loanDepot

4.0

About this business

loanDepot is the nation's fifth-largest retail mortgage lender and second-largest nonbank consumer lender. Based in Orange County, California, loanDepot was the first nonbank lender to offer home, personal and home equity loans. 

Location details

26642 Towne Centre Dr, Foothill Ranch, CA, 92610, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.05,902 reviews
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Michael C.'s profile image
Michael C. 
7 years ago

great people, great process 

Business response:

Thank you for sharing your experience at loanDepot. We truly appreciate your business. 

TARA R.'s profile image
TARA R. 
7 years ago

Loan Depot made the process simple and smooth!! Elias F****** was Awesome!! He was always professional and polite! He made it easy and was always checking up on how I was doing throughout the process!! 

Business response:

Thank you for sharing your loanDepot experience with us. We are thrilled to hear how Elias was able to meet and/or exceed your expectations. We thank you for your business. 

Mark H.'s profile image
Mark H. 
7 years ago

Maria T**** and Brandon D*** provided my wife and I with professionalism and excellent customer service. It made our first experience with the Loan Depot a positive one! Thank you! 

Business response:

Thank you for sharing your loanDepot experience with us. It always makes our day when we hear how well our team has met or exceeded the expectations of our customers. We thank you for your business. 

CAROL M.'s profile image
CAROL M. 
7 years ago

When I was first contacted by Loan Depot I was a little skeptical as many scams are formulated by scammers daily online. My experience was amazing as everything was conducted online, a new experience for me. After my accepting this new way of doing refinancing I realized that the only difference was not meeting the Account Managers in person. Everything was conducted professionally and I was informed every step of the way. Thank you Christopher and Duong. 

Richard F.'s profile image
Richard F. 
7 years ago

My loan Officer, Franco L****** and Administrator, Alyssa Seltzer were outstanding in their serviced professionalism. My application became a complicated one with a death in the family right in the middle of the process, but these folks at Laondepot.com came through and delivered on every promise, and then some. This made for an excellent experience during a very difficult situation. 

Business response:

Thank you for sharing your loanDepot experience with us. It always makes our day when we hear how well our team has met or exceeded the expectations of our customers. That being said we are thrilled to hear about the wonderful customer service provided by Franco and Alyssa. We thank you for your business. 

Donna H.'s profile image
Donna H. 
7 years ago

B. D. And R. S. Assisted me with a refinancing of my home beyond my expectations. Leery of a refinance through a company outside of our local community their expertise brought comfort and confidence guiding step by step into an unfamiliar territory for myself proving themselves as capable experienced loan managers and processors. Thank you for your professinal demeanor even when i communicated anxiety and confusion clarifying what to expect meeting a sucessful finish. I have not been this happy and satisfied in years. Thank ... read more

Business response:

Thank you for sharing your loanDepot experience with us. It always makes our day when we hear how well our team has met or exceeded the expectations of our customers. We appreciate your business. 

Alecia T.'s profile image
Alecia T. 
7 years ago

I thought Loan Depot's process was very easy and smooth. 

Business response:

Thank you for your feedback. We are always happy to hear that our team was able to make our process as easy as possible for our customers. We appreciate your business. 

Robert R.'s profile image
Robert R. 
7 years ago

Very easy process. I felt comfortable interacting with joe on the phone. I hope the rest of the process is as mice. 

Business response:

Thank you for sharing your loanDepot experience with us. We are glad to hear Joe has been able to make this process easy for you! 

Sharon D.'s profile image
Sharon D. 
7 years ago

It was such a great experience to work with Loan Depot , they were very helpful in every way and very professional, Thanks Loan Depot 

Business response:

Thank you for sharing your loanDepot experience with us. It always makes our day when we hear how well our team has met or exceeded the expectations of our customers. We truly appreciate your business. 

Frequently asked questions about loanDepot

How is loanDepot rated?

loanDepot has a 4 star rating with 5,902 reviews. 

When is loanDepot open?

loanDepot is closed now. It will open tomorrow at 9:00 a.m. 

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