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loanDepot
- Mortgage Lenders
- Foothill Ranch, CA
About this business
loanDepot is the nation's fifth-largest retail mortgage lender and second-largest nonbank consumer lender. Based in Orange County, California, loanDepot was the first nonbank lender to offer home, personal and home equity loans.
Location details
26642 Towne Centre Dr, Foothill Ranch, CA, 92610, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The Loan Depot team are skilled, caring, supportive, and compassionate agents, one of the best I’ve work with in many years. Timely, and expert in effectively assisting me through every phase of the refinance and effectively any concerns. With such smooth transitions throughout the process, I highly recommend the firm for everyone.
Business response:
Thank you for sharing your loanDepot experience with us. It always makes our day when we hear how well our team has met or exceeded the expectations of our customers. We appreciate your business.
This was my first time ever refinancing my house-my husband usually takes care of all of this but was unable to. I have never been treated as courteous, and professional as I was with Loan Depot. They guided me through the process from the very beginning to the very end. I am so happy that I chose them to be our mortgage company.
Business response:
Thank you for sharing your feedback with us. We truly appreciate your business.
I have lived in my home for 27 years and have refinanced previously. Loan Depot staff have given me the best service I have ever had with a loan process. They are polite, very knowledgeable, and helpful with the process. I would highly recommend Loan Depot to anyone needing to purchase or refinance a home. They give excellent service.
Business response:
Thank you for sharing your loanDepot experience with us. It always makes our day when we hear how well our team has met or exceeded the expectations of our customers. We appreciate your business.
I recently did a refi with loan dept. The service was very professional and was made easy because of the knowledge and expertise my loan officers had in the refi. I always felt informed and was confident my refi would fund. Denise M***** and David G******* were very personable and helped me throughout the refi. Thank you for such great service.
Business response:
Thank you for sharing your loanDepot experience with us. It always makes our day when we hear how well our team has met or exceeded the expectations of our customers. We thank you for your business.
LoanDepot.com was a life saver for us. Our credit was not that great and after several failed attempts with other banks and agencies, they took a chance on us. Lindsay Montano, Jimmy Russo & Andrew Davis were extraordinary! They answered every question, explained everything in detail and always returned my calls. The process was done from the convenience of my home thru emails and fax. They were very professional throughout the entire process. We are now back on track with our finances and our home thanks to their hard work!... read more
Business response:
Thank you for sharing your loanDepot experience with us. It always makes our day when we hear how well our team has met or exceeded the expectations of our customers. We appreciate your business.
LoanDepot was effecient, professional and timely. A great place to do business.
Business response:
Thank you for sharing your feedback with us. We appreciate your business.
Great team! Was a easy process loved the way they keeped me updated threw process.Would refer Loan Depot.
Business response:
Thank you for sharing your thoughts with us. We truly appreciate your business.
Worst company ever to try a deal with. Two and half months later I withdrew my application for various reason. Submit this, submit that, all documents that were submitted at the beginning. Appraisal completed, company has appraiser file a addendum twice, why you ask, have no clue. Infromed we have been approved and everything a go. Not, need documents resubmitted again. Why cause needed new paystubs, why cause it has already been two months from start of loan process. At this point given one excusr after another as to why th... read more
Business response:
We apologize for your experience and for any inconvenience this may have caused. Customer feedback is taken very seriously at loanDepot. We will review your communication and use your feedback to look at opportunities for improvement moving forward. If you wish to further discuss, please contact Customer Care at, ************ **** *****
We had a very pleasant experience with the loan officers of Loan Depot they were very informative and helpful with answering questions and getting the process taken care of as quickly as possible
Business response:
Thank you for sharing your loanDepot experience with us. It always makes our day when we hear how well our team has met or exceeded the expectations of our customers. Thank you for your business.
Frequently asked questions about loanDepot
How is loanDepot rated?
loanDepot has a 4 star rating with 5,902 reviews.
When is loanDepot open?
loanDepot is closed now. It will open tomorrow at 9:00 a.m.
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