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loanDepot
- Mortgage Lenders
- Foothill Ranch, CA
About this business
loanDepot is the nation's fifth-largest retail mortgage lender and second-largest nonbank consumer lender. Based in Orange County, California, loanDepot was the first nonbank lender to offer home, personal and home equity loans.
Location details
26642 Towne Centre Dr, Foothill Ranch, CA, 92610, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They are using 'robocalling' to blow up my phone. I called the number listed on their website (which was different than the number calling me) and asked about the robocalling. The first question out of the 'customer care representative' was "can I have your phone number to put on the no call list?". My response was "I'm already on the no call list, no you may not have my number". I was able to have the representative admit to them using robocalling. I also advised them that I was going to be filing a complaint with the FCC, ... read more
Business response:
Thank you for sharing your experience, your feedback is very important to us and we would like to learn more. If you would like to discuss your experience or feedback further, or provide additional detail, you can reach me directly at 888-337-6888 ext. 6789.
The professionals at Loan Depot were the most amazing mortgage people we have ever worked with. It was the first time we ever refinanced a home and they were knowledgeable, and guided us through the process with patience , professionalism and kindness. They always has had time to answer our questions even on the weekend. From application to closing was less than 30 days. We would highly recommend Loan Cepot if you are considering a mortgage or refinance. You can't go Wrong!
Business response:
Thank you ****, for choosing loanDepot and for allowing us to provide you Excellent Customer Service!
Every step was clear...and quickly done. Every staff member was helpful and prompt. We are pleased and would recommend Loan Depot to others!
Business response:
Dear *****, Thank you for allowing loanDepot the opportunity to provide you an Excellent Customer Experience!
Hello LoanDepot, I just wanted give another quick recognition to Mr. David ***** on how diligent he’s been working on my loan, giving me different options to set my goals. His goal is to get me the best quote as possible so our goals are met. He’s been keeping me to date on where we’re heading and we are there, again I personally like to give Mr. ***** my sincere thank you for all he’s done!!!! Regards ***** *******
Business response:
Hello *****, Thank you for taking the time to share your experience!
I am very pleased with how my loan process went! Everything was done by phone and it was expedited much faster than I expected!
Business response:
Thank you, *****, for choosing loanDepot and allowing us to provide you with an Excellent Customer Experience!
Loandepot was easy to work and smoothly completed my loan.
Business response:
Dear ****, Thank you for allowing loanDepot to provide you with an excellent Customer Experience!
Their team was very helpful and efficient. I will definitely do business with them again. Top notch operation. I will pass the word on about my pleasure.
Business response:
Hello ******! Thank you for sharing feedback regarding your experience and for allowing us to assist with your financial needs.
I could not have been more pleased with my professional contacts at Loan Depot and the smooth refinancing process, including sending a Notary to our condo while we were on vacation, to sign explain the closing documents. Adam and Mallory answered all my questions without delay. I would highly recommend this company to any and all looking to refinance or seeking a new mortgage.
Business response:
Dear ****, we appreciate the time that you took to share your experience and Thank You for allowing us to provide you with Excellent Customer Service!
I HAVE TWO LOANS WITH LOAN DEPOT. MY EXPERIENCES WITH THEM HAVE BOTH BEEN VERY GOOD. EVERYTHING WAS HANDLED SMOOTHLY BY EVERYONE AT LOAN DEPOT. I AM VERY SATISFIED.
Business response:
Hello ****! Thank you for sharing your feedback. We appreciate you allowing us to provide you with and excellent Customer Experience.
Frequently asked questions about loanDepot
How is loanDepot rated?
loanDepot has a 4 star rating with 5,902 reviews.
When is loanDepot open?
loanDepot is open now. It will close at 5:00 p.m.
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