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loanDepot

4.0

About this business

loanDepot is the nation's fifth-largest retail mortgage lender and second-largest nonbank consumer lender. Based in Orange County, California, loanDepot was the first nonbank lender to offer home, personal and home equity loans. 

Location details

26642 Towne Centre Dr, Foothill Ranch, CA, 92610, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.05,902 reviews
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Michael L's profile image
Michael L 
6 years ago

Great quote to loa closure Process. Everything was smooth and easy to complete. 

Business response:

*******, Thank you for choosing loanDepot. We appreciate the time you took to share your Positive Customer Experience! 

Will's profile image
Will 
6 years ago

I was please with the help i received from Loan depot. They took care of my loan in a timely manner and the support i had was great! 

Business response:

Willie, Thank you for your Feedback! We appreciate you allowing loanDepot the opportunity to provide you with Amazing Customer Service. 

Hugh H's profile image
Hugh H 
6 years ago

So easy and very informative. Communication each step of the way was very polite and informative. I could not be happier! Would recommend and use again without hesitation! 

Business response:

Hello ****! We appreciate the time you took to share your feedback and Thank You for allowing loanDepot to provide you an Excellent Customer Experience. 

Ryan A's profile image
Ryan A 
6 years ago

LoanDepot was very easy to work with from start to finish. Mortgage Loan Officer Brian ****** was excellent: very thorough, detail oriented, prompt to respond & helpful throughout the entire process. I wouldn't hesitate to recommend them highly. 

Business response:

****, Thank you for your Feedback! We appreciate you allowing loanDepot the opportunity to provide you with Amazing Customer Service. 

Julie T's profile image
Julie T 
6 years ago

From start with pre-qualification to closing on a new condo - Loan Depot was fast, full service and very helpful. I was surprised how easy and hassle-free this process was. They provided the most competitive loan quote against other providers and won my business. I highly recommend them to others. 

Business response:

*****, Thank you for choosing loanDepot. We appreciate the time you took to share your Positive Customer Experience! 

Kevin D.'s profile image
Kevin D. 
6 years ago

Loan Depot was prompt & efficient. From start to finish we refinanced to reorganize our debt load in less than 5 weeks. They arranged and provided the links to required services and kept us informed through email and the online account of everything that was in progress and what to expect next. The only discrepancy was (and I should have known better) we were not told that the mobile closing team that came to the home to do the closing documents, would require a separate witness -- to verify that we weren't signing under dur... read more

Business response:

Hello *****! We appreciate the time you took to share your feedback and Thank You for allowing loanDepot to provide you an Excellent Customer Experience. 

Doris M's profile image
Doris M 
6 years ago

I recently closed a refinance in 18 days, all was made easy and all quotes and information was true all the way through to the completion of the loan. I was kept informed on a daily basis. 

Business response:

Dear *****, Thank you for your Feedback! We appreciate you allowing loanDepot the opportunity to provide you with Amazing Customer Service. 

Alfonso R's profile image
Alfonso R 
6 years ago

everyone was helpful 

Business response:

Thank you for choosing loanDepot. We appreciate the time you took to share your Positive Customer Experience! 

Kim C's profile image
Kim C 
6 years ago

Fantastic experience, thank you to all that worked on our loan. 

Business response:

Hi ***! We appreciate the positive feedback, Thank you for taking the time to share your experience! 

Frequently asked questions about loanDepot

How is loanDepot rated?

loanDepot has a 4 star rating with 5,902 reviews. 

When is loanDepot open?

loanDepot is closed now. It will open tomorrow at 9:00 a.m. 

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