loanDepot's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

loanDepot

4.0

About this business

loanDepot is the nation's fifth-largest retail mortgage lender and second-largest nonbank consumer lender. Based in Orange County, California, loanDepot was the first nonbank lender to offer home, personal and home equity loans. 

Location details

26642 Towne Centre Dr, Foothill Ranch, CA, 92610, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.05,902 reviews
Select a rating
Diane S's profile image
Diane S 
5 years ago

From the beginning to the end loan depot was exceptional. Kind, courteous, and extremely fast and easy. Honestly, I can't say enough kind words to describe this company. If a message had to be left, I had no worries I would be called back and my question would be answered the same day, and they were, always. I had question after question, and they took the time to answer everything I needed and then some. This company is outstanding, I wouldn’t hesitate to recommend them to others, or do business with them again. Awesome fol... read more

Marc B's profile image
Marc B 
5 years ago

Loan depot Process was extremely simple and innovative. Worked with Loan officer Jack Colston and processor Thesalee. They were amaz5. Kept me in the loop the whole time. Their rates were extremely competitive to the point where the mortgage company I was working with Originally couldn't believe the rate they were giving me. The fact that everything is online adds transparency and I'm able to see what they see and all documents are recorded. 

Business response:

Hi ****! Thanks for sharing your story with us. We are so glad you had a great experience with Jack and Thesalee. Please keep us in mind for any of your future financial needs. 

Mike R's profile image
Mike R 
5 years ago

The entire process was quick and easy to do. The entire team was professional. They answered questions very quickly, often on the same day, and they made the process smooth. I recommend Loan Depot to anyone who needs a mortgage. 

Lanie D's profile image
Lanie D 
5 years ago

Loan depot was the best in my refinancing process. The numbers from start to finish are very transparent. I was tild my loan will take about 60 days to close but it took 30 days only. I was skeptical at first to go with this company but I just let it ride day by day till I got a notice my loan will be closing. Easy process and very convenient online processing. Thank you Robert and Karla for making it possible. 

Alan C's profile image
Alan C 
5 years ago

Though I had not heard of Loan Depot prior to this transaction, I found them to be 1) reliable 2) helpful and 3) honest (the most critical asset in my opinion). 

Business response:

Hi Alan! We appreciate the feedback and are glad to hear that you had a great experience with our team. If you need anything in the future, please let us know. 

Nadine S's profile image
Nadine S 
5 years ago

We were supposed to closed the end March. Not sure if the loan officer was familiar with processing a HUD loan with a 203K attached. We had a total of 3 closing dates and finally closed on the 4th try. I believe if they has worked better as a team, it may have went smoothly. 

Business response:

Hi Nadine. Thank you for sharing your experience. We would like to learn more and will reach out to you directly. 

Betty K's profile image
Betty K 
5 years ago

My daughter and I both just refinanced with Loan Depot. We both received a great rate with very low costs. The process was super easy and fast: all done online in a matter of a few days. We waited a few weeks for things to be cleared then on their end, and then a notary came to our house and we signed. Smooth as silk! Gabriella D******* is the best, and i would recommend her and Loan Depot anytime! 

Business response:

Hi Betty! We are happy to hear that Team loanDepot was able to exceed your expectations. We take being your lender of choice very seriously and look forward to working with you again in the future. 

David P.'s profile image
David P. 
5 years ago

LoanDepot made the process simple. Their representatives were extremely friendly and accessible. They answered my questions promptly and got me a GREAT rate with low closing costs. 

Business response:

Hi David! We appreciate the review. Providing an exemplary experience is our top priority and we are happy to hear that our team was able to exceed your expectations. We will share this feedback with our team. 

Vamseedhar K's profile image
Vamseedhar K 
5 years ago

I had a great experience with LoanDepot during my refinance. The whole process was super smooth and both my Loan Officer Jerry O****** and Senior Account Manager Michael Y* were very good and knowledgeable. They also helped me with getting a better rate when the interest rates fell just days before closing. I would definitely recommend LoanDepot to all my friends 

Business response:

Vamseedhar! Hi We appreciate your business and look forward to servicing your future lending needs. Please feel free to reach out to our team if you ever need assistance. 

Frequently asked questions about loanDepot

How is loanDepot rated?

loanDepot has a 4 star rating with 5,902 reviews. 

When is loanDepot open?

loanDepot is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com

Popular in Foothill Ranch, CA