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loanDepot

4.0

About this business

loanDepot is the nation's fifth-largest retail mortgage lender and second-largest nonbank consumer lender. Based in Orange County, California, loanDepot was the first nonbank lender to offer home, personal and home equity loans. 

Location details

26642 Towne Centre Dr, Foothill Ranch, CA, 92610, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.05,902 reviews
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John O's profile image
John O 
4 years ago

The process was effecient and timely. All LoanDepot representatives were professional, clear, and attentive. We had a great experience. 

Business response:

Hi ****! We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to reach out to our team if you ever need assistance. 

Joan S.'s profile image
Joan S. 
4 years ago

Mandee Hallgarten, Platinum Sr. Account Manager III requested personal information by email for a refinance on our rental property. We sent information by email but she said she did not receive it and continued to request more personal information. She said she couldn't do a loan if we didn't have $4000 in our personal checking account and would not accept our business checking account balance. Mandee continued to delay closing loan and we had worked over 3 months trying to get loan closed. 

Scott H's profile image
Scott H 
4 years ago

Everything was great!! The loan officer and processor kept me informed throughout the process. 

Business response:

Hi *****! Thank you very much for your review. We take being your lender of choice very seriously and look forward to working with you again in the future. 

Marc Z's profile image
Marc Z 
4 years ago

Amazing experience with Loan Depot and Danny G***. Easy process and total professionalism throughout. Highly recommend working with Danny G*** and Loan Depot. 

Business response:

Hi Marc! Thank you for taking the time to leave a review regarding your experience with our team. We look forward to being your lender of choice for any future lending needs. 

Bill H's profile image
Bill H 
4 years ago

From start to finish I was delighted with my re-finance through loanDepot. Everyone I dealt with were professional: clear, helpful, and, most important to me, personal and friendly. Having been through the mortgage process a number of times, this was the quickest and easiest and I'm very happy with the result. 

Business response:

Hi Bill! We appreciate the positive feedback. Our team works hard to ensure every customer enjoys the best possible experience. Your review will be shared with the loanDepot team. 

Cecilia N's profile image
Cecilia N 
4 years ago

Very professional and efficient. I was a new homeowner and they guided me throughout the entire process. I initially worked with Ms.Karen N****** and this lady is a jewel. Very friendly,very involved and truly knowledgeable about her work.I will always try to work with her for any future loans.She was so good that I don't have enough words to describe her. However , I had to change from her to a different person when my loan type changed due to the seller also working with Loandepot . The new person, Carrie was also very pro... read more

Business response:

Hi Cecilia! We are happy to hear that Team loanDepot was able to exceed your expectations. We take being your lender of choice very seriously and look forward to working with you again in the future. 

Erin G's profile image
Erin G 
4 years ago

I just refinanced 2 loan and in total have done 4 mortgages with Loan Depot. They always have the best rates (I always check) and their fees are lower than the competitors. Before Covid, we we were able to very quickly close on our properties. The refi’s this summer did take 60 days but they were transparent about the time line due to the number of refinances in the system. The signings were fine, on time and woman was nice. Our mortgage lender officer is just fantastic and always available when we need him. Thank you to Dav... read more

Business response:

Hi Erin! We appreciate the positive feedback. Our team works hard to ensure every customer enjoys the best possible experience. Your review will be shared with the loanDepot team. 

Delora J.'s profile image
Delora J. 
4 years ago

John ** G****** and loanDepot are the best company I have ever done business with for a mortgage loan. Professional, efficient, & personable—highly recommend them! 

Business response:

Hi Delora! We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to reach out to our team if you ever need assistance. 

Emily S's profile image
Emily S 
4 years ago

Loan Depot made our first home buying experience very easy. We always got quick responses from our loan team. Everything went very smoothly from start to finish. The online portfolio made everything very user friendly. Our agent was very supportive and answered our questions quickly and professionally. It was nice knowing that we were talking to an actual person who encouraged us when things were a little scary and shared in our celebrations. 

Business response:

Hi Emily! We appreciate the positive feedback. Our team works hard to ensure every customer enjoys the best possible experience. Your review will be shared with the loanDepot team. 

Frequently asked questions about loanDepot

How is loanDepot rated?

loanDepot has a 4 star rating with 5,902 reviews. 

When is loanDepot open?

loanDepot is closed now. It will open at 9:00 a.m. 

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