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loanDepot
- Mortgage Lenders
- Foothill Ranch, CA
About this business
loanDepot is the nation's fifth-largest retail mortgage lender and second-largest nonbank consumer lender. Based in Orange County, California, loanDepot was the first nonbank lender to offer home, personal and home equity loans.
Location details
26642 Towne Centre Dr, Foothill Ranch, CA, 92610, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The whole process went very smooth and quickly. All involved were very respectful and courteous. Any questions were answered quickly and the loan process was explained in detail every step of the way. I would use Loan Depot again if needed.
Business response:
Hello! We appreciate the positive feedback. Our team works hard to ensure every customer enjoys the best possible experience. Your review will be shared with the loanDepot team.
I am very happy and impressed with how responsive and helpful everyone at Loan Depot has been. Even my realtor is impressed with how on the ball they are. I would highly recommend them!
Business response:
Hello! We are happy to hear that you had a great experience with us. Thank you for sharing your story. We are here for you if you have any questions or future financial needs.
Very easy process, and great communication. Would recommend to family and friends
Business response:
Hello! Thank you for sharing the positive experience you had with loanDepot. Customer satisfaction is our priority and your feedback is greatly appreciated.
My experience with LoanDepot was very positive. They were quite helpful every step of the way.Anything I did not understand was explained to me and they even helped me with sending items through my computer that I was not aware that I could do. I worked mainly with ******* ********* and he was friendly, helpful and informative. He is an asset to LoanDepot.
Business response:
Hello! Thank you for taking the time to leave a review regarding your experience with our team. We look forward to being your lender of choice for any future lending needs.
I want to refinance and cashout a property. I have submitted my loan application in April 12, 2021. Today is June 24, 2021 and I'm till waiting, they keep doing lock rate extension. I'd called and asked ******* ******, She said my file under review. I'd never never NEVER have any problems borrowing money from any of the lenders and waiting this long. I need money to fix my house for this summer and I'm in *****, it's getting hotter. Please help me. what is wrong with Loan Depot? They took my $495 appraisal deposit, and $22 c... read more
Business response:
Hi A** – Thank you for this review. Your experience is important to us and we take your concerns very seriously. Please reach out to our Customer Care team at 888-337-6888 (x6789) or customercare@loandepot.com.
We had an exceptional experience with Loan Depot. *** **** and ***** ******** were excellent, knowledgeable, and kind. They operated with great integrity and patience.
Business response:
Hello! Thank you for taking the time to leave a review regarding your experience with our team. We look forward to being your lender of choice for any future lending needs.
2nd **** and re-finance process went smoothly and quickly! Better educational breakdown and great communication with loan officers than the first go round. Payment portal is great and easy. Would recommend to friends.
Business response:
Hello! We are happy to hear that you had a great experience with us. Thank you for sharing your story. We are here for you if you have any questions or future financial needs.
This company provides the **** communication and after loan servicing of any lender I have dealt with in the past 20 years. Responsive and professional.
Business response:
Hello! Thanks for sharing your story with us. We are so glad you had a great experience with loanDepot. Please keep us in mind for any of your future financial needs.
I am pleased with everyone I communicated with, professional and friendly. Very smooth process and a low interest rate.
Business response:
Hello! We are happy to hear that you had a great experience with us. Thank you for sharing your story. We are here for you if you have any questions or future financial needs.
Frequently asked questions about loanDepot
How is loanDepot rated?
loanDepot has a 4 star rating with 5,902 reviews.
When is loanDepot open?
loanDepot is open now. It will close at 5:00 p.m.
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