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loanDepot

4.0

About this business

loanDepot is the nation's fifth-largest retail mortgage lender and second-largest nonbank consumer lender. Based in Orange County, California, loanDepot was the first nonbank lender to offer home, personal and home equity loans. 

Location details

26642 Towne Centre Dr, Foothill Ranch, CA, 92610, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.05,902 reviews
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Dave's profile image
Dave 
4 years ago

My experience was great! Quick, personal & responsive! Much better & easier than my personal & business bank with whom I have done business with for 40 years. I real eye opener! 

Debra L De La Cerna's profile image
Debra L De La Cerna 
4 years ago

If could put a star below 0 would. Had loan here years ago, was ok, sold loan after year. This time not good, please ******. Decided refinance. **** ******* was so nice. . Closing cash out way below what said. Fought for what it should have been. Won. **** ******* said don't worry you'll be customer for life with us. HA! HA! Closed. Welcome pkg. May 6th, 1st payment made May 20th, before 1st due date. Kept getting payment due. Was reversal May 27th. *** said didn't get your welcome call that's why we're making sure all good ... read more

George D's profile image
George D 
4 years ago

Everyone at Loandepot throughout the whole process was excellent!!!!! I would recommend them to everyone and already have sent additional people to them. 

robin r's profile image
robin r 
4 years ago

I did a refi with them and amazingly it went great. There was a slight bobble at the end, but they recovered and fixed the problem immediately. 

Karen B's profile image
Karen B 
4 years ago

I have been investing in real estate for 35 years and this was by far the most messed up loan process I have ever been through. It took about 100 hours of my time; I had to produce 600 pages of documents and it took 3 months to complete. We have credit scores in the 800's, the loan to value was 15% (i.e. we have 85% equity in the home), our net worth is 50 times the amount of the loan and we have cash in the bank equal to twice the amount of the loan so not a risky loan at all. There was no communication from the team and wh... read more

Sherprina L's profile image
Sherprina L 
4 years ago

Loan Depot did not care about protecting my private information. They sent my personal information, include my full name and aliases, full *** and full birthday over an unsecured email without my consent, leaving me vulnerable to identify theft and does not show any urgency to ratify the situation. 

cj s's profile image
cj s 
4 years ago

we refi'd from 1 loan depot loan to another loan depot for a better rate. we were told our loan was funded and loan origination said the money was wired. we made our 1st payment. all good. then we rec'd notice that we had failed to make the last 2 payments on the old loan and owed late fees. what? then we got a refund for the 1st payment we made on our new loan. i've talked to a dozen people at loan depot. no one will tell us what happened or what is happening. " 

Karen Ray's profile image
Karen Ray 
4 years ago

Everyone was wonderful to work with *** 5!star service it was a fantastic Experience from start to finish!!! 

Adam E's profile image
Adam E 
4 years ago

They helped us buy our first home and helped us refinance with a lower payment! Best lender ever! Highly recommend! 

Business response:

Hello! Thank you for sharing this positive experience. We are here for you if you have any questions or future financial needs. 

Frequently asked questions about loanDepot

How is loanDepot rated?

loanDepot has a 4 star rating with 5,902 reviews. 

When is loanDepot open?

loanDepot is closed now. It will open tomorrow at 9:00 a.m. 

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