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loanDepot
- Mortgage Lenders
- Foothill Ranch, CA
About this business
loanDepot is the nation's fifth-largest retail mortgage lender and second-largest nonbank consumer lender. Based in Orange County, California, loanDepot was the first nonbank lender to offer home, personal and home equity loans.
Location details
26642 Towne Centre Dr, Foothill Ranch, CA, 92610, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This company is a nightmare. ****** read reviews from actual customers. You will notice a consistent trend. Loan Depot is leading consumers on with promises of great rates but when they finally approach closing- which is many months later, the terms change. They are creating nightmares for untold numbers of people. The BBB really needs to get this company under a microscope and look at what all these consumers ate saying. It is true.
Business response:
Hi ****-- Thank you for sharing your experience. We would appreciate hearing more. Please contact our Customer Care Team at 888-337-6888 (x6789) or customercare@loandepot.com so that we can discuss your situation further. Thank you!
5 months ago I reached out about a loan product, found out I was ineligible, and let Loan Depot know I was no longer interested. But they wont stop calling me! Im still getting bi-weekly calls and messages from salespeople with numbers in different states. Each person tells me theyre making a note of it in my file, but the calls keep coming. And I cant block them because they keep calling from different phone numbers.Dont contact them unless you want to be hounded continuously.
Highly recommend LoanDepot as your first choice for financing your home purchase or refinance. Very professional and responsive.
So far dealing with *********** has been wonderful as he guides me with his experience and professionalism in the steps needed to guide to process our loan. LoanDepot has a great asset in employee ***********.
Very good people to work with they made it so easy for us I would tell anyone that is looking for a loan or buy a house or refinance these would be the people I would go to very nice people
Everything with the loan process went well at first. Process was easy and moved quickly. However, once we were ready to sign the documents that's when the problems started. Somehow all of the title documents were not delivered to the notary on time requiring us to have to move our appointment out another day. When they did arrive, it was still missing a few documents so we signed what we could and they had to come back a couple of days later for us to sign the rest. Then we were notified that we had to pay more days of inter... read more
Loan Depot was very professional and knowledgeable. They kept me very informed through the whole loan process. Just a pleasure to work with.
***** and his team were very helpful and the process was streamline!
Very good experience. Agents were helpful and provided clear informtion about the loan and what I needed to do. Oline portal was very useful. Closing went very well and they came to my hiouse to do the closing. Paper work was not onerus and easily accompplished online. The whole process was done in a timely way.
Frequently asked questions about loanDepot
How is loanDepot rated?
loanDepot has a 4 star rating with 5,902 reviews.
When is loanDepot open?
loanDepot is closed now. It will open at 9:00 a.m.
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