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loanDepot

4.0

About this business

loanDepot is the nation's fifth-largest retail mortgage lender and second-largest nonbank consumer lender. Based in Orange County, California, loanDepot was the first nonbank lender to offer home, personal and home equity loans. 

Location details

26642 Towne Centre Dr, Foothill Ranch, CA, 92610, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.05,902 reviews
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Margaret S's profile image
Margaret S 
4 years ago

I was impressed with how the initial contact with you went. Your agent was very efficient and knowledgeable. The whole process was a very positive experience for me. Your loan officers kept me informed while the process was taking place and were most helpful through it all.I would not hesitate to recommend you to others seeking financing 

Marion T's profile image
Marion T 
4 years ago

This was by far the easiest process I have experienced. I was provided a list of documents that were required of me. I submitted them, there was no having to redo this or that. This I attributed to the knowledge, dedication and commitment of your staff to "get it right" the first time around. I have gone through several closings over the years and this was by far the most efficient. Be advised that I will refer other to you should the occasion present itself. 

Jim M's profile image
Jim M 
4 years ago

They are the easiest and most efficient people to work with on a refinance 

Shelley S's profile image
Shelley S 
4 years ago

We were looking into financing options to make some repairs to our house and consolidate some debt. Our credit is not bad. Not great, but not bad. We went through the process of building our loan, and I wanted some time to discuss things with my husband and figure out the best options for us.Our loan officer was quite high pressure with phone calls and emails, and after two days, he texted the following when I had a phone issue on my end and was struggling to answer a phone call. He wrote, That was rude, you dont remember me... read more

Kathryn M's profile image
Kathryn M 
4 years ago

loanDepot was very responsive, quick, and listened to our questions. I was especially like that one person is assigned to our transaction throughout the process. And they gave us the best deal with the least hassle. 

Carmen G's profile image
Carmen G 
4 years ago

The team who was assigned to my loan never communicated with me. I continuously had to **** them down through customer service. I have proof of how delayed the responses were, going up to 1 month for a text, 1 week for a call back and emails that have not yet been answered were I requested help understanding the documents that I was about to sign. My social security was sent to a bank in a different state that had nothing to do with me by the ****** clearance company. This bank(***************** notified me). This was a bree... read more

Ann W's profile image
Ann W 
4 years ago

So grateful for Loan Depot and my favorite lending officer, ******* *****. *** helped me now with multiple transactions over the past five years and I couldnt be more grateful to have him on my side! *** always been so calm, confident yet transparent and honest. He always answers my calls or gets right back to me. And he always has had patience and informative answers for my list of questions. And Loan Depot in general makes everything so easy! I have the utmost confidence and loyalty to this company and its many amazing emp... read more

Santa009's profile image
Santa009 
4 years ago

They cut all the red tape. Loan process was swift. I was able to close the loan in an average 1 month time in-spite of my busy schedule. 

Sharon P's profile image
Sharon P 
4 years ago

I had a wonderful experience with Loan Depot. My representative was informative and very passionate. Excellent organization and highly recommended. 

Frequently asked questions about loanDepot

How is loanDepot rated?

loanDepot has a 4 star rating with 5,902 reviews. 

When is loanDepot open?

loanDepot is open now. It will close at 5:00 p.m.  

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