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loanDepot

4.0

About this business

loanDepot is the nation's fifth-largest retail mortgage lender and second-largest nonbank consumer lender. Based in Orange County, California, loanDepot was the first nonbank lender to offer home, personal and home equity loans. 

Location details

26642 Towne Centre Dr, Foothill Ranch, CA, 92610, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.05,902 reviews
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Cristina G's profile image
Cristina G 
4 years ago

No issues whatsoever. Everyone is very professional, responsive, and on top of things. The whole transaction process was easy. 

Business response:

Hello! We are happy to hear that Team loanDepot was able to exceed your expectations. We take being your lender of choice very seriously and look forward to working with you again in the future. 

Marilyn R's profile image
Marilyn R 
4 years ago

They were amazing to work with; great follow up, efficient, so very nice, patient! Extremely professional and helpful! 

Rich's profile image
Rich 
4 years ago

This is the best mortgage company ever. They are fast, efficient, and communication is greater than anything I've experienced. ******* loading and signing of documents was very simple and easy. I would recommend LoanDepot to everyone." 

Business response:

Hello *******! We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to reach out to our team if you ever need assistance. 

Julio V.'s profile image
Julio V. 
4 years ago

Great experience. Very responsive and they worked diligently to provide the best rate. Definitely recommend. 

Business response:

Hello! We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to reach out to our team if you ever need assistance. 

Mike's profile image
Mike 
4 years ago

Painless process, great % rate. Knowledgeable personnel. We highly recommend LoanDepot. 

Kiran p's profile image
Kiran p 
4 years ago

initial process was great.even after multiple follow ups and proactive information supply they missed the closing date and did not have a good reason as to why.Just lot of stress in the last minute that a buyer (me) had to deal with . There was no compensation or courtesy credit for the loss of time and stress OR miss of the closing date.Escalations to managers are waste - they dont care.Still giving 4 star as the team was responsive and 90% of the process was ** 

Matthew W's profile image
Matthew W 
4 years ago

Fantastic service - my loan had problems at the last minute and *** ****** and his teams stepped right in and got everything done in record time. A great experience overall. 

Andy H's profile image
Andy H 
4 years ago

We refinanced three homes simultaneously and the process was smooth and painless. The people we dealt with were informed, responsive and awesome to work with. I highly recommend LoanDepot. 

Business response:

Hello ****! We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to reach out to our team if you ever need assistance. 

Richard S's profile image
Richard S 
4 years ago

***** did an outstanding job from pre-approval letters to closing. ***** always responded quickly to our questions and kept up informed of progress at each step. ***** also kept a running checklist of information that was needed from us and confirmed as each piece of information was received. The process couldn't have gone any smoother and ***** was professional and friendly throughout the whole process. We can't say enough good things about *****. Thank you !!!" 

Business response:

Hello *******! Thank you for sharing the positive experience you had with loanDepot. Customer satisfaction is our priority and your feedback is greatly appreciated. 

Frequently asked questions about loanDepot

How is loanDepot rated?

loanDepot has a 4 star rating with 5,902 reviews. 

When is loanDepot open?

loanDepot is open now. It will close at 5:00 p.m.  

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