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loanDepot

4.0

About this business

loanDepot is the nation's fifth-largest retail mortgage lender and second-largest nonbank consumer lender. Based in Orange County, California, loanDepot was the first nonbank lender to offer home, personal and home equity loans. 

Location details

26642 Towne Centre Dr, Foothill Ranch, CA, 92610, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.05,902 reviews
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Victor B's profile image
Victor B 
4 years ago

Very positive experience through the ****** process. ***** ***** was amazing. He demonstrated proficiency, and superior communication throughout. Highly recommended. 

Business response:

Hello *****! Thank you for sharing the positive experience you had with loanDepot. Customer satisfaction is our priority and your feedback is greatly appreciated. 

Michelle F's profile image
Michelle F 
4 years ago

The staff was helpfull and professional. The process was quick and seamless. 

Business response:

Hello! We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to reach out to our team if you ever need assistance. 

Ron O's profile image
Ron O 
4 years ago

I have owned properties for over 50 years, and have had many mortgages and refinances. My first loan with Loan Depot provided the best customer experience ever, so I asked them to refinance two more loans immediately afterward. Ali my loan officer, and his assistants, always kept me updated and took care of any issues promptly, consistently underpromising and over-delivering on their committments. Loan Depot's online software is user friendly and fast, making the entire process easy and efficient. I doubt if I will ever use ... read more

Ronnie H's profile image
Ronnie H 
4 years ago

Everything when well !! Just I think the underwriter need to stop wait till almost time to close on your loans to come at you with a new list of things to do I feel like tell them ahead of times not at the last min but other then that great company 

Bigbear's profile image
Bigbear 
4 years ago

Everything went exceedingly well! Exceeded expectations at every stage of process. 

Business response:

Hello *****! Thank you for sharing the positive experience you had with loanDepot. Customer satisfaction is our priority and your feedback is greatly appreciated. 

Amanda C's profile image
Amanda C 
4 years ago

Excellent customer service and spectacular professionalism awesome value and communication 

Frances K's profile image
Frances K 
4 years ago

The entire process took around 30 days. We worked with only two people and both were very professional, efficient and knowledgeable. 

Dr. Vela's profile image
Dr. Vela 
4 years ago

I had the best refinance experience I have ever had! From the moment I submitted an inquiry to closing and then some, all associates were professional, attentive, and knowledgable. Above all, I appreciated the daily communication via email, text, or phone, so I knew the status of my loan at all times. As an additional bonus, I got a great rate! I'm delighted with Loan Depot and look forward to being their customer for a long time." 

Maria M's profile image
Maria M 
4 years ago

The lending officer explained each step thoroughly and answered all our questions. Loandepot's document portal made it extremely easy to upload documents and we were able to see and sign all the disclosures." 

Frequently asked questions about loanDepot

How is loanDepot rated?

loanDepot has a 4 star rating with 5,902 reviews. 

When is loanDepot open?

loanDepot is open now. It will close at 5:00 p.m.  

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