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loanDepot

4.0

About this business

loanDepot is the nation's fifth-largest retail mortgage lender and second-largest nonbank consumer lender. Based in Orange County, California, loanDepot was the first nonbank lender to offer home, personal and home equity loans. 

Location details

26642 Towne Centre Dr, Foothill Ranch, CA, 92610, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.05,902 reviews
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Crowell's profile image
Crowell 
4 years ago

We had a great experience with LoanDepot. Our loan processer who helped us with each step was excellent. He kept us informed and answered all our questions. We would highly recommend LoanDepot for home financing. 

Timothy C's profile image
Timothy C 
4 years ago

LOAN DEPOT **** OFFICER ***** ***** WAS SUPER HELPFUL FOR GETTING A **** STRUCTURED FOR MY NEEDS QUICK AND ********. OUTSTANDING *** ALL AROUND. ****** *** CARNIVAL 

Business response:

Hello! Thank you for taking the time to leave a review regarding your experience with our team. We look forward to being your lender of choice for any future lending needs. 

Brandon R's profile image
Brandon R 
4 years ago

This is my second time going through ***** for my home loan, he was amazing the first time I used him and his service was absolutely amazing and helped me achieve my dreams of owning my first home!! And I was so thrilled with his work and customer service that I chose to come back to him again for my second home loan!! And I will definitely keep using him in the future!! And continue to refer him to my family and friends!!??????????????????????????Hes the best!!!???????? 

Business response:

Hello! We appreciate the positive feedback. Our team works hard to ensure every customer enjoys the best possible experience. Your review will be shared with the loanDepot team. 

Christopher B.'s profile image
Christopher B. 
4 years ago

My process was very smooth and the online account made it transparent! 

Business response:

Hello! We value your feedback. Reach out to a member of Team loanDepot if we can assist you further. 

Trella's profile image
Trella 
4 years ago

The team moved through the challenges and made us feel they could overcome them! We got financing and stayed confident that we would. 

Business response:

Hello! We are happy to hear that you had a great experience with us. Thank you for sharing your story. We are here for you if you have any questions or future financial needs. 

Sheres J's profile image
Sheres J 
4 years ago

everyone was professional and very helpful! The process was seamless. 

Business response:

Hello! Thank you for taking the time to leave a review regarding your experience with our team. We look forward to being your lender of choice for any future lending needs. 

Roosevelt G's profile image
Roosevelt G 
4 years ago

Everyone was amazing! Our loan was processed and approved in just a short period of time. We were selling our former home and they managed to get both closings on the same day. Everything was explained to us in detail. We couldn't be happier or more thankful!" 

Business response:

Hello! Thank you for taking the time to leave a review regarding your experience with our team. We look forward to being your lender of choice for any future lending needs. 

Randy M's profile image
Randy M 
4 years ago

The loan process was smooth and easy. My loan officer was always available for me if I had questions or concerns throughout the loan process. 

Business response:

Hello! Thank you for sharing the positive experience you had with loanDepot. Customer satisfaction is our priority and your feedback is greatly appreciated. 

Jacob Z.'s profile image
Jacob Z. 
4 years ago

Unresponsive and incompetent. I don't mean that as an insult but rather an honest assessment of the work performed. Multiple documents were issued with obvious errors. Revisions were made to our closing disclosures after we approved the "final" version. The notary arrived with a version of the closing disclosures that was never, and has never, been provided to us by loanDepot. The "official" version was only made available to us AFTER our signing appointment with the notary had begun. I promptly brought this to loanDepot's a... read more

Business response:

Hi ***** – We take your feedback very seriously and would like to investigate further. Please contact our Customer Care team at 888-337-6888 (x6789) or customercare@loandepot.com at your earliest convenience. 

Frequently asked questions about loanDepot

How is loanDepot rated?

loanDepot has a 4 star rating with 5,902 reviews. 

When is loanDepot open?

loanDepot is open now. It will close at 5:00 p.m.  

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