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loanDepot
- Mortgage Lenders
- Foothill Ranch, CA
About this business
loanDepot is the nation's fifth-largest retail mortgage lender and second-largest nonbank consumer lender. Based in Orange County, California, loanDepot was the first nonbank lender to offer home, personal and home equity loans.
Location details
26642 Towne Centre Dr, Foothill Ranch, CA, 92610, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Deal was very good, but process was extremely slow taking about 6 weeks. Coordination between departments seemed to be very inefficient. I found that the last step in the process my paperwork sat on the bottom of a pile. Once I called to complain about the delay the final sign off was completed in less than 24 hours. The person who was assigned to communicate with me to let me know how the process was proceeding was very poor in communicating!!
**** and ******* are awesome! Outstanding service, timely respinses, and friendly.
We just finished refinancing two properties with Loan Depot. I spent a lot of time researching local lenders and Loan Depot was highly competitive with their rates and fees. ***** **** and her team did an outstanding job and were great to work with. Timely communication, professionalism and staying on-task are top on my priority list and ***** and team excelled in all. I would absolutely recommend others to the Bend/******* Loan Depot team.
Wonderful company to work with! The **** made the whole process seamless!!
Business response:
Hello! Thank you for sharing the experience you had with loanDepot. Customer satisfaction is our priority and your feedback is greatly appreciated.
Unbelievably easy. Account manager made the process seamless. Great rate too. Would recommend
Business response:
Hello! We are happy to hear that Team loanDepot was able to exceed your expectations. We take being your lender of choice very seriously and look forward to working with you again in the future.
Everyone was awesome! It's always stressful at best when purchasing a new home but I can honestly say this was by far the best experience I've ever had with any loan company and I've purchased several homes throughout the years! Communication was superior and I was kept informed every step of the way and knew exactly what to expect. ****** closed on time and I'm now excited to be in my new home! Great job to everyone at Loan Depot!!!"
To whom it may concern we just refinanced our home with loan depot they were very professional very seamless made it very easy to refinance our home but highly recommend them angel made it very quick safe and easy
Business response:
Hello ******! Thank you for sharing the positive experience you had with loanDepot. Customer satisfaction is our priority and your feedback is greatly appreciated.
They are very knowledgeable and kept me up to date on the whole process. Everything was done very quickly.
Business response:
Hello! We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to reach out to our team if you ever need assistance.
I am very pleased with how Loan Depot was always there to answer any questions or concerns I had. I worked with ****** *** and her team and I can't be more appreciative of how she was on top of everything, and no matter what time or day it was, if I needed help she was there. Thank you so much for what could have been a very stressful time was actually a very exciting and learning experience. "
Frequently asked questions about loanDepot
How is loanDepot rated?
loanDepot has a 4 star rating with 5,902 reviews.
When is loanDepot open?
loanDepot is open now. It will close at 5:00 p.m.
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