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loanDepot
- Mortgage Lenders
- Foothill Ranch, CA
About this business
loanDepot is the nation's fifth-largest retail mortgage lender and second-largest nonbank consumer lender. Based in Orange County, California, loanDepot was the first nonbank lender to offer home, personal and home equity loans.
Location details
26642 Towne Centre Dr, Foothill Ranch, CA, 92610, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Loandepot lowered my interest, well ******* loan could not do the same and my loan was with ******* Loans not anymore.
Business response:
Hello! We are happy to hear that Team loanDepot was able to exceed your expectations. We take being your lender of choice very seriously and look forward to working with you again in the future.
I was a first time homebuyer and my agent was super helpful and treated me like a friend. I felt confident in the process and it went very smoothly with minimal work on my part.
Business response:
Hello! Thanks for sharing your story with us. We are so glad you had a great experience with loanDepot. Please keep us in mind for any of your future financial needs.
The only part of this process that I feel went smoothly was the appraisal. It is my understanding that interest rates went up while my loan was pending and that fees were added to my loan as interest rates increased. I felt I had the choice of walking away and losing the low interest rate I had locked or pay the additional fees that were added. I am extremely dissatisfied with Loan Depot.
Business response:
Hi ****– We appreciate you for bringing this matter to our attention. Please contact our Customer Care team at 888-337-6888 (x6789) or customercare@loandepot.com so that we can try to resolve your concern.
Our experience with **** was great! He made the process easy and was supportive when we ran into a hold-up in the process. I will definately reccommend him to anyone I know who needs a home loan.
Zach understood our goals and needs. He worked quickly and efficiently to find the sweet spot to meet those needs. His pleasant demeanor guided us through the details of the loan process in an easy, seamless manner. He showed respect and an admirable work ethic throughout the refinancing process. He clarified each step as we went and answered all questions we had. Zach is bright, friendly, and genuine as he carefully finds the best solution for the people he helps.
Business response:
Hello! We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to reach out to our team if you ever need assistance.
Great Experience! Very Knowledgeable Loan Processor... Michael Secor is the best!
Business response:
Hello! We value your feedback. Reach out to a member of Team loanDepot if we can assist you further.
I thought the process with Loan Depot was quick, easy, and the refinance information provided never changed. The loan information upfront was followed through to the end regarding the finance percentage, cash is taken out, and time to close on the loan. I never had trouble getting through to the loan officer and everything was explained in an easy way to understand. Very good experience!
Business response:
Hello! Thank you for sharing this positive experience. We are here for you if you have any questions or future financial needs.
Loan Depot did a great job with all phrases of my refinance. Everyone I had contact with was great to work with. Loan Depot kept me up to date on the process and was always in contact with question and also with answers when I needed anything about the loan. I had nothing but good results with this loan and would recommend to anyone to use Loan Depot as your mortgage company. Many thanks to all Loan Depot employee's for the job they did on my loan.
Business response:
Hello! We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to reach out to our team if you ever need assistance.
I am very happy with the service that I received when talking with Loan Depot employees concerning my loan that I applied for. Everyone was eager to help me. Best company I ever dealt with. I would recommend them to all my friends, Robert E. McKenzie
Frequently asked questions about loanDepot
How is loanDepot rated?
loanDepot has a 4 star rating with 5,902 reviews.
When is loanDepot open?
loanDepot is closed now. It will open tomorrow at 9:00 a.m.
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