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loanDepot
- Mortgage Lenders
- Foothill Ranch, CA
About this business
loanDepot is the nation's fifth-largest retail mortgage lender and second-largest nonbank consumer lender. Based in Orange County, California, loanDepot was the first nonbank lender to offer home, personal and home equity loans.
Location details
26642 Towne Centre Dr, Foothill Ranch, CA, 92610, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Loan Depot staff were quick and diligent with preparation of my refi documents. They made sure that all legal matters were addressed for a proper transfer. Although there were some delays because of my particular situation, overall I was able to complete my refi in less than 30 days. Seems like their preferred method of communication after initial contact over the phone is email. Too early to comment about if my loan will get transferred around to some unknown lenders. Thank you to ****** ******* and ***** ****** for staying... read more
These folks offer a straight forward mortgage refinancing service that can be done entirely online, painlessly and quickly. When things went wrong, Loan Depot's loan officers are proactive to fix issues, especially ******** Ocang."
My wife and I have refinanced twice with LoanDepot. **** ***** was always responsive, accessible and engaged, the process was clear and fast, and their online secure account for accessing documents or upload your own documents was very easy to use, I don't think I would chose any other company to work with, but I have to be honest, I don't think the service is because of LoanDepot but because of **** *****. **, **** if you ever leave LoanDepot we will follow you!"
First of all the person that was working with us start out like he wanted to be helpful but not really because first he had the wrong payoff amount even though we already had a loan with Loan Depot that was the first problem.Than he ask us did we want to get money out even though we had not thought about it we said yes $1,500 he answered ok knowing all the time he was lying to us just to get us to refinance with him.Than he mixed our paperwork up with our son paperwork. We received a paper about us being able to receive a re... read more
I had a great experience with my refi and it was very quick and wonderful and helpful people to work with. My experience during ***** was not similar but they redeemed themselves and totally understandable since it was right when ***** was happening.
Work with **** ******* (********* Licensed ***************, Sr) Loan Depot if you can. He's knowledgeable and great at customer service."
My Loan Depot experience was not good. Loan numbers constantly changed. Even the *** changed after I paid the fee to be locked in!?? They charged me for their errors in missing a deadline and I had to argue to be reimbursed! The case manager was condescending and horrible to communicate w/ and the case agent wasnt knowledgeable enough to get things done correctly. There were also way to many b/s fees charged at closing and no one from the company present to explain then except the neutral notary!?? Only reason I continued w ... read more
The entire process to buy a home can be stressful and exhausted as you can navigate through some trouble waters, however, the entire staff at the LoanDepot put you at ease giving the time you need to gather docs to satisfy the ****** request. They are professional, friendly and responded to your concerns in a timely manner. Thank you for all your help at the LoanDepot, by concluding our final disclosure, from application to pending approval within few weeks!
Not the lowest rates but good professional service and quick turnaround to close and fund.
Frequently asked questions about loanDepot
How is loanDepot rated?
loanDepot has a 4 star rating with 5,902 reviews.
When is loanDepot open?
loanDepot is closed now. It will open at 9:00 a.m.
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