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loanDepot

4.0

About this business

loanDepot is the nation's fifth-largest retail mortgage lender and second-largest nonbank consumer lender. Based in Orange County, California, loanDepot was the first nonbank lender to offer home, personal and home equity loans. 

Location details

26642 Towne Centre Dr, Foothill Ranch, CA, 92610, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.05,902 reviews
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Dale J's profile image
Dale J 
4 years ago

When seeking information about a mortgage refinance, I searched ************. As a result, we were contacted by several mortgage companies; among the first was **** ****** **** loanDepot. He was personable, knowledgeable, articulate, efficient, and confident, without being obnoxiously aggressive. He made our choice easy and expertly guided us through the online paperwork. Since then, ***** ***** has kept us informed and notified us that our process has been completed. We are now awaiting confirmation from our lender and paym... read more

CJ M's profile image
CJ M 
4 years ago

It took me a couple of months to apply for the loan only because I debating about who to choose to refinance my loan. I applied online sales rep called me within a couple of hours explaining the process told me what to do as far as getting all documentation uploaded. Make sure I check my email and response according to what I needed review and if I had questions please call or email them and someone would call me within a couple of hours. I received excellent customer from everyone that was assigned to work with me on the re... read more

Douglas G's profile image
Douglas G 
4 years ago

Great experience from beginning to end! From the first call to signing, everything went exactly as was explained to me in the preceding phone call. Questions were answered extremely promptly, whether via email or phone. The rates and out of pocket expenses ended up being exactly what I was told at the beginning of the process. This refinance was the simplest process I have experienced dealing with a home purchase style transaction!! 

Mary Pat T's profile image
Mary Pat T 
4 years ago

My experience with LoanDepot was outstanding. ******* clearly explained the paperwork needed, the review was seamless, and the closing was easy as well. Any issues were dealt with quickly. 

Lisa H's profile image
Lisa H 
4 years ago

Both my contacts **** & ******* were fantastic. They made the whole process from beginning to end a very smooth process. Highly recommend Loan Depot based off my own personal experience of doing a refinance with them. 

KDMtry's profile image
KDMtry 
4 years ago

LoanDepot was amazingly efficient, professional and proactive in helping me refinance. Their interest rate options beat the rest and we were able to thereby refinance with a 15 year loan at a very low rate. From the day we had our first conversation to the day we signed docs (via a notary that came to our house, making the process very easy for us), only 3 weeks passed. Wow! Thank you, LoanDepot! I've been recommending LoanDepot to all I know that want to refinance, or should!" 

Gloria M's profile image
Gloria M 
4 years ago

Loan Depot agents are extremely knowledgeable and friendly. They helped me get a great deal and the process was quick and easy. I will refer them to all my friends. 

Business response:

Hello! We are happy to hear that Team loanDepot was able to exceed your expectations. We take being your lender of choice very seriously and look forward to working with you again in the future. 

Elizabeth R's profile image
Elizabeth R 
4 years ago

If I could give 100 stars I would. Easy process, awesome people 

Jeff E's profile image
Jeff E 
4 years ago

**** ******** offered excellent customer service. My cash-out refinance had several moving parts due to the number of rental properties and mortgages I have, but he negotiated the details and made the whole process as smooth and fast as possible. Highly recommended! 

Frequently asked questions about loanDepot

How is loanDepot rated?

loanDepot has a 4 star rating with 5,902 reviews. 

When is loanDepot open?

loanDepot is closed now. It will open tomorrow at 9:00 a.m. 

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