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Living Spaces
- Retail
- Glendale, AZ
About this business
Location details
6767 W Bell Rd, Glendale, AZ, 85308, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
Worst experience ever. They refused to deliver my custom furniture any other way then a drop off with no signature. Offered no solution, and I was willing to pay whatever they wanted for a in home delivery. The agents aren't given any ability to assist and just keep stating company policy. If the s**** up they have a million ways to get off it, and continue to charge along the way.
Business response:
Thank you for bringing your concerns to our attention we apologize for the overall unpleasant experience. After review of the account, we show the guest opted for an outdoor delivery as a result the custom items were delivered outdoors. Living Spaces offers a full-service delivery option for an additional cost. These details are displayed on our website for review prior to purchasing with us. We will be sure to share this feedback with upper management.
Worst experience ever. They refused to deliver my custom furniture any other way then a drop off with no signature. Offered no solution, and I was willing to pay whatever they wanted for a in home delivery. The agents aren't given any ability to assist and just keep stating company policy. If the s**** up they have a million ways to get off it, and continue to charge along the way.
Business response:
Thank you for bringing your concerns to our attention we apologize for the overall unpleasant experience. After review of the account, we show the guest opted for an outdoor delivery as a result the custom items were delivered outdoors. Living Spaces offers a full-service delivery option for an additional cost. These details are displayed on our website for review prior to purchasing with us. We will be sure to share this feedback with upper management.
I purchased a sofa set which came with stains and very poorly made. It looks like it was made at a local bad upholstery shop. The finishing is very bad. Looks cheap.! Nothing like the Showroom pieces. I'm very upset and getting depressed by looking at it every day.
Business response:
Thank you for bringing your concerns to our attention, we apologize for the overall unpleasant experience. After review of the account, we show you spoke with our Guest Services department on 11/1/2022, we offered to send a technician out to remove the stain or 15% to keep the item as-is. According to the documented notes, you chose the 15% discount. This issue appears to have been acknowledged and addressed on our end. We will be sure to share this feedback with upper management.
I purchased a sofa set which came with stains and very poorly made. It looks like it was made at a local bad upholstery shop. The finishing is very bad. Looks cheap.! Nothing like the Showroom pieces. I'm very upset and getting depressed by looking at it every day.
Business response:
Thank you for bringing your concerns to our attention, we apologize for the overall unpleasant experience. After review of the account, we show you spoke with our Guest Services department on 11/1/2022, we offered to send a technician out to remove the stain or 15% to keep the item as-is. According to the documented notes, you chose the 15% discount. This issue appears to have been acknowledged and addressed on our end. We will be sure to share this feedback with upper management.
I placed an order for Bed and mattress at Living Spaces ******** using a *************** financing. The day of delivery came, the installer said we have the mattress but not the bed. So they did not deliver it. I called and called customer service with no resolution success. Then same night i went to Living Spaces in Person and explained them what happened. They asked me to pick a different bed and mattress which i did. I asked them to refund the amount for the previous order and charge the new one. They said they have refun... read more
Business response:
Thank you for bringing your concerns to our attention, we apologize for the overall unpleasant experience. So that we can better assist, please provide your sales order number.
I placed an order for Bed and mattress at Living Spaces ******** using a *************** financing. The day of delivery came, the installer said we have the mattress but not the bed. So they did not deliver it. I called and called customer service with no resolution success. Then same night i went to Living Spaces in Person and explained them what happened. They asked me to pick a different bed and mattress which i did. I asked them to refund the amount for the previous order and charge the new one. They said they have refun... read more
Business response:
Thank you for bringing your concerns to our attention, we apologize for the overall unpleasant experience. So that we can better assist, please provide your sales order number.
This is the worst service and Delivery that I have received I have a Bed delivered with broken rails for which a rescue was created in 7th July and was promised to be to be relived to me on 9th July and was not delivered and again was scheduled for delivery 29th October which was again declined again I have been waiting for this almost 3 months for had seen twice been declined for delivery on the delivery Date.
Poor quality, lack of respect for the customer, manipulative, shoddy 3rd party delivery. A nightmare. Run away, don't even think about buying anything here. You will deeply regret it.
Business response:
Thank you for bringing your concerns to our attention, we sincerely apologize for the overall unpleasant experience. If this issue remains unresolved, please provide your sales order number so that we can better assist.
This is the worst service and Delivery that I have received I have a Bed delivered with broken rails for which a rescue was created in 7th July and was promised to be to be relived to me on 9th July and was not delivered and again was scheduled for delivery 29th October which was again declined again I have been waiting for this almost 3 months for had seen twice been declined for delivery on the delivery Date.
Frequently asked questions about Living Spaces
How is Living Spaces rated?
Living Spaces has a 4 star rating with 4,295 reviews.
When is Living Spaces open?
Living Spaces is closed now. It will open at 10:00 a.m.
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