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Living Spaces
- Retail
- Glendale, AZ
About this business
Location details
6767 W Bell Rd, Glendale, AZ, 85308, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
We purchased a bedroom set in February. We've had problems with three of the pieces and are still waiting on a warranty replacement. Since FEBRUARY. The warranty department is not helpful and the customer service department is useless. I will never buy anything from this company again.
Business response:
Thank you for getting in touch, we apologize for the unpleasant experience. Please email a description of what took place to ***********@livingspaces.com. Please include your sales order number and full name as listed on the account.
I purchased the new bedroom set for my daughter. Out of 3 pieces, delivered dresser was not new, with scratches, and the night stand come heavily damaged, with chopped corner and broken shelf. I was very upset, asked for the replacement to learn that it's not in stock. I was offered $42 discount, just a joke. Garbage service, bad experience
Business response:
Thank you for bringing this to our attention, we apologize for the unpleasant experience and will be sure to share this feedback with management.
Horrible customer service! I discovered that 1 out of 6 supports under the bed was missing from the bedroom set I purchased. Unfortunately, I discovered it after the 1-year warranty had expired. Customer service sold me the wrong item--bed rails instead of the supports! Now I need to have that picked up and wait to have my credit card credited. I never signed the delivery receipt--rather the delivery person scribbled a name in the space! I told him I wanted to make sure it was the right part before they left but he wouldn't ... read more
Business response:
Hello, thank you for bringing this to our attention we apologize for the unpleasant experience please email ***********@livingspaces.com your order information so we may better assist you.
Deleted my review on their site because they deemed it too negative (officially because it "didn't meet website guidelines," which is totally wrong). Long story short, I had to replace the couch I bought twice because the first replacement was even more broken and unusable than the original. Take your money elsewhere - dishonest company with nonexistent quality control.
Business response:
Thank you for getting in touch, we apologize for the unpleasant experience. Please email a description of what took place to ***********@livingspaces.com.
Wish I would have read these reviews before; I also had a terrible experience with Living Spaces. I was ordering a couch for my New York apartment and found one on Living Spaces that I liked. Knowing apartments and spaces are small in NY, I called their support line to discuss measurements. I gave them the measurements for my apartment and thought I received great help when the salesperson "went to measure the couch" and approved the couch would fit through the multiple doors to get into my apartment. I ordered the couch (~$... read more
Terrible experience and still not resolved. I Ordered a bed online in October of 2020 to be delivered in December XXXX - X of 3 packages got lost in transit and it took me weeks to get the order cancelled and replaced. New replacement order was made in January 2021. The order was shipped in 3 packages again and was delivered in mid-April 2021. Come to find out recently (due to home being a new build), they shipped 2 foot boards and a headboard, rather than the platform panels and storage for the bed. The shipment info and si... read more
Business response:
Hello, thank you for bringing this to our attention we apologize for the unpleasant experience you had with your purchase. Please provide us with your sales order number so we may better assist you.
This has been the worst shopping experience i ever had. Found the bed i fell in love with and was stalking it online for couple months, finally i was able to catch it and tried to buy, but was unable to make a purchase because my billing address does not match delivery address. Well excuse me i just moved and didn't have a chance to update it yet, and it is a furniture store, not a grocery store so addresses can be different, that still makes zero sense to me. Had to reach out to customer service to make a purchase and ever... read more
Business response:
Hello, thank you for reaching out we apologize for the unpleasant experience you had withy your purchase. Please provide us with your sales order number so we may better assist you.
We had a wonderful experience with living spaces. The sales people were excellent. We were told it would be about 8 weeks because the couches were special order. They were delivered yesterday and look great. The delivery people were great.
Business response:
Thank you for taking the time out to leave a review.Thank you for choosing Living Spaces for your furniture needs.
Horrible absolutely horrible customer service. Paid $4300 for patio furniture on May 2nd. They assigned a June 15th delivery date. Got call June 14th that the items were backordered for another 6 WEEKS. Well, ok, I'll be patient. 6 weeks go by. I go into the store to ask about my furniture because no one has been in contact with me. The response was "your order is our California warehouse but no one is assigned to it because you ordered it online, let me figure out why it hasn't gotten on a truck to TX, I'll email you and ca... read more
Business response:
Thank you for bringing this to our attention, we apologize for the unpleasant experience and will be sure to share this feedback with management.
Frequently asked questions about Living Spaces
How is Living Spaces rated?
Living Spaces has a 3.9 star rating with 4,107 reviews.
When is Living Spaces open?
Living Spaces is open now. It will close at 9:00 p.m.
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