This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Living Spaces
- Retail
- Glendale, AZ
About this business
Location details
6767 W Bell Rd, Glendale, AZ, 85308, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
Wish it could be zero stars. Ordered a desk that needed a small truck to access my home=fine. Original delivery rescheduled for new date, which was confirmed multiple times by email/text per the LS system. Arrival day comes and...nothing. They never ordered the truck. Was hung up on through their phone triage 4 times, wasting 2 hours of my time in the process. Refund couldn't be processed until my imaginary desk was unloaded from a truck it was never placed on. This business is a COMPLETE JOKE. Do not give them your time, mo... read more
Business response:
Thank you for bringing this to our attention, we apologize for the unpleasant experience and will be sure to share this feedback with management.
I ordered a custom color sofa on 5/3, and my delivery estimate was 7/11 to 7/20 according to their email. I chatted with an employee there a few weeks ago who said the line I ordered is taking only about 8 weeks. 8 weeks came and went, and then I reached back out and was told it's now at 16 weeks! On 7/9 I got a message that my order was almost ready, then today (3 days later) I got an additional email that the sofa wouldn't be in THEIR warehouse until 8/20... so presumably I wouldn't receive it in Illinois until close to Se... read more
Business response:
Hello, thank you for bringing this to our attention we apologize for the unpleasant experience please email ***********@livingspaces.com your order information so we may better assist you.
If there was a way to give them zero stars I would. Living Spaces (Rancho Cucamonga, CA) delivered my power recliner WITHOUT A POWER CORD!!!! When I refused to sign the delivery receipt, they said they understood and then drew a line where my signature should be and sent me an email saying I had acknowledged receipt of my merchandise (WRONG!). I then received an email advising me that they had ordered a power cord from the (overseas) manufacturer, and it would be delivered by Living Spaces in approximately **8** weeks. SO fo... read more
Business response:
Hello, Thank you for bringing this to our attention we apologize for the unpleasant experience, please provide us with your sales order number so we may better assist you.
Less than 1 star! Still trying to get our sofa delivered! Don't buy from them!!!!
To: Living Spaces Management Team You don't know me; however, I am a customer located in San Antonio, Texas. I understand that you have no reason to consider my experience important in any way. Nevertheless, it has made an impact on me and my family and I hope that someone will read these words and be compelled to improve the treatment of the customers that continue to support the Living Spaces brand. It is my hope that perhaps some other mother does not have to experience what I did. After visiting a particular bunk b... read more
Business response:
Hello, thank you for reaching out we apologize for the unpleasant experience we will be sure to share this information with upper management. Please provide us with your sales order number so we can better assist ?
I placed an order for two outdoor chairs in April. I was told that they would arrive at the beginning of June. I then was told they were delayed until mid June. I had to pursue the order when it again didn't arrive in mid June. I was finally told that chairs were in and that they were undergoing inventory control. That I would be contacted by someone regarding delivery over last weekend. When again I didn't hear I called yet again. Now, I was told that my chairs are not in and may not come in at all. Living Spaces charged my... read more
Business response:
Hello, thank you for bringing this to our attention we apologize for the unpleasant experience please provide us with your sales order number so we can better assist?
We purchased a sectional May 2020 and added on a 5 year Care Free Plan. The sectional was great for about a week but shortly thereafter the velcro would not keep the cushion in place and the it would slide off causing the cushion to warp and shift. I called Living Spaces but all they can tell me is to call the Warranty Service. When i told them my experience with the Warranty Service, the person I spoke to didn't even seem to care or assist with getting someone from that company to work with me. I submitted my warranty claim... read more
Business response:
Thank you for bringing your concerns to our attention, we apologize for the inconvenience this has caused. We will be sure to share this feedback with management.
I ordered a coffee table on 5/14/21. It was not in stock, but the web site indicated it would be shipped 6/15/21. I was shocked that my credit card was charged in full for an item that was not in stock. Doing so is a violation of Texas and California consumer protection laws. I called and was advised that I was charged the full amount to save my place in line for the item. On 7/5/21 I was advised the item would not ship until August 2021. The web site indicates that new orders will be shipped in the same time frame. This com... read more
Business response:
Thank you for bringing your concerns to our attention, we apologize for the inconvenience this has caused for the delay in receiving your items and will be sure to share this feedback with management. Due to the impact of Covid 19 our vendors have been delayed with shipment. Can you please provide a sales order number so we can further assist you ?
Worst experience in my life ! I even spent 7000 dollars there! 1. The surface of backside of the mattress is broken. Customer service agreed to replace but will only deliver the replacement after two weeks!! 2. Parts missing for my Curio cabinet so they cannot finish the assembly. Called several times, still do not know when they will send the missing parts or replace with another cabinet! The half assembled cabinet sitting in my living room and I have no place for my books! 3. The delivery/ assembly guys left all ... read more
Business response:
Thank you for bringing your concerns to our attention, we apologize for the inconvenience this has caused. Can you please provide an sales order number so we can take a look at your account?
Frequently asked questions about Living Spaces
How is Living Spaces rated?
Living Spaces has a 3.9 star rating with 4,107 reviews.
When is Living Spaces open?
Living Spaces is open now. It will close at 9:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com