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Living Spaces
- Retail
- Glendale, AZ
About this business
Location details
6767 W Bell Rd, Glendale, AZ, 85308, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
I would give 0 stars if it was possible. I ordered three pieces of furniture, and all three arrived broken on arrival. After calling to see what could be done about this, they offered up to 25% the order. Who would want broken furniture even with 25% off? Now I am trying to return this to get my money back, and they have made it next to impossible to do so. I am considering filing a dispute with my credit card and would encourage nobody to do business with this extremely unprofessional "company".
Business response:
Thank you for bringing your concerns to our attention, we apologize for the overall experience. After review of the account, we show the refund process has started. Once the refund is processed completely the guest will receive a confirmation email.
**** was very helpful and friendly. Answered all my questions.
Business response:
Thank you for taking the time out to leave a review, we will be sure to share this feedback with upper management.
SAVE YOUR MONEY, SHOP ELSEWHERE! How to I describe Living Spaces? 1. Deceptive sales tactics 2. Store management staff that doesn't stand behind the products they sell 3. A warranty program that is a complete joke 4. A company you cannot call and deal with over the phone at a local level as you have to physically go to the store to get any resolution because every time they try to transfer you from the 800 number to the local store they have a "technical issue."
Business response:
Thank you for bringing your concerns to our attention, we apologize for the unpleasant experience. After review of the account, we on 8/20/2022 the guest called to report spots on their sectional, we asked for photos to determine the next step. The pictures were submitted 8 days later. Our warranty department reviewed the pictures and determined the spots were actually stains. Living Spaces doesn't cover accidents of any kind. With the guest having the carefree protection plan they were directed to file a claim with them dir... read more
SAVE YOUR MONEY, SHOP ELSEWHERE! How to I describe Living Spaces? 1. Deceptive sales tactics 2. Store management staff that doesn't stand behind the products they sell 3. A warranty program that is a complete joke 4. A company you cannot call and deal with over the phone at a local level as you have to physically go to the store to get any resolution because every time they try to transfer you from the 800 number to the local store they have a "technical issue."
Business response:
Thank you for bringing your concerns to our attention, we apologize for the unpleasant experience. After review of the account, we on 8/20/2022 the guest called to report spots on their sectional, we asked for photos to determine the next step. The pictures were submitted 8 days later. Our warranty department reviewed the pictures and determined the spots were actually stains. Living Spaces doesn't cover accidents of any kind. With the guest having the carefree protection plan they were directed to file a claim with them dir... read more
**** was very helpful and friendly. Answered all my questions.
Business response:
Thank you for taking the time out to leave a review, we will be sure to share this feedback with upper management.
I had a terrible experience with living spaces. I asked them to assemble everything they said it would be a 100 dollars I said no problem sales person at the store said if I buy everything he will throw in assembly for free they get here an the guy is saying u didn't pay for assembly. Lol. Then I order 10inch mattress an they send me 7 inch mattress an tell me it's there mistake but they have to charge me to fix it. Plus they don't have a number to the store it get routed to some other country. Total joke spend your money el... read more
Business response:
Thank you for bringing your concerns to our attention, we apologize for any inconvenience this has caused. After review of the account, we show indoor drop off as the delivery method, with there being no record of a full service delivery the guest will need to visit the store in person to speak with the manager on duty. We also show an exchange was processed for the correct mattress on 9/15/2022 with a delivery date of 9/18/2022, we aren't showing the guest was charged any additional fees.
I had a terrible experience with living spaces. I asked them to assemble everything they said it would be a 100 dollars I said no problem sales person at the store said if I buy everything he will throw in assembly for free they get here an the guy is saying u didn't pay for assembly. Lol. Then I order 10inch mattress an they send me 7 inch mattress an tell me it's there mistake but they have to charge me to fix it. Plus they don't have a number to the store it get routed to some other country. Total joke spend your money el... read more
Business response:
Thank you for bringing your concerns to our attention, we apologize for any inconvenience this has caused. After review of the account, we show indoor drop off as the delivery method, with there being no record of a full service delivery the guest will need to visit the store in person to speak with the manager on duty. We also show an exchange was processed for the correct mattress on 9/15/2022 with a delivery date of 9/18/2022, we aren't showing the guest was charged any additional fees.
Lets start off by saying this is a horrible company . While in *********** *****, we visited a Living Spaces to look for a sectional. The sales rep was great and helped us find what we had been looking for. We paid **** for this sectional and was told it would be delivered within 4 to 6 weeks. The 6th week was Aug 26th and that date has come and gone. A few dozen useless calls to customer service and XPO Logistics we still don't have our sectional. I've called both companies every day and they keep blaming each other. I fina... read more
Business response:
Thank you for bringing your concerns to our attention, we apologize for the overall unpleasant experience. So that we can better assist, please provide the sales order number and or telephone number and email address associated with the account in question.
Lets start off by saying this is a horrible company . While in *********** *****, we visited a Living Spaces to look for a sectional. The sales rep was great and helped us find what we had been looking for. We paid **** for this sectional and was told it would be delivered within 4 to 6 weeks. The 6th week was Aug 26th and that date has come and gone. A few dozen useless calls to customer service and XPO Logistics we still don't have our sectional. I've called both companies every day and they keep blaming each other. I fina... read more
Business response:
Thank you for bringing your concerns to our attention, we apologize for the overall unpleasant experience. So that we can better assist, please provide the sales order number and or telephone number and email address associated with the account in question.
Frequently asked questions about Living Spaces
How is Living Spaces rated?
Living Spaces has a 4 star rating with 4,295 reviews.
When is Living Spaces open?
Living Spaces is closed now. It will open at 10:00 a.m.
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