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Living Spaces
- Retail
- Glendale, AZ
About this business
Location details
6767 W Bell Rd, Glendale, AZ, 85308, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
I special ordered a sofa sectional had to wait since it was a custom order, the order arrived in early July I began complying of the fact that most of the pieces had a run in the material, a hole and numerous flaws. I have called and called so many times complaining that in all honesty I suggest no one purchasing nothing from there. I used my retirement money on this expensive sectional hoping it would be my last. Well it will be my last time purching anything from Living Spaces. I placed another call today because I receive... read more
Business response:
Thank you for bringing your concerns to our attention we apologize for the overall unpleasant experience, after review of the account, we show a total of 7 cushion cores are being replaced. Please give us a call at X-XXX-XXX-XXXX when you receive all 7 new cushions as we will send someone out to install them. If replacing the cushion cores doesn't improve the appearance of the items, please give us a call to further discuss.
I special ordered a sofa sectional had to wait since it was a custom order, the order arrived in early July I began complying of the fact that most of the pieces had a run in the material, a hole and numerous flaws. I have called and called so many times complaining that in all honesty I suggest no one purchasing nothing from there. I used my retirement money on this expensive sectional hoping it would be my last. Well it will be my last time purching anything from Living Spaces. I placed another call today because I receive... read more
Business response:
Thank you for bringing your concerns to our attention we apologize for the overall unpleasant experience, after review of the account, we show a total of 7 cushion cores are being replaced. Please give us a call at X-XXX-XXX-XXXX when you receive all 7 new cushions as we will send someone out to install them. If replacing the cushion cores doesn't improve the appearance of the items, please give us a call to further discuss.
Bought rocking chair for $800 and a few days after a year it starts making a squeaky noise from inside the chair, cannot acces that part to spray w40 and nobody will help because it's been "past the 1 year warranty", so now when i rock my baby to sleep i listen to loud squeaking
Business response:
Thank you for bringing your concerns to our attention, we apologize for the overall unpleasant experience. After review of the account, we show a supervisor has been in direct contact with the guest regarding the issues with the chair.
Worst customer service I have ever dealt with. I saw a chair in their store that I thought I liked and loved the color, I had another appointment so I decided to order on line when I got home. I went on line found the chair, the color I wanted came up as the default color so I ordered. I always thought to default meant that's the color you get unless you special order something else, so I proceeded to order the chair in the default color. The chair was delivered and I hated it. I called customer service to return the chair a... read more
Business response:
Thank you for bringing your concerns to our attention, we apologize for the confusion surrounding the special-order stipulations as well as the way this item is displayed on our website. We are having a manager look into this, once we are given a response we will advise of the next step.
Worst customer service I have ever dealt with. I saw a chair in their store that I thought I liked and loved the color, I had another appointment so I decided to order on line when I got home. I went on line found the chair, the color I wanted came up as the default color so I ordered. I always thought to default meant that's the color you get unless you special order something else, so I proceeded to order the chair in the default color. The chair was delivered and I hated it. I called customer service to return the chair a... read more
Business response:
Thank you for bringing your concerns to our attention, we apologize for the confusion surrounding the special-order stipulations as well as the way this item is displayed on our website. We are having a manager look into this, once we are given a response we will advise of the next step.
I splurged on a sofa from Living Spaces in ************, **. I purchased the sofa on July 14, 2022. I received the "it's on its way" message on August 24, 2022. The first scheduled delivery date was August 31, 2022. It was to be delivered by a separate delivery service. They had the address wrong. After many frustrating emails...not phone calls, because you can't call Living Spaces directly...I visited them. Thought I had some assistance. On October 18th, 2022 I revisited and spoke with a different person who agreed that I s... read more
Business response:
Thank you for bringing your concerns to our attention, we apologize for the overall unpleasant experience. After review of the account, we show there is a glitch in the system, as a result your refund is delayed. We are partnering with our IT department for assistance with pushing the refund through. We will advise once this issue is resolved,
I splurged on a sofa from Living Spaces in ************, **. I purchased the sofa on July 14, 2022. I received the "it's on its way" message on August 24, 2022. The first scheduled delivery date was August 31, 2022. It was to be delivered by a separate delivery service. They had the address wrong. After many frustrating emails...not phone calls, because you can't call Living Spaces directly...I visited them. Thought I had some assistance. On October 18th, 2022 I revisited and spoke with a different person who agreed that I s... read more
Business response:
Thank you for bringing your concerns to our attention, we apologize for the overall unpleasant experience. After review of the account, we show there is a glitch in the system, as a result your refund is delayed. We are partnering with our IT department for assistance with pushing the refund through. We will advise once this issue is resolved,
1. Order couch 2. Couch delivered. 3. Couch is broken, warranty process begun 4. Couch is deemed needed to be replaced 5. Broken part of sectional is removed from our house, and the incorrect section is delivered 6. We reschedule delivery of the proper part 7. Correct part is delivered and they say the broken half of the couch is our problem now and refuse to take it back So now, I have a broken couch in my living room with no means of getting rid of it. They delivered a defective couch and did not take the broken couch when... read more
Business response:
Thank you for bringing your concerns to our attention, we apologize for the overall unpleasant experience. We are unable to locate an account for you, please provide your sales order number and or the telephone number and email address associated with the account in question.
1. Order couch 2. Couch delivered. 3. Couch is broken, warranty process begun 4. Couch is deemed needed to be replaced 5. Broken part of sectional is removed from our house, and the incorrect section is delivered 6. We reschedule delivery of the proper part 7. Correct part is delivered and they say the broken half of the couch is our problem now and refuse to take it back So now, I have a broken couch in my living room with no means of getting rid of it. They delivered a defective couch and did not take the broken couch when... read more
Business response:
Thank you for bringing your concerns to our attention, we apologize for the overall unpleasant experience. We are unable to locate an account for you, please provide your sales order number and or the telephone number and email address associated with the account in question.
Frequently asked questions about Living Spaces
How is Living Spaces rated?
Living Spaces has a 4 star rating with 4,295 reviews.
When is Living Spaces open?
Living Spaces is closed now. It will open at 10:00 a.m.
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