This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Living Spaces
- Retail
- Glendale, AZ
About this business
Location details
6767 W Bell Rd, Glendale, AZ, 85308, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
We purchased a sofa and recliner from Living Spaces. The recliner had to be special order in order to get a chair that didn't rock The sofa arrived this morning but the recliner mechanism on both ends didn't work correctly, Eventually they had to take the soda away with one section still extended as it would not go back into place. The delivery team said we could go back into store and choice another product as we aren't comfortable that the issue with the reclining mechanism won't continue. When we call **************** the... read more
Business response:
Thank you for bringing your concerns to our attention, we apologize for the overall unpleasant experience. After review of the account, we show the issues with the defective item was addressed, however, the guest requested to return their custom item that hasn't experienced any issues as a result, the 25% restock fee on that item was applied.
We purchased a sofa and recliner from Living Spaces. The recliner had to be special order in order to get a chair that didn't rock The sofa arrived this morning but the recliner mechanism on both ends didn't work correctly, Eventually they had to take the soda away with one section still extended as it would not go back into place. The delivery team said we could go back into store and choice another product as we aren't comfortable that the issue with the reclining mechanism won't continue. When we call **************** the... read more
Business response:
Thank you for bringing your concerns to our attention, we apologize for the overall unpleasant experience. After review of the account, we show the issues with the defective item was addressed, however, the guest requested to return their custom item that hasn't experienced any issues as a result, the 25% restock fee on that item was applied.
The item was severely damaged, and it's taking almost two month to get a replacement. Very bad experience as they can not expedite the replacement even though they have the item in stock!
Business response:
Thank you for bringing your concerns to our attention, we apologize for the overall unpleasant experience. After review of the account, we show this is an out of area order, as the delivery process is different considering the transportation process for these orders. We will be sure to share this feedback with upper management.
The item was severely damaged, and it's taking almost two month to get a replacement. Very bad experience as they can not expedite the replacement even though they have the item in stock!
Business response:
Thank you for bringing your concerns to our attention, we apologize for the overall unpleasant experience. After review of the account, we show this is an out of area order, as the delivery process is different considering the transportation process for these orders. We will be sure to share this feedback with upper management.
Scammers. Ordered Barstools Brand ** **** Country Y; received Barstools from Brand Z **** Country G; Despite over 20 conversations and 10 photos, I get two responses: Yes this is made in Country Y and no you cannot return them because there's nothing wrong. Bait and Switch to the extreme! Totally dishonest, zero help, and in clear violation of FTC (***) laws. Currently trying to find a lawyer who is willing to help, as no one should be defrauded and ignored by a furniture company--especially one who (on their website) claims... read more
Business response:
Thank you for bringing your concerns to our attention, we apologize for the overall unpleasant experience. We have forwarded the details of this review to our buyers for further review, we will advise of the next step once we are given a response.
Scammers. Ordered Barstools Brand ** **** Country Y; received Barstools from Brand Z **** Country G; Despite over 20 conversations and 10 photos, I get two responses: Yes this is made in Country Y and no you cannot return them because there's nothing wrong. Bait and Switch to the extreme! Totally dishonest, zero help, and in clear violation of FTC (***) laws. Currently trying to find a lawyer who is willing to help, as no one should be defrauded and ignored by a furniture company--especially one who (on their website) claims... read more
Business response:
Thank you for bringing your concerns to our attention, we apologize for the overall unpleasant experience. We have forwarded the details of this review to our buyers for further review, we will advise of the next step once we are given a response.
I purchased a mattress on 11/8. I got the email that I could schedule my delivery so I scheduled it for Saturday 11/26. They told me my window was 2-6pm. They never came. I used the chat function to inquire they told me I had to reschedule and said sorry for the inconvenience. I rescheduled for Monday and took the day off work. Again, they never came. They also didn't call me either of the first two times to tell me it wasn't coming so I wasted a second day. I used the chat function they told me the same sorry for inconvenie... read more
Business response:
Thank you for bringing your concerns to our attention, we apologize for the overall unpleasant experience. We have escalated this up to our nationwide team and requested that someone gives you a call advising of the next step.
I purchased a mattress on 11/8. I got the email that I could schedule my delivery so I scheduled it for Saturday 11/26. They told me my window was 2-6pm. They never came. I used the chat function to inquire they told me I had to reschedule and said sorry for the inconvenience. I rescheduled for Monday and took the day off work. Again, they never came. They also didn't call me either of the first two times to tell me it wasn't coming so I wasted a second day. I used the chat function they told me the same sorry for inconvenie... read more
Business response:
Thank you for bringing your concerns to our attention, we apologize for the overall unpleasant experience. We have escalated this up to our nationwide team and requested that someone gives you a call advising of the next step.
Bought rocking chair for $800 and a few days after a year it starts making a squeaky noise from inside the chair, cannot acces that part to spray w40 and nobody will help because it's been "past the 1 year warranty", so now when i rock my baby to sleep i listen to loud squeaking
Business response:
Thank you for bringing your concerns to our attention, we apologize for the overall unpleasant experience. After review of the account, we show a supervisor has been in direct contact with the guest regarding the issues with the chair.
Frequently asked questions about Living Spaces
How is Living Spaces rated?
Living Spaces has a 4 star rating with 4,295 reviews.
When is Living Spaces open?
Living Spaces is closed now. It will open at 10:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com