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Living Spaces
- Retail
- Glendale, AZ
About this business
Location details
6767 W Bell Rd, Glendale, AZ, 85308, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
I purchased a loveseat in January 2023 from Liv. Spaces, it had to be replaced due to defects. 2 delivery men ************* carried in the ** and announced we have water leaking outside from a pipe.. We saw water sprouting from a pipe attached to the wall by the garage that goes into the ground. The water pressure caused it to spray about 2 up and across the sidewalk. The pipe was cracked, separated & split in half. This occurred when the ** was being carried in. ****** spoke up & told us that he (meaning JB) backed into the... read more
This is the worse furniture store ever!!! I want to cry everytime I have to talk to them out of pure rage and frustration for the junk they sell and the incompetence of their delivery/warranty department. I ordered a sofa from them in February of 2022. After our delivery date had come and gone, we called the number given to us as the website status sat at "shipped" for weeks. Then finding out the incompetent salesman ordered the wrong sofa. Had to re-order but they said they would put a rush on it. They lied. Still another 8... read more
This is the worse furniture store ever!!! I want to cry everytime I have to talk to them out of pure rage and frustration for the junk they sell and the incompetence of their delivery/warranty department. I ordered a sofa from them in February of 2022. After our delivery date had come and gone, we called the number given to us as the website status sat at "shipped" for weeks. Then finding out the incompetent salesman ordered the wrong sofa. Had to re-order but they said they would put a rush on it. They lied. Still another 8... read more
Living spaces customer service is a complete disaster. They dont coordinate with their warehouse or distribution centers, meanwhile youre the middle man trying to explain how youre missing components to your furniture. They need to get it together for a better customer experience. I wont be going back for anything. Not that this review even matters. F*** you
Business response:
Thank you for bringing your concerns to our attention, we apologize for the overall unpleasant experience. If this issue remainsunresolved, please provide your sales order number and we will look into this further.
Living spaces customer service is a complete disaster. They dont coordinate with their warehouse or distribution centers, meanwhile youre the middle man trying to explain how youre missing components to your furniture. They need to get it together for a better customer experience. I wont be going back for anything. Not that this review even matters. F*** you
Business response:
Thank you for bringing your concerns to our attention, we apologize for the overall unpleasant experience. If this issue remainsunresolved, please provide your sales order number and we will look into this further.
BUYER BEWARE this company has MISLEADING and FRAUDULENT practices. The website said furniture was in-stock locally and could be delivered in 5 days. I purchased, selected my delivery, decided 7 days out from purchase. Every web page and subsequent email i received all said furniture was in-stock and would be delivered. Even said it was ALL out for delivery the day of. Come to find out a significant portion of my order was not in stock and wouldn't be for an additional 7 days. I found this out when the truck was sitting in fr... read more
Business response:
Thank you for bringing your concerns to our attention, we apologize for the overall unpleasant experience. After review of the account, we show the original order totaled $636.02, of that amount $518.02 was refunded back to the card used at point of sale on 2/5/2023 as the guest was charged a $59.00 pickup fee and a $59.00 restock fee. The $59.00 pickup fee was refunded on 2/18/2023. We have submitted a request to have the $59.00 restock fee refunded as well. The guest will receive an email notification once the refund is pr... read more
POOR QUALITY PRODUCTS WITH HORRIBLE CUSTOMER SERVICE!!!!I purchased a $1000 bed for my 3 yr old son. When it was delivered, the quality was so poor that I refused the assembly and returned it. The delivery guy dialed the number to the phoenix manager (Princessa) who was extremely rude from the very start. She asked me if I was returning the bed and I told her yes along with the reason. Her response, "fine"!. Then I wanted to ensure I would get all my money back because of the poor quality product and she said I would get bac... read more
Business response:
Thank you for bringing your concerns to our attention, we apologize for any inconvenience this may have caused. After review of the account, we show the original order totaled $1330.25 of that amount $1147.03 was refunded on 2/10/2023. The guest was charged a restock fee in them amount of $76.50 that has since been refunded on 2/19/2023 in addition to a delivery fee refund in the amount of $106.72 also processed on 2/19/2023. Please allow 5-7 business days for the funds to reflect the card used at point of sale as this exclu... read more
BUYER BEWARE this company has MISLEADING and FRAUDULENT practices. The website said furniture was in-stock locally and could be delivered in 5 days. I purchased, selected my delivery, decided 7 days out from purchase. Every web page and subsequent email i received all said furniture was in-stock and would be delivered. Even said it was ALL out for delivery the day of. Come to find out a significant portion of my order was not in stock and wouldn't be for an additional 7 days. I found this out when the truck was sitting in fr... read more
Business response:
Thank you for bringing your concerns to our attention, we apologize for the overall unpleasant experience. After review of the account, we show the original order totaled $636.02, of that amount $518.02 was refunded back to the card used at point of sale on 2/5/2023 as the guest was charged a $59.00 pickup fee and a $59.00 restock fee. The $59.00 pickup fee was refunded on 2/18/2023. We have submitted a request to have the $59.00 restock fee refunded as well. The guest will receive an email notification once the refund is pr... read more
POOR QUALITY PRODUCTS WITH HORRIBLE CUSTOMER SERVICE!!!!I purchased a $1000 bed for my 3 yr old son. When it was delivered, the quality was so poor that I refused the assembly and returned it. The delivery guy dialed the number to the phoenix manager (Princessa) who was extremely rude from the very start. She asked me if I was returning the bed and I told her yes along with the reason. Her response, "fine"!. Then I wanted to ensure I would get all my money back because of the poor quality product and she said I would get bac... read more
Business response:
Thank you for bringing your concerns to our attention, we apologize for any inconvenience this may have caused. After review of the account, we show the original order totaled $1330.25 of that amount $1147.03 was refunded on 2/10/2023. The guest was charged a restock fee in them amount of $76.50 that has since been refunded on 2/19/2023 in addition to a delivery fee refund in the amount of $106.72 also processed on 2/19/2023. Please allow 5-7 business days for the funds to reflect the card used at point of sale as this exclu... read more
Frequently asked questions about Living Spaces
How is Living Spaces rated?
Living Spaces has a 4 star rating with 4,295 reviews.
When is Living Spaces open?
Living Spaces is closed now. It will open tomorrow at 10:00 a.m.
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