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Living Spaces
- Retail
- Glendale, AZ
About this business
Location details
6767 W Bell Rd, Glendale, AZ, 85308, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
I purchased a couch with a warranty the couch leg broke I accidentally scrolled the button down and clicked on pet damage. The leg of the sofa broke due to poor quality and or my weight. I wasted money on a couch paid for warranty only to accidentally click on the scroll down button that it was let damage now living spaces won't accomplish my warranty request. Shame on them. Please help with ceo contact info for living spaces Grover Geiselman.
Business response:
Hello, Thank you for your review. We are sorry to hear about your frustrating experience. If you have filed your claim with Carefree we suggest filing an appeal. We unfortunately are not able to approve claims that are processed through Carefree, they are a 3rd party warranty company. Thank you
I ordered a couch and cover 4 months ago and the cover was received a few weeks ago and now no correspondence about when the actual sectional would arrive. I have disputed with my credit card and I have never been so outraged by a lack of customer service and unprofessional business conduct. I would give a negative rating if I could. Also so everybody is aware Ajna Living is also this business. DO NOT USE
Business response:
Hello Evan, Thank you for bringing this to our attention we apologize for the unpleasant experience please provide us with your sales order number so we may better assist you.
I've been waiting for 4 months to get an order, it was suppose to be delivered the same week but it just keep pushing back every time I ask. This was a warranty exchange, I just want to get my money back and forget about it, but because is warranty they only offer store credit and of course I have to wait. I wish I would never bought anything fro the store and I just want my money back and get it over.
Business response:
Hello, Thank you for bringing this to our attention, we apologize for the unpleasant experience and will be sure to share this feedback with management.
We purchased bedroom furniture end of December time, furniture pieces were always broken upon delivery, delivery could not take furniture after delivery, so we would have to wait over a month for company to pick up furniture then wait a month again for new furniture to arrive again to be broken, we had to hold on to broken furniture again for another month or so for them to pick up, and again wait a month for delivery of new furniture this happened four different occasion!!! all while having to keep in garage where we could ... read more
Business response:
Hello, Thank you for bringing this to our attention, we apologize for the unpleasant experience and will be sure to share this feedback with management.
Absolute terrible experience. I ordered two custom couches and waited weeks for them to arrive. Only for both couches to be wrong! Neither couch is what I ordered and even worse it's two different couches. I've called 4 different times and no one is resolving the situation. All I want is for my correct order to be placed today because now I'll have to wait another 16 weeks. Terrible customer service. Would not recommend to anyone. Even worse, I spent 250$ on delivery and they wrecked my railing. Avoid this company!!!
Business response:
Thank you so much for sharing this experience with us. We do apologize for the inconvenience, we will be sharing your feedback with our management. Thank you
I wish I could give this company a negative rating. My experience was so bad that I had to dispute it with my credit card company. I ordered a daybed back in February and it is now nearly May and I still haven't received it. I had to pay $250 for delivery alone, which is crazy in today's retail world, and after waiting nearly a month for its arrival, it was delivered to the wrong address by their shipping partner XPO. I contacted XPO and Living Spaces and was told it would be retrieved and redelivered, and that I would recei... read more
Business response:
Thank you for bringing this to our attention we apologize for the unpleasant experience please email ***********@livingspaces.com your order information so we may better assist you
Specific LS location-***** Tehama Ridge Pkwy, Fort Worth, TX XXXXX Purchase a sofa (2k) 4/9/22, Delivery set for 4/12/22- Delivery truck arrived to newly purchased home (fixer-upper)- Delivery people dollied the very heavy sofa onto dirt/gravel and were directed to the easiest door for delivery- delivery insisted they were going through another door as they considered this the 'front' door and that was the policy. We tried to explain this was not necessarily used as a front door because we are renovating, the door they want... read more
I would like to start with I never leave reviews in general, let alone bad ones. But after this traumatic experience with your company, I will be leaving you this review. Let's start from the beginning of this nightmare. Before I purchased a couch from you that didn't fit and I was treated poorly by your employees. I spent a year frequenting your stores doing my research on couches in general. I fell in love with one of your top-selling couches which a lot of other furniture stores didn't seem to replicate. I drove 3 hours r... read more
Business response:
Hello, Thank you for bringing this to our attention, we apologize for the unpleasant experience and will be sure to share this feedback with management.
About 3 months ago i purchased for the first time at living spaces. I purchased a bed, with an adjustable Revive bed and hybrid king mattress i spent over 6k for all setup, last time i buy anything from living spaces. The sales person was concern about my selection of the bed frame with the revive adjustable bed but after she called someone to check they said there will not be an issue. Once the mattress was delivered and built the bed makes extreme noise, when vibrating or just by moving normal without even adjusting anythi... read more
Frequently asked questions about Living Spaces
How is Living Spaces rated?
Living Spaces has a 3.9 star rating with 4,099 reviews.
When is Living Spaces open?
Living Spaces is closed now. It will open tomorrow at 10:00 a.m.
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