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Living Spaces
- Retail
- Glendale, AZ
About this business
Location details
6767 W Bell Rd, Glendale, AZ, 85308, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
I have bought a sectional couch with them. Im not happy with the couch at all. Its not working out in my living room. There is no way I can keep it. I have asked them before if I can cancel it or want to make changes adjusting the chase location. They told me I cant when they clearly could tell me I can cancel my order pay restocking fee and re-order. I would have been completely okay with it. I have tried explaining them and offer them they can take restocking fee Im really unhappy how it looks and feel but they are not ver... read more
Business response:
Thank you for bringing your concerns to our attention, we apologize for any inconvenience this may have caused. Per our Special-Order terms and conditions that are displayed on our website as well as the back of the sales receipt.Returns are not accepted on Special Order items and Special-Order items may not be returned due to customer preference, no-fits or any other reason.LSF reserves the right to schedule a service technician to repair any serviceable damage or defect noted at the time of delivery.The guest has reached o... read more
Have been doing business with this company for years and have seen their decline in customer experience gradually decline to horrendous. Had minor issues in past, but current situation and its handling has cused our family to opt out of doing any more businesses with them. They haven't had the items we want to purchase on our last 2 trips to store. We finally agreed to opt for a weeks-out delivery only to have them fail to call us with a 3hr window for delivery, as the stated when they called the day before delivery. Was 10 ... read more
Business response:
Thank you for bringing your concerns to our attention, we apologize for the overall unpleasant experience. So that we can better assist, please provide your sales order number.
I have bought a sectional couch with them. Im not happy with the couch at all. Its not working out in my living room. There is no way I can keep it. I have asked them before if I can cancel it or want to make changes adjusting the chase location. They told me I cant when they clearly could tell me I can cancel my order pay restocking fee and re-order. I would have been completely okay with it. I have tried explaining them and offer them they can take restocking fee Im really unhappy how it looks and feel but they are not ver... read more
Business response:
Thank you for bringing your concerns to our attention, we apologize for any inconvenience this may have caused. Per our Special-Order terms and conditions that are displayed on our website as well as the back of the sales receipt.Returns are not accepted on Special Order items and Special-Order items may not be returned due to customer preference, no-fits or any other reason.LSF reserves the right to schedule a service technician to repair any serviceable damage or defect noted at the time of delivery.The guest has reached o... read more
HORRENDOUS customer service. Would give 0 starts if I could and wish we had read the reviews before my parents purchased a bed from them. Told us we had to pay $100 for "full service" delivery even tho I now see online we had other options. Deliverers botched putting together the drawers on the bed. We couldn't get them closed but we fixed it ourselves, fine, we could live with it. 3 weeks after delivery, headboard cracks down the middle. We went and talked to the manger at the store, gave us URL to fill out for a return (en... read more
Business response:
Thank you for bringing your concerns to our attention, we apologize for the overall unpleasant experience. So that we can better assist, please provide the sales order number associated with the account in question.
HORRENDOUS customer service. Would give 0 starts if I could and wish we had read the reviews before my parents purchased a bed from them. Told us we had to pay $100 for "full service" delivery even tho I now see online we had other options. Deliverers botched putting together the drawers on the bed. We couldn't get them closed but we fixed it ourselves, fine, we could live with it. 3 weeks after delivery, headboard cracks down the middle. We went and talked to the manger at the store, gave us URL to fill out for a return (en... read more
Business response:
Thank you for bringing your concerns to our attention, we apologize for the overall unpleasant experience. So that we can better assist, please provide the sales order number associated with the account in question.
Absolutely ridiculous, the worst customer service I have ever seen! The delivery people are the dumbest people I have ever worked with! Every single delivery we had they messed up something that they had to come back to fix it! When I call the number the lady simply says I am sorry. The 3 hours window they give you, they show up ********************************************************** damaged! Then you have to call and reschedule a correct piece! So annoying and honestly dont know how they stay in business.Not worth it at ... read more
Absolutely ridiculous, the worst customer service I have ever seen! The delivery people are the dumbest people I have ever worked with! Every single delivery we had they messed up something that they had to come back to fix it! When I call the number the lady simply says I am sorry. The 3 hours window they give you, they show up ********************************************************** damaged! Then you have to call and reschedule a correct piece! So annoying and honestly dont know how they stay in business.Not worth it at ... read more
Have $400 in gift cards from 2 years ago they are trying to tell me expired. Legally gift cards can't expire but no one can answer my question and keep telling me I need to go into a store... So I need to drive over an hour to try and figure out why I have faulty gift cards that they are (illegally) saying expire, even though the terms and services on the back of the card explicitly state they do not expire.
Business response:
Thank you for bringing your concerns to our attention, we apologize for the overall unpleasant experience. Our Living Spaces gift cards do not expire; however, our Promo cards has an expiration date written on them. Please email us with the card information at ****************************************************************.
Have $400 in gift cards from 2 years ago they are trying to tell me expired. Legally gift cards can't expire but no one can answer my question and keep telling me I need to go into a store... So I need to drive over an hour to try and figure out why I have faulty gift cards that they are (illegally) saying expire, even though the terms and services on the back of the card explicitly state they do not expire.
Business response:
Thank you for bringing your concerns to our attention, we apologize for the overall unpleasant experience. Our Living Spaces gift cards do not expire; however, our Promo cards has an expiration date written on them. Please email us with the card information at ****************************************************************.
Frequently asked questions about Living Spaces
How is Living Spaces rated?
Living Spaces has a 4 star rating with 4,295 reviews.
When is Living Spaces open?
Living Spaces is closed now. It will open at 10:00 a.m.
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