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Living Spaces
- Retail
- Glendale, AZ
About this business
Discover Living Spaces with stylish, affordable furniture and home décor. Find sofas, bedroom sets, dining tables, mattresses, and more. Shop modern, classic, and contemporary designs for every home.
Location details
6767 W Bell Rd, Glendale, AZ, 85308, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
I purchased a sideboard through living spaces. I was originally given an estimate delivery window of about 3 weeks for an in stock item. When I noticed the item still had not shipped at the end of the estimated arrival time, I inquired about my delivery and I was told it's only an estimate and it could be another 3 weeks. After waiting almost two months for my item, my item arrived. The day of scheduled delivery I was given a delivery window of 4-8pm. I was advised that I would get a 30 min alert via text before arrival, and... read more
Business response:
Thank you for bringing your concerns to our attention, and we apologize for the damaged item. In the event an item arrives damaged or defective, Living Spaces will offer the guest an exchange as long as we have available inventory, a reselection, a discount to keep the item as -is depending on the severity of the damage/defect or a return for a full refund. Discounts are applied on a case by case basis, Unfortunately, we are not able to issue any discounts at this time.
After 10 months, we bought and had to return a total of 5 couches, 2 beds and we finally settled with couch that was pieced together even though each piece varied from hard to soft cushions. Many times took off work to receive delivery but no shows for delivery or broke or 2 seperate tones of color. They put bunk beds together after finally getting all missing parts but they split side boards, had to drill holes, stripped hardware and could not put bed together. They had the Gaul to say they would only refund my money for fr... read more
Business response:
Thank you for bringing your concerns to our attention, we apologize for the overall unpleasant experience and will be sure to share this feedback with upper management. At this time, Living Spaces doesn't accept returns on mattresses that aren't apart of a qualifying sleep trial, box springs, pillows, comforter sets, or other bedding products. These details are displayed on our website for review at the consumers convenience.
I am extremely dissatisfied with the quality and service I have received from Living Spaces. I ordered a custom sofa/sectional. On May 30, 2022 it was delivered. After the delivery persons left, we unwrapped the sofa and as soon as we sat on it heard a very loud squeak every time we sat on it. I contacted Customer Service according to my sales receipt and extended warranty. I was told I needed to file a claim online to which I was unable to upload a video to show the problem. After many emails, I was told I had to schedule a... read more
Business response:
Thank you for bringing your concerns to our attention, and we apologize for the overall unpleasant experience. In the event a technician is sent to perform an in home inspection they will come out with the intent to repair the item, however, if the item cannot be repaired on site the tech will report their findings and recommendations to our warranty department. If the item is repairable on site, it will be repaired up to manufactures standards. Please email your sales order number to ***************@livingspaces.com and we ... read more
I would provide 0 stars if possible. Ordered on July 1st, 2022 online for inside dropoff of an item (one box). Order cleared my bank the next day but NO communication from Living Spaces. Called on July 6, 2022 and spoke with Thomas who located the order and then sent the order email to me. I reviewed the order and it now states "estimated" order and that I must call them to schedule delivery. Keep in mind - I just got off the phone with them less than 5 min ago. Called again and spoke with Gabby who said they could deliver n... read more
Business response:
Thank you for bringing your concerns to our attention, we apologize for any inconvenience this has caused. So that we can better assist, please email your sales order number in question to ***********@livingspaces.com.
Got a couch 5 weeks ago Watched the delivery person rip the couch then they tried to deny it Finally got a hold of living spaces 2 days later What a joke of a company Never will I buy anything from them Still waiting on a replacement couch So unprofessional Do not buy from them
Business response:
Thank you for bringing your concerns to our attention, we apologize for the overall unpleasant experience. So that we can better assist please email your sales order number along with photos of the overall couch and a separate photo of the defective area to ***********@livingspaces.com, once the photos are reviewed we will follow up with you providing the next step.
Customer service is the WORST, tried to Return item, never could get anyone to help. Pflugerville Manager never even responded to my emails or messages.. Stay away from this store... we are stuck with an unwanted item
Business response:
Thank you for bringing your concerns to our attention, we apologize for the overall unpleasant experience. So that we can better assist, please email your sales order number to socialmedia@livingspaces.com.
My wife and I purchased a loveseat from Living Spaces. A company called OST delivered the sofa to our house to place it in the proper location. They charged me for what they called "white glove" delivery. A carpet was laid down for the sofa placement in our house. When the installers arrived with the sofa, they brought it in the house and set down off the carpet. When we asked them to put it on the carpet, they just pushed it instead of lifting it and scratched our hardwood floors. When we showed them the scratch, one of the... read more
Business response:
Thank you for bringing your concerns to our attention, we apologize for the denied property damage claim. So that we can better assist please email your sales order number to socialmedia@livingspaces.com along with before and after photos of the floor, once the photos are reviewed we will follow up with you providing the next step.
Delivery 3 weeks after window. No explanation or answers for the delay. Arrived badly damaged. Poor quality, especially for the price paid. Won't pick up for the return for another two weeks. Should NOT be in business.
Business response:
Thank you for bringing this to our attention we sincerely apologize for the overall unpleasant experience and will be sure to share this feedback with management.
Buyers beware as this company is very unprofessional and not worth the hassle. The delivery company XPO is rude and told me they are not going upstairs to pick up the furniture they delivered there. After being unable to contact their superior they removed the furniture from my home. The customer service agents at Living Spaces are not knowledgeable and they read from a script when communicating not fully addressing your questions. When you ask to escalate the call you are told the managers are unavailable and will return yo... read more
Business response:
Hello Jan, Thank you for bringing this to our attention we apologize for the unpleasant experience please email ***********@livingspaces.com your order information so we may better assist you.
Frequently asked questions about Living Spaces
How is Living Spaces rated?
Living Spaces has a 3.9 star rating with 4,168 reviews.
When is Living Spaces open?
Living Spaces is closed now. It will open at 10:00 a.m.
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