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Living Spaces
- Retail
- Glendale, AZ
About this business
Location details
6767 W Bell Rd, Glendale, AZ, 85308, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
There is a scam that is happening with living spaces. They had us pay for items that we never ordered and we could not return or refund. When we asked to cancel our other items they said there would be a $600 cancellation fee.
If I could give negative stars, I would!! I spent thousands of dollars with them in February. Most of my furniture was delivered with no problems. I had a special order that was delivered in March. I check my synchorny account and they charged me again for the same items I bought in February. The charge happened on the same day that my special order was delivered in March. I have called multiple times over the last month!! I asked can you not look in your system and see that I purchased those items in February and was charge... read more
Business response:
We appreciate you bringing your concerns to our attention and apologize for any inconvenience this may have caused. So that we can better assist you, please provide the sales order number for the account in question.
If I could give negative stars, I would!! I spent thousands of dollars with them in February. Most of my furniture was delivered with no problems. I had a special order that was delivered in March. I check my synchorny account and they charged me again for the same items I bought in February. The charge happened on the same day that my special order was delivered in March. I have called multiple times over the last month!! I asked can you not look in your system and see that I purchased those items in February and was charge... read more
Business response:
We appreciate you bringing your concerns to our attention and apologize for any inconvenience this may have caused. So that we can better assist you, please provide the sales order number for the account in question.
If I could give zero stars I would!!! This is by far the worst experience I've ever had as a customer. I purchased a bed over 2 months ago. I was expecting a 3-4 week delay on the delivery as that is what they told me when I purchased it but when I realized I was on my 4th week of wait I called to ask where my bed was. For any of you have used them before, their call center number gives you agents from out of the country. You have to explain your situation every single time you call and they never can escalate to a manager. ... read more
Business response:
We appreciate you bringing your concerns to our attention and apologize for any inconvenience caused. Dropship items are transported by **** It seems the customer may have received incorrect information during the purchase, as *** drivers do not offer furniture assembly services. After review of the account, we show a rescue team from Living Spaces was sent to assemble the furniture as an exception was granted by the store manager. As per our delivery system, the bed is now completely assembled at no additional cost. We will... read more
If I could give zero stars I would!!! This is by far the worst experience I've ever had as a customer. I purchased a bed over 2 months ago. I was expecting a 3-4 week delay on the delivery as that is what they told me when I purchased it but when I realized I was on my 4th week of wait I called to ask where my bed was. For any of you have used them before, their call center number gives you agents from out of the country. You have to explain your situation every single time you call and they never can escalate to a manager. ... read more
Business response:
We appreciate you bringing your concerns to our attention and apologize for any inconvenience caused. Dropship items are transported by **** It seems the customer may have received incorrect information during the purchase, as *** drivers do not offer furniture assembly services. After review of the account, we show a rescue team from Living Spaces was sent to assemble the furniture as an exception was granted by the store manager. As per our delivery system, the bed is now completely assembled at no additional cost. We will... read more
If I could give this place zero stars I would!! Our bed broke after 2 months of use took 6 weeks to get them to deliver the replacement parts which they charged me $150 dollars for and it was the wrong part!! No I am waiting for a delivery AGAIN that was supposed to come **** window that now won't be here until 4:45! Every time I call there aren't any managers "available". No idea what kind of business they are running but I will never ever ever buy anything from this company again. Cheaply made horrible customer service!!
Business response:
We appreciate you bringing your concerns to our attention and apologize for the overall unpleasant experience. Upon reviewing the account, it appears a supervisor left a message for you on April 24, 2023. If the matter remains unresolved, please give us a call at ************** to discuss further.
If I could give this place zero stars I would!! Our bed broke after 2 months of use took 6 weeks to get them to deliver the replacement parts which they charged me $150 dollars for and it was the wrong part!! No I am waiting for a delivery AGAIN that was supposed to come **** window that now won't be here until 4:45! Every time I call there aren't any managers "available". No idea what kind of business they are running but I will never ever ever buy anything from this company again. Cheaply made horrible customer service!!
Business response:
We appreciate you bringing your concerns to our attention and apologize for the overall unpleasant experience. Upon reviewing the account, it appears a supervisor left a message for you on April 24, 2023. If the matter remains unresolved, please give us a call at ************** to discuss further.
Horrible customer service. Had to purchase a complete new house worth of furniture after a divorce. Spent over 15k and purchased an extended warranty. When an item was damaged I placed an order for warranty work. The order was approved for replacement however when I tried to get it replaced the store living spaces say they did not receive approval from the warranty department. The left hand not talking to the right. Meanwhile my child is on the floor for two weeks because the two companies do not communicate with each other.... read more
Business response:
Thank you for bringing your concerns to our attention. We would like to apologize for the extended duration taken to resolve your issue. Upon review of the account, it has been identified that Carefree has issued a replacement order for the incorrect items. Additionally, the bed collection is no longer in production. We have already notified Carefree, and we are currently awaiting their steps. We strongly recommend that the guest contact Carefree for further updates on their claim, as all necessary approvals are handled by t... read more
This is an unbelievably terrible company. My story: I purchased a bedroom set for my 5-year-old daughter. They delivered the desk and dresser, but the bed was completely wrong (they basically brought two headboards with them and were trying to figure out how they went together lol). They said the correct bed parts were "out of stock" and that I would have to wait 4-6 weeks. Then the said, "oh, no, we actually aren't making that bed anymore." Um, what? When I purchased these items, didn't I essentially enter into a contract w... read more
Business response:
We appreciate you bringing your concerns to our attention, and we apologize for any inconvenience caused. At Living Spaces, we place orders and arrange deliveries based on our furniture production schedules and inventory availability. Unfortunately, we cannot control how long a collection will be produced, which resulted in an incomplete bed delivery. The guest was given the option to choose a different collection or cancel the order for a refund. The guest chose a different collection at a higher cost, due to the issues wit... read more
Frequently asked questions about Living Spaces
How is Living Spaces rated?
Living Spaces has a 4 star rating with 4,295 reviews.
When is Living Spaces open?
Living Spaces is open now. It will close at 9:00 p.m.
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