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Living Spaces
- Retail
- Glendale, AZ
About this business
Location details
6767 W Bell Rd, Glendale, AZ, 85308, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
This is an unbelievably terrible company. My story: I purchased a bedroom set for my 5-year-old daughter. They delivered the desk and dresser, but the bed was completely wrong (they basically brought two headboards with them and were trying to figure out how they went together lol). They said the correct bed parts were "out of stock" and that I would have to wait 4-6 weeks. Then the said, "oh, no, we actually aren't making that bed anymore." Um, what? When I purchased these items, didn't I essentially enter into a contract w... read more
Business response:
We appreciate you bringing your concerns to our attention, and we apologize for any inconvenience caused. At Living Spaces, we place orders and arrange deliveries based on our furniture production schedules and inventory availability. Unfortunately, we cannot control how long a collection will be produced, which resulted in an incomplete bed delivery. The guest was given the option to choose a different collection or cancel the order for a refund. The guest chose a different collection at a higher cost, due to the issues wit... read more
Hands down, LS is one of the worst experiences I've had with a company. I ordered a beautiful, custom color sofa which was delivered with damage in November 2022. I called to report the damage, but warranty didn't come out until February 2023 to inspect it (I had to take a day off of work). I was granted a new sofa, but LS no longer carried the one I want, so I was told I could order something else of the same price. I chose a different sofa in the same custom color. It arrived in the beginning of March in the wrong color. I... read more
Hands down, LS is one of the worst experiences I've had with a company. I ordered a beautiful, custom color sofa which was delivered with damage in November 2022. I called to report the damage, but warranty didn't come out until February 2023 to inspect it (I had to take a day off of work). I was granted a new sofa, but LS no longer carried the one I want, so I was told I could order something else of the same price. I chose a different sofa in the same custom color. It arrived in the beginning of March in the wrong color. I... read more
Terrible customer service, they were quick to take my money but my delivery is still no where to be found when it was supposed to be delivered the end of March. Latest info is they opened a ticket to search the warehouse for my item-a 60in dining table that costed $1000. No one gives you real answers to questions or a timeline to expect responses. DO NOT BUY FROM THEM!!
Business response:
We appreciate that you have raised your concerns with us, and we are sorry for the delay in your order. We have escalated this matter to our ********************* and requested that they contact you to further discuss.
Terrible customer service, they were quick to take my money but my delivery is still no where to be found when it was supposed to be delivered the end of March. Latest info is they opened a ticket to search the warehouse for my item-a 60in dining table that costed $1000. No one gives you real answers to questions or a timeline to expect responses. DO NOT BUY FROM THEM!!
Business response:
We appreciate that you have raised your concerns with us, and we are sorry for the delay in your order. We have escalated this matter to our ********************* and requested that they contact you to further discuss.
Living Spaces in *******, ******* is the store I'm working with but La Mirada is the problem!Store is great and people working there are great. The credit department couldn't be more unhelpful and you CANNOT call the store. They force you to talk to synchrony who is garbage. My account has been closed for over a year and twice they have randomly charge my account (once for $9 and once for $21). When you call they say its fraud and when you go into the store they apologize for their credit department and explained the $9 was ... read more
Business response:
We appreciate that you raised your concerns with us, and we are sorry for any confusion caused by the charges. Based on our accounting team findings, there is no record of a $9.00 charge. Nevertheless, a delivery fee adjustment was made for the 2021 order, which resulted in a reimbursement of $21.55. Please note that this was a refund and not a charge, and the amount was sent to the guest via check by our accounting team.
Living Spaces in *******, ******* is the store I'm working with but La Mirada is the problem!Store is great and people working there are great. The credit department couldn't be more unhelpful and you CANNOT call the store. They force you to talk to synchrony who is garbage. My account has been closed for over a year and twice they have randomly charge my account (once for $9 and once for $21). When you call they say its fraud and when you go into the store they apologize for their credit department and explained the $9 was ... read more
Business response:
We appreciate that you raised your concerns with us, and we are sorry for any confusion caused by the charges. Based on our accounting team findings, there is no record of a $9.00 charge. Nevertheless, a delivery fee adjustment was made for the 2021 order, which resulted in a reimbursement of $21.55. Please note that this was a refund and not a charge, and the amount was sent to the guest via check by our accounting team.
I rate this company less than 1 star. I ordered a sleeper sofa on March 15th, have received no updates and when I tried following the links to track my order I received a message stating "PAGE NOT FOUND - You found our Purple Cow". They actually withdrew the $1.094 out of my account on the very day of purchase. Normally the company will not withdraw the funds until date item leaves the warehouse for shipment. I phoned them again today only to be told that the item I puchased is scheduled for shipment on January ****. I made ... read more
Business response:
Thank you for bringing your concerns to our attention, we apologize for the delay in receiving your order. After review of the account, it appears the ***************** Sleeper is on a severe backorder, we have reached out to upper management for a more accurate eta and will advise once we are given a response.
I rate this company less than 1 star. I ordered a sleeper sofa on March 15th, have received no updates and when I tried following the links to track my order I received a message stating "PAGE NOT FOUND - You found our Purple Cow". They actually withdrew the $1.094 out of my account on the very day of purchase. Normally the company will not withdraw the funds until date item leaves the warehouse for shipment. I phoned them again today only to be told that the item I puchased is scheduled for shipment on January ****. I made ... read more
Business response:
Thank you for bringing your concerns to our attention, we apologize for the delay in receiving your order. After review of the account, it appears the ***************** Sleeper is on a severe backorder, we have reached out to upper management for a more accurate eta and will advise once we are given a response.
Frequently asked questions about Living Spaces
How is Living Spaces rated?
Living Spaces has a 4 star rating with 4,295 reviews.
When is Living Spaces open?
Living Spaces is closed now. It will open at 10:00 a.m.
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