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Living Spaces
- Retail
- Glendale, AZ
About this business
Location details
6767 W Bell Rd, Glendale, AZ, 85308, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
Just read the reviews.... and Trust the reviews. Don't order from this company. The reviews of 1 star are from patient good customers like me, who didn't see this situation until after a purchase... Of course, I wouldn't have bought if I knew that they were aware of how they do business, but don't do anything different. They don't stand by their purchase to get to your door in a timely manner. Ordered 2 months ago, told delivery window started a month ago Sun, May 29 - Tue, Jun 07 Today's review is June 28th and their r... read more
Business response:
Hello, Thank you for getting in touch, we apologize for the unpleasant experience. Please email a description of what took place to ***********@livingspaces.com.
If I could give zero I would. They delivered a table that was completely damaged. I called yesterday and the guy offered me $25 to keep it. I said no. He stopped responding to the chat and logged off! I called this morning and the guy said he will give me $15 to keep it! WTH?! If I said no to $25 why would i say yes to less? I tell him this and he says... ok I will give you $25. At this point i ask for a supervisor to which he argued with me that he has to follow his procedure and I cannot until I tell him why. Eventually I ... read more
Business response:
thank you for bringing your concerns to our attention, we apologize for the inconvenience this has caused. After review of the account you were refunded your $25.00 in restocking fees. The refund was processed on 6/28/2022. Please allow 5-7 business days for you to see the remainder of your refund back to your PayPal account. An email of this transaction has been sent to the email address on file. Kind Regards,
This have to be the worst experience I've ever had buying furniture. I had a customizable sectional and it was supposed to be shipped within 4 to 6 weeks. It got here within the fifth week but they messed up the order and gave me two different colored pieces of furniture. They could not find the correct piece for over a week, I called and no one gave me any updates on where my furniture was. After a week of waiting to hear something back I finally just had to cancel the order. Of course after I canceled the order they someho... read more
Business response:
Hello, Thank you for contacting us, we apologize for the inconvenience. Upon review of the account the guest missing part of sectional was delivered on 6/18/2022 between 6pm-12am. Guest has received final product. We apologize for the delay and will forward this information over to our upper management team. Kind Regards,
Living spaces is the worst. Garbage company. I bought an L couch and a recliner. The sales team at the store sold me a black recliner. The picture on the sales floor was of a black recliner so it isn't their fault that they sold me a black chair. The chair that came was dark blue and had a creaking sound. I called customer service immediately and went through the process of uploading pictures of the chair and the rep said he would call me back in 24-48 hours. Many days pass ** I followed up with another sales rep who was act... read more
Business response:
Thank you for bringing this to our attention we sincerely apologize for the overall unpleasant experience and will be sure to share this feedback with management.
On 28.05.2022, furniture was purchased and a delivery service was purchased. 6/1/2022 My order was delivered to me. The movers who delivered the order damaged the chandelier, which costs $800, and damaged the stairs. They secretly took out the damaged parts, fraudulently forced my Wife to sign the delivery documents without explaining anything, and of course did not say anything about the fact that they damaged the house. After my appeal and filing a complaint, they refused to pay me my complaint, refused to pay the damage t... read more
Ordered this couch april 13. Delivery was changed 2 times. 2nd time, it was out for delivery May 27th and then they called that day within the scheduled window time, and said they weren't able to deliver the item. The reason was "unknown". They told me I had to wait another week to have it delivered. They ended up calling me before the scheduled delivery day and informed me that the couch was "soiled" and unable to deliver it. How could it be soiled all of sudden? It must have been soiled a week prior when you couldn't deliv... read more
I placed an online order for furniture with living spaces on April 20th. My Order Number is SO XX XXX XXXX. The delivery of this order was scheduled on Saturday, May 28 in the evening time with a 3 hour window. That window kept getting extended and we had to finally cancel it for the day because we could not wait any longer. Then delivery was scheduled for Sunday, June 5th in the morning with a 3 hour assigned delivery window. As I was tracking the delivery that morning, I realized that it was suddenly cancelled without any ... read more
Business response:
Hello, Thank you for reaching out. We apologize for the inconvenience. After review of the account an 5% discount was applied to your order on 6/13/2022 in the amount of $119. 35. Please allow 5-7 business days for you to see the refund reflect back in your account. Please let us know if there is anything else we can assist you with. Kind Regards,
We purchased a sectional reclining sofa set during the pandemic. We purchased the care free extended warranty plan to cover after one year original warranty expires. The manual recliner loop in between the cushions no longer works. It has normal use. No one from the primary customer care number can provide any directions other than pictures of how to put the sectional together. It does NOT provide any information how to fix the issue that presents itself. We would love to try to fix it ourselves but have no directions. We su... read more
I ordered a bed which was to be delivered from 2:30 to 6:30 today. At 6:45 I called the delivery service and was told he returned to the facility. I got no call alerting me to this and sat home for 4 hours waiting for this shipment by XPO. When I asked her why she cant call the driver to see what the deal was she hung up on me. I am not making this up. I then called Living Spaces and got someone out of Panama City and started to feel like I had been totally scammed. He said he was starting a ticket and that I would have to w... read more
Business response:
Thank you for bringing your concerns to our attention, we apologize for the inconvenience this has caused. After review of the account we are showing that your items were delivered on 6/10/2022. Please let us know if you have any further questions, concerns and or issues. We look forward to assisting you. Kind Regards,
Frequently asked questions about Living Spaces
How is Living Spaces rated?
Living Spaces has a 3.9 star rating with 4,097 reviews.
When is Living Spaces open?
Living Spaces is open now. It will close at 9:00 p.m.
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