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Living Spaces

3.9

About this business

Location details

6767 W Bell Rd, Glendale, AZ, 85308, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 9:00 p.m.
3.94,099 reviews
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Beverly R R's profile image
Beverly R R 
3 years ago

We bought a loveseat and we're so pleased! Our sales rep Art was so very helpful And made arrangements for us to receive in the following week He was caring and respectful I would shop there again Beverly and Ralph ****** 

Business response:

Thank you for taking the time out to leave a review. 

Brad R.'s profile image
Brad R. 
3 years ago

My wife and I purchased two (2) nightstands and a dresser to the tune of nearly $1,900. We received the nightstands and one was damaged beyond repair. I contacted the company and was told the item is out of stock and never to return. I checked under a California zip code on their website and found multiple in stock. I questioned the manager who contacted me about the return. I was told they will not transfer items from one warehouse to another warehouse. To me that seems counterproductive in a customer focused environment. T... read more

Nikki H's profile image
Nikki H 
3 years ago

Wow. I do a whole lot of online shopping and never have I had such a terrible experience. I ordered a toy chest on March 23rd, and scheduled a pickup of the item for March 27th in Rancho Cucamonga. The chest was indicated to be in stock, and the only instructions received for pickup was to not pickup prior to the scheduled date and time parameters of 12pm - 8pm. Other than the order confirmation and the 10+ marketing emails I received from LS in those 4 days, there was no additional correspondence. My husband and I arrived t... read more

Business response:

Thank you for bringing this to our attention we sincerely apologize for the overall unpleasant experience and will be sure to share this feedback with management. 

Marion F's profile image
Marion F 
3 years ago

The worst furniture ever. It's just my husband and I and we purchased a reclining sofa and it's 5 months old and the left side has a huge gap and there service department was here and made the gap larger and said nothing was wrong. I have to put a blanket on the top to cover it. The cushion makes a popping sound and again he said nothing was wrong. When you call the store they tell you to file a claim online. No customer support and we literally wasted a lot of money on a poorly made sofa. I am saddened that their company do... read more

Business response:

Thank you for bringing your concerns to our attention and we apologize for the inconvenience this has caused. So that we can better assist, please email a brief description of what took place to ***********@livingspaces.com and a team member will follow up with you. 

Kathie D's profile image
Kathie D 
3 years ago

BUYER BEWARE FREE SHIPPING MISREPRESENTATIONS Their customer service reps are scripted and not helpful. They state their return shipping policy is "plainly" stated on receipt. Why isn't it plainly stated prior to purchase? All that is visible is "Free Shipping". Plainly stated on sales receipt on an iPad is SEVEN screens down. I never would have purchased chair that was not comfortable for me had I seen this policy first. BE AWARE you are not dealing with ******* ******* ****** or other reputable online stores who sta... read more

Business response:

Hello Kathie, Thank you for bringing this to our attention, we apologize for the unpleasant experience and will be sure to share this feedback with management. 

Kathy T's profile image
Kathy T 
3 years ago

Our experience here has been terrible! Within months of purchasing our recliners, they look worn out and an arm was torn. They will not replace. Our two guest chairs had the foundations loose and my husband had to tighten those. Under our new bed, we found a box of unopened screws??? We don't even know if our bed will last!! No help from Living Spaces. We are so disappointed as we spent over $11,000 at that store. This business is horrible. I would not recommend this place to anyone. 

Business response:

Thank you for bringing your concerns to our attention and we apologize for the inconvenience this has caused. So that we can better assist, please email a brief description of what took place to ***********@livingspaces.com and a team member will follow up with you. 

Robert C's profile image
Robert C 
3 years ago

We went to the Living Spaces in Fort Worth, Texas. After so many times watching their commercials, we finally decided to go to the store. We were greeted by Madeline who was amazing and understanding with us. After two months of searching for a good sofa, we decided to purchase the Zero Gravity Grey 159" 6 Piece Sectional With Power Headrest & Lumbar in the color brown. Beautiful color, the delivery was made on Tuesday, March 15, 2022. Today's date is Friday, March 18th. Out of all the pieces, the wedge coming out of the tru... read more

Business response:

Thank you for bringing your concerns to our attention and we apologize for the inconvenience this has caused. So that we can better assist, please email a brief description of what took place to ***********@livingspaces.com and a team member will follow up with you. 

Alana W's profile image
Alana W 
3 years ago

Absolutely AWFUL company to deal with. Do yourself a favor and DON'T order anything from there. There is no way this business will survive. They attempted to deliver a BROKEN and STAINED COUCH and then told me they couldn't refund the $200+ delivery..... rude, awful company. 

Business response:

Thank you for bringing your concerns to our attention and we apologize for the inconvenience this has caused. So that we can better assist, please email a brief description of what took place to ***********@livingspaces.com and a team member will follow up with you. 

Dhiloni S.'s profile image
Dhiloni S. 
3 years ago

I WONT EVEN GIVE 1 STAR but it does not allow me to move forward .... I had purchased the 2 nightstands and that got delivered on Feb 10th; when I purchased the item they did not tell me I have 7 days to review and return etc; as standard practice, I thought I have 30 days. After I received the order I had to get to Austin for work, and hence I did not open the item. I got back on Feb 26th and opened the box only to realize the nightstands were discolored and hence called the customer service to ask for a refund, they me... read more

Business response:

Hello, Thank you for bringing this to our attention we apologize for the unpleasant experience please email ***********@livingspaces.com your order information so we may better assist you 

Frequently asked questions about Living Spaces

How is Living Spaces rated?

Living Spaces has a 3.9 star rating with 4,099 reviews. 

When is Living Spaces open?

Living Spaces is closed now. It will open tomorrow at 10:00 a.m. 

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