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Living Spaces
- Retail
- Glendale, AZ
About this business
Discover Living Spaces with stylish, affordable furniture and home décor. Find sofas, bedroom sets, dining tables, mattresses, and more. Shop modern, classic, and contemporary designs for every home.
Location details
6767 W Bell Rd, Glendale, AZ, 85308, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
Went into the store in Pflugerville, TX in May and spent a couple hours looking at couches and revive, adjustable bed line. After testing several pieces, and talking at length to sales rep, we ordered a sofa and a king size adjustable bed. With mattress cover, sheets, warranty, delivery fee spent over $6K. Received email with order list a couple weeks later. Noticed the wrong couch was on order (we did not order sleeper sofa). Called customer service and lady helped and wrote up a new order, and gave a very small refund in... read more
Business response:
Hello, Thank you for bringing your concerns to our attention and we apologize for the inconvenience this has caused. After review of the account it appears an exchange was scheduled for 6/20/2022 between 8am-3pm for new mattress. Please let us know if you need an further assistance. Kind Regards,
I ordered a dining room set online, which was delivered without issue. The chairs were a little scratched up, but nothing major, so I was just going to let it go until I found a chunk of wood missing from the table before I even pulled it out of the box. When I contacted customer support, they told me that my only recourse was to file a warranty claim, as the 7-day return/exchange period which apparently dictates whether they will address sending out damaged products, had expired. To be fair, I contacted them towards the end... read more
I ordered a coffee table from Living Spaces and they said it would be delivered between 5/16/XXXX-X/20/2022. It was not delivered or have I heard anything about it yet. I HAVE CALLED 4 TIMES since 5/20/2022 AND BEEN TOLD SOMEONE WOULD CALL ME BACK IN 24-48 HOURS AND HAVE NOT HEARD ANYTHING AT ALL. AND TO MAKE IT WORSE THEY TOOK THE MONEY ($850,00) OUT OF MY ACCOUNT! THEY STOLE MY MONEY AND HAVE NOT DELIVERED THE PRODUCT!!! I HAVE ASKED TO TALK TO A MANAGER/SUP BUT OF COURSE THEY ARE NOT AVAILABLE!!! I AM FURIOUS!!!!!
Business response:
Hello, Thank you for bringing this to our attention we apologize for the unpleasant experience please email ***********@livingspaces.com your order information so we may better assist you.
We bought a mattress, pillows, bed frame and adjustable base here and was told we could return the bed frame and adjustable base within 7 days. It's only been a couple days and we did not like the base and wanted to return. Now they are saying they cannot accept it and said the employee who explained the return policy in store no longer works there and they can't do anything about it.
We purchased a recliner chair at Living Spaces in Menifee in Feb. 2020. We also purchased a 5 year warrantee. After a few months it would not stay in the recliner position. Because of the Covid shutdown I could not get an answer to numerous phone calls. No one would have been allowed into my home to check the chair anyway as we live in a Senior Community here in Hemet.. When things opened up, this year, we went to the store and they were helpful in getting us to the Warrantee company. They denied our claim and said we were s... read more
Business response:
Thank you for bringing this to our attention we apologize for the unpleasant experience please email ***********@livingspaces.com your order information so we may better assist you.
Living Spaces has by far the worst customer service I have ever experienced. It's a shame because they have great products at affordable prices. The employees in the store lack a friendly, customer-facing, supportive approach. I resorted to ordering a product online, and it was delivered with a defect. We were on vacation though when it was delivered so it was past their 7-day return policy. After speaking to 4 separate people, a manager suggested that we start a warranty claim. He said it would be 3-5 business days after th... read more
Business response:
Thank you for bringing this to our attention, we apologize for the unpleasant experience and will be sure to share this feedback with our executive team.
This Store Living Spaces does NOT have customer service phone number and they hired a BAD logistics company (XPO) to deliver their orders. I'm having a BIG hard time with XPO and seems like there is no way to someone help me. And the fault is Living Spaces because they hired a bad company to deliver the orders. I'm waiting for my delivery since April 3rd. The window for the delivery was May 2nd to May 11th which did not happen. I'm very upset and frustrated with my purchase! I'm about to give up and ask the full refund to bu... read more
Terrible experience!!! XPO ignored me 4 times and I have all texts and emails. Now, I have to wait 3 more days to schedule another day for them delivery my order.
Been waiting on part on love seat since March 29th 2022 . If they can't provide a switch, then I want refund on Love seat.
Business response:
Hello Joseph, Thank you for bringing this to our attention we apologize for the unpleasant experience you have had with your replacement parts order. As soon as the vendor has shipped the part order you will receive a confirmation email with the tracking information. Please feel free to reach out if you have any additional questions or concerns. Thank you.
Frequently asked questions about Living Spaces
How is Living Spaces rated?
Living Spaces has a 3.9 star rating with 4,168 reviews.
When is Living Spaces open?
Living Spaces is closed now. It will open at 10:00 a.m.
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