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Living Spaces
- Retail
- Glendale, AZ
About this business
Location details
6767 W Bell Rd, Glendale, AZ, 85308, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
My boyfriend and I had a wonderful experience attending the store. We had a very lovely associate help us to find our new couch, I believe her name is ********* but I'm honestly not sure. We were promised by several associates that our couch would be delivered Saturday GUARANTEED, as well as the couch to be brought up our stairs "No problem." Morning of, we find out our delivery was cancelled. When calling customer service, they blatantly told ** "Your delivery has been cancelled, we don't know why and we can't help you." He... read more
My boyfriend and I had a wonderful experience attending the store. We had a very lovely associate help us to find our new couch, I believe her name is ********* but I'm honestly not sure. We were promised by several associates that our couch would be delivered Saturday GUARANTEED, as well as the couch to be brought up our stairs "No problem." Morning of, we find out our delivery was cancelled. When calling customer service, they blatantly told ** "Your delivery has been cancelled, we don't know why and we can't help you." He... read more
We ordered a canopy bed frame from the Living Spaces store in *******, **. Like I said it was not the entire bed mind you, just the frame. I can say that our experience in the store was great. Our nightmare starts with the delivery of. We received our first delivery attempt on 4/26/23. Now, either two of the many parts required to assemble this bedframe were already broken or the installers caused the damage. Though the damage was minor and mainly aesthetic, this really isnt what wed paid for. They called into either their f... read more
Business response:
We appreciate you bringing your concerns to our attention and apologize for the overall unpleasant experience. So that we may better assist you, please provide your sales order number and the telephone number associated with the account in question.
We ordered a canopy bed frame from the Living Spaces store in *******, **. Like I said it was not the entire bed mind you, just the frame. I can say that our experience in the store was great. Our nightmare starts with the delivery of. We received our first delivery attempt on 4/26/23. Now, either two of the many parts required to assemble this bedframe were already broken or the installers caused the damage. Though the damage was minor and mainly aesthetic, this really isnt what wed paid for. They called into either their f... read more
Business response:
We appreciate you bringing your concerns to our attention and apologize for the overall unpleasant experience. So that we may better assist you, please provide your sales order number and the telephone number associated with the account in question.
On Sunday night my husband and I purchased a special order sofa. I was the last customer to leave the store. When the order was processed it was 8:40ish at night time. I was not satisfied with my order so I called Monday morning at 7:49 AM. I spoke to their customer service rep and manager explaining the situation. I was at the store less than 12 hours and that I had a change of heart if I was able to swap out the couch for something different. The **************** manager **** gave me my options and said the store manager a... read more
Business response:
We appreciate you bringing your concerns to our attention and apologize for the overall unpleasant experience. So that we may better assist, please provide the sales order number and or telephone number associated with the account in question.
The shipping company really needs to change their shipping company. First it was 2 weeks late even scheduling my delivery. Then they changed the date and moved it out another two weeks. Then when I finally scheduled a date, I had a last-minute conflict (since their delivery window was so big) and I asked them to wave the delivery signature and switch to Outdoor Drop off. Nope. Nope and nope. I checked back on my email instructions to find this: If no authorized adult is present during your scheduled delivery window, your del... read more
Business response:
We appreciate you bringing your concerns to our attention and apologize for any inconvenience caused. The outdoor delivery option is exclusive to local orders. As this is a nationwide order, an indoor drop off delivery is the only delivery option available for your area. We show the order was delivered on 5/9/2023. We will share this feedback with upper management.
On Sunday night my husband and I purchased a special order sofa. I was the last customer to leave the store. When the order was processed it was 8:40ish at night time. I was not satisfied with my order so I called Monday morning at 7:49 AM. I spoke to their customer service rep and manager explaining the situation. I was at the store less than 12 hours and that I had a change of heart if I was able to swap out the couch for something different. The **************** manager **** gave me my options and said the store manager a... read more
Business response:
We appreciate you bringing your concerns to our attention and apologize for the overall unpleasant experience. So that we may better assist, please provide the sales order number and or telephone number associated with the account in question.
The shipping company really needs to change their shipping company. First it was 2 weeks late even scheduling my delivery. Then they changed the date and moved it out another two weeks. Then when I finally scheduled a date, I had a last-minute conflict (since their delivery window was so big) and I asked them to wave the delivery signature and switch to Outdoor Drop off. Nope. Nope and nope. I checked back on my email instructions to find this: If no authorized adult is present during your scheduled delivery window, your del... read more
Business response:
We appreciate you bringing your concerns to our attention and apologize for any inconvenience caused. The outdoor delivery option is exclusive to local orders. As this is a nationwide order, an indoor drop off delivery is the only delivery option available for your area. We show the order was delivered on 5/9/2023. We will share this feedback with upper management.
There is a scam that is happening with living spaces. They had us pay for items that we never ordered and we could not return or refund. When we asked to cancel our other items they said there would be a $600 cancellation fee.
Frequently asked questions about Living Spaces
How is Living Spaces rated?
Living Spaces has a 4 star rating with 4,295 reviews.
When is Living Spaces open?
Living Spaces is closed now. It will open at 10:00 a.m.
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