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Living Spaces
- Retail
- Glendale, AZ
About this business
Location details
6767 W Bell Rd, Glendale, AZ, 85308, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
On November 15, 2021, we bought two sofas, product numbers ****** and ****** along with the carefree package for $326.25 at the Living Spaces located at *************************************************************. At the time of purchase, the sales representative said that We can wash the body cushions and pillowcases in the washer machine. She also said that if we purchase the carefree package a professional would come to the house to clean the entire sofas. Unfortunately, we came to learn that this type of material could... read more
Business response:
We appreciate you bringing your concerns to our attention and apologize for the overall unpleasant experience. We spoke to our warranty manager for an update and was advised the cancellation request was not received by Living Spaces, once Carefree sends it over a refund will be processed, you will receive an email confirmation of the proof of refund as well.
We bought an Outdoor Cantilever Grey Umbrella from Living Spaces located in ****, ** on January 29 2023. I was with my 5 year old child in the backyard playing when I decided to open the umbrella for the first time to get some shade. The umbrella was assembled by the store workers that delivered the product and we had made sure that the weights were properly put on the umbrella for there to not be any incidents. However, when a gust of wind hit, the weights did not hold down the umbrella and the umbrella went flying. The umb... read more
Business response:
We appreciate you bringing your concerns to our attention and apologize for the overall unpleasant experience. After review of the account, we show a member of our warranty department emailed the guest on 6-12-2023 advising of the replacement approval. Per the documented notations, the guest is not interested in another umbrella. A store credit in the amount of $454.25+ tax is available for use until 7/12/2023, if more time is needed, please advise. We ask that the guest dispose of the current umbrella as we do not need the ... read more
If I could give negative stars I would! Predatory practices to make a sale and straight LYING to their customers. Purchased purple pillows and was told we had a warranty trial period. Tried the pillows and did not like them. Go to return and was told all sales on pillows are final. Guess your associate just wanted to sell $400 dollars on 2 pillows for their own merit! Such disgusting practices. & have yet to hear back or an answer on this issue. We got a credit line through living spaces and purchased thousands in furniture ... read more
Business response:
We appreciate you bringing your concerns to our attention and apologize for the overall unpleasant experience. So that we can better assist you, please provide the sales order number, name and telephone number associated with the account.
If I could give negative stars I would! Predatory practices to make a sale and straight LYING to their customers. Purchased purple pillows and was told we had a warranty trial period. Tried the pillows and did not like them. Go to return and was told all sales on pillows are final. Guess your associate just wanted to sell $400 dollars on 2 pillows for their own merit! Such disgusting practices. & have yet to hear back or an answer on this issue. We got a credit line through living spaces and purchased thousands in furniture ... read more
Business response:
We appreciate you bringing your concerns to our attention and apologize for the overall unpleasant experience. So that we can better assist you, please provide the sales order number, name and telephone number associated with the account.
We bought an Outdoor Cantilever Grey Umbrella from Living Spaces located in ****, ** on January 29 2023. I was with my 5 year old child in the backyard playing when I decided to open the umbrella for the first time to get some shade. The umbrella was assembled by the store workers that delivered the product and we had made sure that the weights were properly put on the umbrella for there to not be any incidents. However, when a gust of wind hit, the weights did not hold down the umbrella and the umbrella went flying. The umb... read more
Business response:
We appreciate you bringing your concerns to our attention and apologize for the overall unpleasant experience. After review of the account, we show a member of our warranty department emailed the guest on 6-12-2023 advising of the replacement approval. Per the documented notations, the guest is not interested in another umbrella. A store credit in the amount of $454.25+ tax is available for use until 7/12/2023, if more time is needed, please advise. We ask that the guest dispose of the current umbrella as we do not need the ... read more
HORRIBLE! I mean you can't make this stuff up! Nobody can believe how ridiculous this purchase has been. I'm telling everyone I know, STAY AWAY from LIVING SPACES!! DAMAGED product, Living Spaces continues to make mistakes on deliveries, then expects me to keep changing plans for my Saturdays!!! I have a vacation planned, they are actually wanting me to CANCEL MY VACATION PLANS to sit around a house and wait yet a THIRD time for them to deliver their damaged products. I ordered a sectional. We arrived at the delivery locatio... read more
Business response:
We appreciate you bringing your concerns to our attention and apologize for any inconvenience caused. Upon review of the account, it was discovered that the exchange was conducted on the wrong order. Additionally, the address displayed was different and offered more delivery date options. However, once the exchange was rectified, the delivery address was also corrected. Unfortunately, the delivery location falls within a restricted area where we are only able to come out on Saturdays for pickups or exchanges. The soonest we'... read more
I am very disappointed in Living Spaces. I purchased *********** chest of drawers because it said it was made with dovetail construction however when it arrived and I checked it is just held together with ********* nails. I called customer support and they said "that's what it is." I am so frustrated with the blatant false advertising Living Spaces has on their website. They also said someone would call me in 3-5 business days to come and check the dresser quality and then we would go from there. No one called me. A ******* ... read more
Business response:
We appreciate you bringing your concerns to our attention and apologize for any inconvenience this may have caused. Please email an overall photo of the dresser you received as well as separate photos showing the construction of the dresser to **************************************************************** as we will partner with our buyers for further assistance.
I am very disappointed in Living Spaces. I purchased *********** chest of drawers because it said it was made with dovetail construction however when it arrived and I checked it is just held together with ********* nails. I called customer support and they said "that's what it is." I am so frustrated with the blatant false advertising Living Spaces has on their website. They also said someone would call me in 3-5 business days to come and check the dresser quality and then we would go from there. No one called me. A ******* ... read more
Business response:
We appreciate you bringing your concerns to our attention and apologize for any inconvenience this may have caused. Please email an overall photo of the dresser you received as well as separate photos showing the construction of the dresser to **************************************************************** as we will partner with our buyers for further assistance.
HORRIBLE! I mean you can't make this stuff up! Nobody can believe how ridiculous this purchase has been. I'm telling everyone I know, STAY AWAY from LIVING SPACES!! DAMAGED product, Living Spaces continues to make mistakes on deliveries, then expects me to keep changing plans for my Saturdays!!! I have a vacation planned, they are actually wanting me to CANCEL MY VACATION PLANS to sit around a house and wait yet a THIRD time for them to deliver their damaged products. I ordered a sectional. We arrived at the delivery locatio... read more
Business response:
We appreciate you bringing your concerns to our attention and apologize for any inconvenience caused. Upon review of the account, it was discovered that the exchange was conducted on the wrong order. Additionally, the address displayed was different and offered more delivery date options. However, once the exchange was rectified, the delivery address was also corrected. Unfortunately, the delivery location falls within a restricted area where we are only able to come out on Saturdays for pickups or exchanges. The soonest we'... read more
Frequently asked questions about Living Spaces
How is Living Spaces rated?
Living Spaces has a 4 star rating with 4,295 reviews.
When is Living Spaces open?
Living Spaces is closed now. It will open tomorrow at 10:00 a.m.
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