Living Spaces

Whnk G 

on BBB

2 years ago

Paid over 2k for sleeper sofa and love seat seat plus insurance after 2 months the sleeper sofa will not recline-call LS on July 5 scan in pictures of they said will take care of in 6 days its a joke company dont have anywhere to sit I am soooo frustrated. Received text will be out July 15. If I could return I would-and definitely will not recommend LS to anyone.?? 

Adam T 

on BBB

2 years ago

I went to the store and ordered a dining set with a bench, and paid for it. They shipped me the wrong bench. When I contacted them, they told me if I wanted the bench I actually ordered and paid for, I would have to pay an EXTRA $150, plus an ADDITIONAL delivery fee.So to recap, I paid for an item, they sent me the wrong one, want to charge me extra money for the item I bought and signed for, and want to charge me extra to deliver the correct item.This is fraud. 

Adam T 

on BBB

2 years ago

I went to the store and ordered a dining set with a bench, and paid for it. They shipped me the wrong bench. When I contacted them, they told me if I wanted the bench I actually ordered and paid for, I would have to pay an EXTRA $150, plus an ADDITIONAL delivery fee.So to recap, I paid for an item, they sent me the wrong one, want to charge me extra money for the item I bought and signed for, and want to charge me extra to deliver the correct item.This is fraud. 

Jodi H 

on BBB

2 years ago

Loved this sofa at 1st sight! Then used it, and now it's the worst investment I've ever made in furniture. Lost all form within a year. Only myself and my cat use it, so not overused. I'm having the sofa re-upholstered (not for the fabric, for the foam inserted). Reached out to Living Spaces before warranty was up and basically told, sorry nothing they can do. SPEND YOUR MONEY ELSEWHERE!! When I tried to place this review online on their site, they blocked it. 

Jodi H 

on BBB

2 years ago

Loved this sofa at 1st sight! Then used it, and now it's the worst investment I've ever made in furniture. Lost all form within a year. Only myself and my cat use it, so not overused. I'm having the sofa re-upholstered (not for the fabric, for the foam inserted). Reached out to Living Spaces before warranty was up and basically told, sorry nothing they can do. SPEND YOUR MONEY ELSEWHERE!! When I tried to place this review online on their site, they blocked it. 

Rachel M 

on BBB

2 years ago

I would leave less stars if possible. I have yet to have a good experience when it comes to delivery from Living Spaces. Delivery is scheduled based off the information they give you then they cancel without even informing you, after youve wasted your entire day waiting for furniture youve purchased. **************** is less than helpful. No one ever has any information or any contact numbers. Truth be told, Living Spaces could care less. Nothing changes. Its a poorly ran company that does does not care about customer servic... read more

Rachel M 

on BBB

2 years ago

I would leave less stars if possible. I have yet to have a good experience when it comes to delivery from Living Spaces. Delivery is scheduled based off the information they give you then they cancel without even informing you, after youve wasted your entire day waiting for furniture youve purchased. **************** is less than helpful. No one ever has any information or any contact numbers. Truth be told, Living Spaces could care less. Nothing changes. Its a poorly ran company that does does not care about customer servic... read more

Leslie M 

on BBB

2 years ago

The worst check out system ever! Before you make a purchase of anything you are filling out information like your at a drs appt. Its ridiculous. When I complained Sales person responded with , you wont have to do this next time to purchase. I said great Im not coming back. I did not get a printed receipt because he had to walk too far to printer to get receipt. 

Leslie M 

on BBB

2 years ago

The worst check out system ever! Before you make a purchase of anything you are filling out information like your at a drs appt. Its ridiculous. When I complained Sales person responded with , you wont have to do this next time to purchase. I said great Im not coming back. I did not get a printed receipt because he had to walk too far to printer to get receipt.