This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Living Spaces
- Retail
- Glendale, AZ
About this business
Location details
6767 W Bell Rd, Glendale, AZ, 85308, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
This is the worse furniture store ever!!! I want to cry everytime I have to talk to them out of pure rage and frustration for the junk they sell and the incompetence of their delivery/warranty department. I ordered a sofa from them in February of 2022. After our delivery date had come and gone, we called the number given to us as the website status sat at "shipped" for weeks. Then finding out the incompetent salesman ordered the wrong sofa. Had to re-order but they said they would put a rush on it. They lied. Still another 8... read more
Living spaces customer service is a complete disaster. They dont coordinate with their warehouse or distribution centers, meanwhile youre the middle man trying to explain how youre missing components to your furniture. They need to get it together for a better customer experience. I wont be going back for anything. Not that this review even matters. F*** you
Business response:
Thank you for bringing your concerns to our attention, we apologize for the overall unpleasant experience. If this issue remainsunresolved, please provide your sales order number and we will look into this further.
BUYER BEWARE this company has MISLEADING and FRAUDULENT practices. The website said furniture was in-stock locally and could be delivered in 5 days. I purchased, selected my delivery, decided 7 days out from purchase. Every web page and subsequent email i received all said furniture was in-stock and would be delivered. Even said it was ALL out for delivery the day of. Come to find out a significant portion of my order was not in stock and wouldn't be for an additional 7 days. I found this out when the truck was sitting in fr... read more
Business response:
Thank you for bringing your concerns to our attention, we apologize for the overall unpleasant experience. After review of the account, we show the original order totaled $636.02, of that amount $518.02 was refunded back to the card used at point of sale on 2/5/2023 as the guest was charged a $59.00 pickup fee and a $59.00 restock fee. The $59.00 pickup fee was refunded on 2/18/2023. We have submitted a request to have the $59.00 restock fee refunded as well. The guest will receive an email notification once the refund is pr... read more
POOR QUALITY PRODUCTS WITH HORRIBLE CUSTOMER SERVICE!!!!I purchased a $1000 bed for my 3 yr old son. When it was delivered, the quality was so poor that I refused the assembly and returned it. The delivery guy dialed the number to the phoenix manager (Princessa) who was extremely rude from the very start. She asked me if I was returning the bed and I told her yes along with the reason. Her response, "fine"!. Then I wanted to ensure I would get all my money back because of the poor quality product and she said I would get bac... read more
Business response:
Thank you for bringing your concerns to our attention, we apologize for any inconvenience this may have caused. After review of the account, we show the original order totaled $1330.25 of that amount $1147.03 was refunded on 2/10/2023. The guest was charged a restock fee in them amount of $76.50 that has since been refunded on 2/19/2023 in addition to a delivery fee refund in the amount of $106.72 also processed on 2/19/2023. Please allow 5-7 business days for the funds to reflect the card used at point of sale as this exclu... read more
I ordered an *************** Chest of Drawers from Living Spaces that was delivered on 12/29/22 wrapped up in plastic. After I opened the plastic and tried to open the drawers, I noticed that they were all misaligned - the gliders seemed to be crooked and the drawers would not open and close straight. It looks completely crooked from the front view. I filed a warranty claim the following week and Living Spaces sent a repair person from SAW Enterprises Furniture Repair to repair the issue. After working on the dresser for an ... read more
Business response:
Thank you for bringing your concerns to our attention, we apologize for any inconvenience thismay have caused. After review of the account, we show a member of our warranty department emailed the guest on 2-21-2023 offering a reselection as the item is no longer carried by Living Spaces. Please check your inbox and spam folder to ensure the email isn't overlooked.
I purchased a Magnolia Trellis Queen Bed from Living Spaces (LS) Nov 2022. Told that bed would be available week of Dec 10-17 and that I would be contacted by their delivery co then. No problem. Late Dec LS emailed me to say my bed was in and delivery co would contact me to set up date. Scheduling of delivery with LS 3rd party contracted companies was and continues to be a nightmarish experience - after scheduling close to 10 delivery dates and experiencing 10 failed deliveries because "my product could not be located in the... read more
Bedroom furniture was delivered to us that had been badly and visibly repaired. We took delivery of 3 bedroom chests and returned them all and a nightstand as they were visibly repaired. **************** is NON EXISTANT. WE ARE EXPECTED TO PAY A RESTOCKING FEE for the one nightstand that was not damaged because of the length of time it took living spaces to try to find acceptable matching pieces. Sales people are a delight. What a shame they have to work for this disgusting underhand co. We expect new furniture when placing ... read more
Business response:
Thank you for bringing your concerns to our attention, we apologize for anyinconvenience thismay have caused. So that we can better assist, please provide the sales order number associated with the account in question.
My first (& last) experience with Living Spaces was TERRIBLE! A damaged dresser (rotted on bottom) was delivered, and three subsequent appointments were made to deliver a replacement dresser and pick up the damaged one. Within minutes of the second & third scheduled deliveries, I received an email each time from Living Spaces advising that the delivery was cancelled because those dressers were also damaged. Upon my inquiry, Living Spaces represented via phone that the third scheduled delivery was cancelled because my dresser... read more
Was so excited to know that the Houston area was getting a Living Spaces store. Purchased a 3-piece sectional that I fell in love with. The sectional has nail-head trim along the bottom of the sofa pieces and up the arms. A month in, I realized that the nail-heads on the left sofa were smaller than the right. So because of the size difference, one sofa had 60+ heads and the other had 42. Warranty department agreed to replace the sofa with the smaller heads. Replacement arrived today, still incorrect. Both sofas now have the ... read more
Frequently asked questions about Living Spaces
How is Living Spaces rated?
Living Spaces has a 3.9 star rating with 4,096 reviews.
When is Living Spaces open?
Living Spaces is closed now. It will open at 10:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com