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Living Spaces
- Retail
- Glendale, AZ
About this business
Location details
6767 W Bell Rd, Glendale, AZ, 85308, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
Bought a dresser and nightstand online a few months ago. Called to see where it was because Ive gotten no delivery updates and ******* on the phone told me the items were discontinued! So why was I able to purchase a discontinued item off the website? Wheres my refund if I was never going to receive these items??? Then ******* tells me I can wait a month- 2 months until they get the items in their warehouse, so now hes saying its not discontinued just out of stock. Ive already waited 2 months I dont want to wait another 2 mo... read more
I purchased an adjustable bed on 4 Jul 2023. The bed was scheduled to be delivered on 8 Jul 2023. I received a text the day prior of the delivery on 8 Jul 2023, from 1045-1:45. I am typing this review at 3:36 pm. I removed my current bed out of the bedroom the day prior in preparation of delivery and I rearranged my day to receive the merchandise. I was not notified of the cancellation until I made a call to the delivery department at 2:45 pm. Not professional. The person I spoke to didnt seem empathetic to the situation. Th... read more
I purchased an adjustable bed on 4 Jul 2023. The bed was scheduled to be delivered on 8 Jul 2023. I received a text the day prior of the delivery on 8 Jul 2023, from 1045-1:45. I am typing this review at 3:36 pm. I removed my current bed out of the bedroom the day prior in preparation of delivery and I rearranged my day to receive the merchandise. I was not notified of the cancellation until I made a call to the delivery department at 2:45 pm. Not professional. The person I spoke to didnt seem empathetic to the situation. Th... read more
Business response:
We appreciate you bringing your concerns to our attention and apologize for the overall unpleasant experience. Living Spaces has dedicated department responsible for reaching out to guest in case there is a need to reschedule deliveries or address any concerns regarding that quality control. We show the order is scheduled for delivery on 7/11/2023. This feedback will be shared with management to ensure that we are effectively communicating any potential delivery issues in advance.
Bought a dresser and nightstand online a few months ago. Called to see where it was because Ive gotten no delivery updates and ******* on the phone told me the items were discontinued! So why was I able to purchase a discontinued item off the website? Wheres my refund if I was never going to receive these items??? Then ******* tells me I can wait a month- 2 months until they get the items in their warehouse, so now hes saying its not discontinued just out of stock. Ive already waited 2 months I dont want to wait another 2 mo... read more
Business response:
We appreciate you bringing your concerns and apologize for the inconvenience caused. Unfortunately, we are unable to locate an order for you. So that we may better assist please provide the sales order number, name and telephone number associated with the account in question.
The product is ok the service is very bad. We scheduled delivery for Wed. and I made it clear that anything is good but don't schedule 9:00-10:00 because of a road closure. Day of delivery they texted they would be here at 9:30 exactly when I said the road would be closed. I asked them to delay 30 min or come later they could not do it. So we rescheduled for 2 days later they texted and said they need to reschedule again for Saturday. I said as long as it was before 12:00 because of previous commitments (since they missed 2 ... read more
The product is ok the service is very bad. We scheduled delivery for Wed. and I made it clear that anything is good but don't schedule 9:00-10:00 because of a road closure. Day of delivery they texted they would be here at 9:30 exactly when I said the road would be closed. I asked them to delay 30 min or come later they could not do it. So we rescheduled for 2 days later they texted and said they need to reschedule again for Saturday. I said as long as it was before 12:00 because of previous commitments (since they missed 2 ... read more
Business response:
We appreciate you bringing your concerns to our attention and apologize for any inconvenience caused. If this issue remains unresolved please email us directly at ****************************************************************.
I ordered a sectional couch over a year ago and still havent received a non damaged product. They have sent 3 replacement sofas each time they are delivered they are completely ruined. Example broken supports, ripped fabric, & covered in black grime. At this point Im over it and will never buy anything from them again.
Business response:
We appreciate you bringing your concerns to our attention and will share the details of this review with our Nationwide team. As out of ************* issues are handled by them directly.
Purchased bunk beds with delivery and assembly. Installers could not assemble because parts were missing. They left to get parts, but did not return. In meantime, we inspected unassembled beds and noticed paint was scuffed and wood was fractured. Packaging had been previously opened and resealed. Thats why some hardware was missing. We believe company sold us previously sold and returned beds. Charged us for new beds, but sold us previously sold and returned beds. We returned beds and asked for refund. We have not yet receiv... read more
Business response:
We appreciate you bringing your concerns to our attention and apologize for the inconvenience. So that we can better assist you, please provide us with your sales order number and the name associated with the account in question.
I ordered a sectional couch over a year ago and still havent received a non damaged product. They have sent 3 replacement sofas each time they are delivered they are completely ruined. Example broken supports, ripped fabric, & covered in black grime. At this point Im over it and will never buy anything from them again.
Business response:
We appreciate you bringing your concerns to our attention and will share the details of this review with our Nationwide team. As out of ************* issues are handled by them directly.
Frequently asked questions about Living Spaces
How is Living Spaces rated?
Living Spaces has a 4 star rating with 4,295 reviews.
When is Living Spaces open?
Living Spaces is closed now. It will open tomorrow at 10:00 a.m.
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