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Living Spaces
- Retail
- Glendale, AZ
About this business
Location details
6767 W Bell Rd, Glendale, AZ, 85308, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
I purchased a reclining sofa and loveseat 5 years ago and sales associate offered care free plan which covers damages up to 5 years and if I don't submit a claim during 5 year period they would refund care fee I'd paid initially. I've contacted local Living Spaces store after 5 years and never submitted a claim. Now they are telling me they can only issue a store credit and I can not get a refund. I'd consider this is false advertisement.
Business response:
We appreciate you bringing your concerns to our attention and apologize for any inconvenience this may have caused.Guests are eligible to receive the Win Win Coupon once 5 years has elapsed since the order has been delivered and no service claims were made on any items during the 5 years of coverage.The Win Win Certificate will be equal to the purchase price of the Carefree Plan. A minimum Living Spaces home furnishing product(s) purchase equal to two times the value of the coupon is required for redemption. The coupon must ... read more
I will never again buy from this company. Bought a couch a little over a year ago, bought the extended warranty, issue (recliner just stopped working altogether) came just over a year so used the extended warranty. Have been fighting with them for over 4 months to have it replaced. I have to talk with someone at the warranty company each time I call that is clueless. Was told they wouldn't fix it even though it was under warranty, had to keep calling to finally get someone with some intelligence to understand the issue. Had ... read more
I will never again buy from this company. Bought a couch a little over a year ago, bought the extended warranty, issue (recliner just stopped working altogether) came just over a year so used the extended warranty. Have been fighting with them for over 4 months to have it replaced. I have to talk with someone at the warranty company each time I call that is clueless. Was told they wouldn't fix it even though it was under warranty, had to keep calling to finally get someone with some intelligence to understand the issue. Had ... read more
**************** and delivery completely *****. I will never buy from Living spaces again. Very unsatisfied.
Business response:
We appreciate you bringing your concerns to our attention and apologize for the overall unpleasant experience. Please provide an explanation of what took place, we will look into the details and follow up with the guest.
**************** and delivery completely *****. I will never buy from Living spaces again. Very unsatisfied.
Business response:
We appreciate you bringing your concerns to our attention and apologize for the overall unpleasant experience. Please provide an explanation of what took place, we will look into the details and follow up with the guest.
I ordered on line an adjustable bed and mattress with a full service delivery and pick up of the old bed, at the price of $1,982.85 . My mistakes is I did not read the terms and conditions of the Returns. I was so happy that I have an adjustable bed but I did not expect that it has a massage feature on it. I used it but after 9 days of using it the bed stop working. , the remote control is not doing anything, I am alone in the house cause I live in a retirement community and i can't do anything but to call them and told them... read more
I have purchased a total of 3 couches from Living Spaces. The last purchase of a sectional has been thus far the worst. I have been unable to utilize the purchased protection plan warranty (customer service has been poor at best) and the couch (that is less than two years old) looks as though it was purchased for a frat house. The cushions have lost all shape, the pillows are beyond frayed and there is no way to fluff this sectional up. For the cost (over $2k) Im extremely disappointed and have determined this is my final pu... read more
Business response:
We appreciate you bringing your concerns to our attention and apologize for any inconvenience this may have caused. So that we can better assist you, please provide us with your sales order number as well as the name and telephone number associated with the account in question.
I have purchased a total of 3 couches from Living Spaces. The last purchase of a sectional has been thus far the worst. I have been unable to utilize the purchased protection plan warranty (customer service has been poor at best) and the couch (that is less than two years old) looks as though it was purchased for a frat house. The cushions have lost all shape, the pillows are beyond frayed and there is no way to fluff this sectional up. For the cost (over $2k) Im extremely disappointed and have determined this is my final pu... read more
I ordered on line an adjustable bed and mattress with a full service delivery and pick up of the old bed, at the price of $1,982.85 . My mistakes is I did not read the terms and conditions of the Returns. I was so happy that I have an adjustable bed but I did not expect that it has a massage feature on it. I used it but after 9 days of using it the bed stop working. , the remote control is not doing anything, I am alone in the house cause I live in a retirement community and i can't do anything but to call them and told them... read more
Business response:
We appreciate you bringing your concerns to our attention and apologize for the overall unpleasant experience. Unfortunately, we are unable to honor the return on bedding products that aren't part of a sleep trial. The guest will need to contact the manufacture Avocado at************** for further assistance as the warranty is through them directly. If the guest is having difficulties with placing the call, we recommend having one of staff members at the living facility assist them with this.
Frequently asked questions about Living Spaces
How is Living Spaces rated?
Living Spaces has a 4 star rating with 4,258 reviews.
When is Living Spaces open?
Living Spaces is closed now. It will open at 10:00 a.m.
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