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Living Spaces
- Retail
- Glendale, AZ
About this business
Location details
6767 W Bell Rd, Glendale, AZ, 85308, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
I ordered a sectional couch over a year ago and still havent received a non damaged product. They have sent 3 replacement sofas each time they are delivered they are completely ruined. Example broken supports, ripped fabric, & covered in black grime. At this point Im over it and will never buy anything from them again.
Business response:
We appreciate you bringing your concerns to our attention and will share the details of this review with our Nationwide team. As out of ************* issues are handled by them directly.
This is a scamming place. I placed an order and paid in full with the promise of delivery within 2 weeks but was later sent an email saying it wont be delivered until a month and a half after the order was placed. Upon contacting the customer service and the *************, both the manager and the customer service agent and they refused to help us at all and offered cancellation only if we paid 25% restocking fee on an item that has never been delivered and cost us close to $2,400. They would not offer any help in delivering... read more
Business response:
We appreciate you bringing your concerns to our attention and apologize for any inconvenience this may have caused. So that we may better assist you, please provide your sales order number, name and telephone number associated with your order. As we are unable to locate an account for the name listed on this complaint.
Hopeless purchase, they cheat the people by sending less number of power chords and charge again. This costed me 100 dollars and wasted my precious time. **************** is hopeless
Business response:
We appreciate you bringing your concerns to our attention and apologize for any inconvenience this may have caused. If this issue remains unresolved, please email an overall photo of the items you received to ***************************************************************** We will review them and advise of the next steps.
After waiting weeks for ordered items, they are delivered damaged. Called in and received horrible customer service. Even the lead or manager was not helpful. They do not work with you for picking up the defective items, or dont offer a courtesy of having help to remove the damaged items, and provide no resolution. Save your money and go somewhere else.
Business response:
We appreciate you bringing your concerns to our attention and apologize for any inconvenience this may have caused. So that we may better assist you, please provide your sales order number, name and telephone number associated with your order, as we are unable to locate an account for the name listed on this review.
Do not buy here! This company is an absolute front, and they will steal your money. We purchased a couch online, and we scheduled a delivery date well in advance past the minimum of 2 weeks. Day of delivery we were sent text updates with the delivery window, delivery guy name, which were all 15 stops away. It was cancelled within the hour, and not by notification. We received no email update, no call, not even a text message about this cancellation. I go ahead and call, and the representative blames it is an IT problem, and ... read more
Business response:
We appreciate you bringing your concerns to our attention and apologize for any inconvenience this may have caused, so that we may better assist you, please provide your sales order number, name and telephone number associated with the order as we are unable to locate an account for the name listed on this review.
Horrible customer service. I was lied to several times from customer service. The chair I purchased broke in 8 days and they did not process it under the warranty I purchased. They also were incredibly rude when I had to go in the store to pick out a new chair because they would not give me a refund and lied that they didnt have that chair anymore. I go in and the chair was still there and sales person confirmed it was in stock. They just all lie. I would and will never recommend living spaces. Horrible experience all the wa... read more
Business response:
We appreciate you bringing your concerns to our attention and apologize for any inconvenience this may have caused. Upon reviewing the account, we show a member of our warranty department left a voice message on 6/7/2023, offering a reselection, exchange or return for a complete refund. At this time, the ****** accent chair is in stock and can be delivered as soon as 7/2/2023. We show an order for the ********************* chair has been placed, however, that item is currently out of stock. Please advise if you would like to... read more
We purchased a zero gravity recliner last Thur. and paid $99 for delivery on Fri.. They delivered the chair but did not have the cord to plug in and make it work. The driver called his warehouse who told him that they would deliver it between 6pm and midnight Fri.. They also said they would call us within 2 hrs. NO call, No delivery of cord. I went to store and was told by salesman they could not give me a cord. I also asked him why I could not call the store instead of having to drive there to be told NO. He said their mana... read more
Business response:
We appreciate you bringing your concerns to our attention and apologize for any inconvenience this may have caused. So that we can better assist you, please provide your sales order number, name and telephone number associated with the order in question.
Dont do business with them. They dont have the products you actually pay for and when they cant deliver, they try to get you to take something else. Also, if you ask for delivery they will tell you a few days and that turns into months. That make you wait days for a refund. TERRIBLE COMPANY
Please read the negative reviews before purchasing. You will notice a theme when it comes to customer service. I purchased a mini ***************** couch. It is ok, though the cushions pull you to the center. The main issue was with their customer service. One of the pillows arrived in the incorrect color. As it turns out, this pillow is not pictured in their computer-generated image that pops up when selecting your colors and is only described with the word "kidney." I asked to exchange the pillow for a different colored pi... read more
Frequently asked questions about Living Spaces
How is Living Spaces rated?
Living Spaces has a 3.9 star rating with 4,077 reviews.
When is Living Spaces open?
Living Spaces is open now. It will close at 9:00 p.m.
Need help? Contact us.
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