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Living Spaces
- Retail
- Glendale, AZ
About this business
Discover Living Spaces with stylish, affordable furniture and home décor. Find sofas, bedroom sets, dining tables, mattresses, and more. Shop modern, classic, and contemporary designs for every home.
Location details
6767 W Bell Rd, Glendale, AZ, 85308, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
I purchased a reclining sofa and loveseat 5 years ago and sales associate offered care free plan which covers damages up to 5 years and if I don't submit a claim during 5 year period they would refund care fee I'd paid initially. I've contacted local Living Spaces store after 5 years and never submitted a claim. Now they are telling me they can only issue a store credit and I can not get a refund. I'd consider this is false advertisement.
I will never again buy from this company. Bought a couch a little over a year ago, bought the extended warranty, issue (recliner just stopped working altogether) came just over a year so used the extended warranty. Have been fighting with them for over 4 months to have it replaced. I have to talk with someone at the warranty company each time I call that is clueless. Was told they wouldn't fix it even though it was under warranty, had to keep calling to finally get someone with some intelligence to understand the issue. Had ... read more
**************** and delivery completely *****. I will never buy from Living spaces again. Very unsatisfied.
Business response:
We appreciate you bringing your concerns to our attention and apologize for the overall unpleasant experience. Please provide an explanation of what took place, we will look into the details and follow up with the guest.
I have purchased a total of 3 couches from Living Spaces. The last purchase of a sectional has been thus far the worst. I have been unable to utilize the purchased protection plan warranty (customer service has been poor at best) and the couch (that is less than two years old) looks as though it was purchased for a frat house. The cushions have lost all shape, the pillows are beyond frayed and there is no way to fluff this sectional up. For the cost (over $2k) Im extremely disappointed and have determined this is my final pu... read more
Business response:
We appreciate you bringing your concerns to our attention and apologize for any inconvenience this may have caused. So that we can better assist you, please provide us with your sales order number as well as the name and telephone number associated with the account in question.
I ordered on line an adjustable bed and mattress with a full service delivery and pick up of the old bed, at the price of $1,982.85 . My mistakes is I did not read the terms and conditions of the Returns. I was so happy that I have an adjustable bed but I did not expect that it has a massage feature on it. I used it but after 9 days of using it the bed stop working. , the remote control is not doing anything, I am alone in the house cause I live in a retirement community and i can't do anything but to call them and told them... read more
Business response:
We appreciate you bringing your concerns to our attention and apologize for the overall unpleasant experience. Unfortunately, we are unable to honor the return on bedding products that aren't part of a sleep trial. The guest will need to contact the manufacture Avocado at************** for further assistance as the warranty is through them directly. If the guest is having difficulties with placing the call, we recommend having one of staff members at the living facility assist them with this.
I ordered the stratus end table and coffee table on 6/3. The end table was to be in the store ready for pick up 6/13 and the coffee table was to be in the store for pick up 7/18. I have placed multiple calls and still don't have either item. Each time I call, I am told it is "on the truck and on it's way and will be here within **** days. It is now 8/9 and was told the same thing today. After telling the associate my dismay , he looked into the matter and I was told the end table is now "no longer available, I could choose a... read more
Business response:
We appreciate you bringing your concerns to our attention and apologize for the overall unpleasant experience. We have shared the details of this review with upper management. We have also partnered with our transportation department for an update and will advise the guest of the status once we receive a response.
I bought a couch and bedroom set. I have bought 5 couches from them over the first 4 were great. My recent couch was delivered on time and friendly. Do to my work schedule and having recently moving into a new place I did not sit on the couch for the first week. It looked great. My wife (110lbs) sat on the chaise lounge and the cushion split in two, with a huge gaping 8" hole along the seam. Since it was the 8th day they would not return or refund. They required pictures uploaded to their sight. From the pictures, they deter... read more
Business response:
We appreciate you getting in touch and apologize for any inconvenience this may have caused. After review of the account, we show our warranty department emailed the guest on 7/4/2023 advising of the parts order, the email also advised it can take up to 8 weeks for the parts to arrive. We are currently on the 4th week of the eta. The guest will receive a notification once the new parts arrive.
Living Spaces is trying to charge me for delivery errors that they made. We place many orders with this vendor online. This particular order was placed online and we received our confirmation with the correct data that was entered. The Delivery team transcribe the information incorrectly on their end. They tried to deliver a power recliner to a client that already received their order a week before. Now they are telling us we are going to be charged for a re-stock fee and an additional $108.40 for redelivery. I am going to d... read more
Business response:
We appreciate you bringing your concerns to our attention and apologize for any inconvenience this may have caused. So that we can better assist you, please provide the sales order number for the order in question.
This review is actually directed at the national customer service division. Poor quality materials and poor craftsmanship. Dishonest customer relations. Unwilling to stand behind their products. Their claims department is useless.
Business response:
We appreciate you bringing your concerns to our attention, so that we can better assist you, please provide a brief description of what took place along with your contact information.
Frequently asked questions about Living Spaces
How is Living Spaces rated?
Living Spaces has a 3.9 star rating with 4,168 reviews.
When is Living Spaces open?
Living Spaces is closed now. It will open at 10:00 a.m.
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