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Living Spaces
- Retail
- Glendale, AZ
About this business
Discover Living Spaces with stylish, affordable furniture and home décor. Find sofas, bedroom sets, dining tables, mattresses, and more. Shop modern, classic, and contemporary designs for every home.
Location details
6767 W Bell Rd, Glendale, AZ, 85308, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
Horrible customer support/service! Not only did our box spring get dropped off out front without any notification whatsoever not even a knock at the door, as we waited patiently in our home, they just dropped it off out front & CLEARLY damaged. Had to wait 3 days before they could bring an replacement exchange. Just received the replacement, which, again was damaged, in fact looks as if it had been a previous return that we were receiving. Called customer service less than an hr after this delivery, and ******* was less than... read more
Business response:
We appreciate you bringing your concerns to our attention and apologize for the overall unpleasant experience. So that we may better assist, please submit an overall photo of the item along with a separate picture of the damaged area to ***************************************************************** we will review the photos and follow up with you to provide the next steps.
Absolute horrible experience with DELIVERY! They told my husband that we would have to take out a window to get it in and they did not take the feet off as requested. I checked all measurements before we ordered the couch, so I knew it would fit. The couch we had from ******'s (Harlow model) was 100x42. The couch we ordered from Living Spaces (*****************) comes in 2 pieces of 100x38 and 99x38. I came home so upset and explained to my husband the way they should have fit it in. We grabbed the tape measure and remeasure... read more
Business response:
We appreciate you bringing your concerns to our attention and apologize for any inconvenience caused. It is the responsibility of the consumer to ensure that allfurniture items will fit through entryways, doorways, up stairwells, down halls, and around corners into the desired location.If you or Living Spaces is unable to place your furniture to the desired location due to fit, you will be charged the appropriate restocking fees (or, for custom special orders, the non-refundable deposit) in accordance with our return policie... read more
My worst online shopping experience. They charged me 10% to cancel my order which is still sitting in their warehouse (they didn't even pack). Also, their policy is that if you don't like the furniture or its not according to your expectations you still have to keep it or pay 10% plus delivery charges to return it.
Business response:
We appreciate you bringing your concerns to our attention and apologize for the misinformation.Regular stock items can be canceled within 48 hours of purchase. For deliveries within *******, **********, *************, ****, ******** or ******, cancellations must be communicated at least 48 hours prior to delivery. Orders that are cancelled outside of these time frames will be charged a 10% cancellation fee. In addition, orders held over two (2) weeks from purchase at our Customer Pick-Up will be cancelled and charged a 10% c... read more
These couches are great/beautiful looking and Im giving them a one star just for that. However, I bought these couches three weeks ago and one them began making a loud noise on one of the arm rest sides and it sounds like a loose/broken piece of wood. Upon reading the one year warranty, I found that Living Spaces is scamming customers. They will charge a fee of $99 to have a technician come inspect the defective item; they will charge $99 for pick up of defective item/redeliver; they will charge $50 per hour for labor cost t... read more
Business response:
We appreciate you getting in touch and apologize for the issue with the item. So that we may provide accurate warranty information please provide your sales order number, telephone number and the email address associated with the item in question.
DO NOT BE FOOLED! They have great prices and nice looking furniture but, their customer service is terrible! I ordered a couch that said was ready to ship. Here I am one month later and I still have nothing. Don't know where the couch is or when it will be available. I have reached out to let them know that I would go pick up the couch and was hung up on! They are a company that lure customers in with what we think are good deals but are actually nightmare deals. Do not deal with the headache and shop somewhere else for your... read more
f I could give them zero, I would. I originally placed my very large order in April. Me being in the military, I was dependent on the delivery because I needed to furnish a new home for my family. After about a month and no new on my order, I had to call time and time again to find out what was going on with my order. Finally, after 7 weeks, the issue was rectified and the order was delivered. 2 items arrived broken, one being a mirror, no big deal as I know things happen. I set up the exchange and the mirror arrive broken a... read more
Business response:
We appreciate you bringing your concerns to our attention and apologize for the overall unpleasant experience. In reviewing the account, we show the selling store applied a $70.00 discount off the exchange for the mirror and footboard. There is a 5-7 business day eta for the funds to reflect as this excludes weekends and holidays. However, it can take 1-2 bill cycles for the refund to appear on the paper statement.
I only put two starts because when I did actually receive my order (1 1/2 months later), the couch was amazing. But as far as living spaces company and their 3rd party delivery service, TRASH!! Its almost like they dont even communicate back and forth to one another so youre basically going back and forth trying to get updates and then they both will say something different than the other. Never on the same page saying the same thing. I really thought I almost got scammed! Now for the couch, its great. I got the bonaterra do... read more
Business response:
We appreciate you bringing your concerns to our attention and apologize for any inconvenience caused. We will be sure to share this feedback with our Nationwide managers.
The service we got here by their supervisor is horrible. We went for a mattress and a massager, with a full bed set! We put the trust on the supervisor to tell us what we need. During the delivery we found out there is no massager in the bed frame and the mattress lays 3ft off the ground. Now we are forced to keep the bed frame even though it doesnt have the feature we wanted, 1k lost in a heart beat for putting trust on an incompetent supervisor. We will be returning the bed set and taking our biz elsewhere. Im glad we didn... read more
I originally was going to provide a review praising Living Spaces in **********, **, but their processes are very disappointing.First, without a doubt, the sales associate we worked with was amazing. She took time with us and helped us tremendously in finding the right pieces to fill our new home. She is wonderful and deserves 5+ stars.My issue with them is their lack of transparency. We purposely made it a point to order furniture that would be available today (7/14). We were assured the furniture we purchased was indeed av... read more
Frequently asked questions about Living Spaces
How is Living Spaces rated?
Living Spaces has a 3.9 star rating with 4,168 reviews.
When is Living Spaces open?
Living Spaces is closed now. It will open at 10:00 a.m.
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