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Living Spaces
- Retail
- Glendale, AZ
About this business
Discover Living Spaces with stylish, affordable furniture and home décor. Find sofas, bedroom sets, dining tables, mattresses, and more. Shop modern, classic, and contemporary designs for every home.
Location details
6767 W Bell Rd, Glendale, AZ, 85308, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
SAVE YOUR MONEY, SHOP ELSEWHERE! How to I describe Living Spaces? 1. Deceptive sales tactics 2. Store management staff that doesn't stand behind the products they sell 3. A warranty program that is a complete joke 4. A company you cannot call and deal with over the phone at a local level as you have to physically go to the store to get any resolution because every time they try to transfer you from the 800 number to the local store they have a "technical issue."
Business response:
Thank you for bringing your concerns to our attention, we apologize for the unpleasant experience. After review of the account, we on 8/20/2022 the guest called to report spots on their sectional, we asked for photos to determine the next step. The pictures were submitted 8 days later. Our warranty department reviewed the pictures and determined the spots were actually stains. Living Spaces doesn't cover accidents of any kind. With the guest having the carefree protection plan they were directed to file a claim with them dir... read more
**** was very helpful and friendly. Answered all my questions.
Business response:
Thank you for taking the time out to leave a review, we will be sure to share this feedback with upper management.
I had a terrible experience with living spaces. I asked them to assemble everything they said it would be a 100 dollars I said no problem sales person at the store said if I buy everything he will throw in assembly for free they get here an the guy is saying u didn't pay for assembly. Lol. Then I order 10inch mattress an they send me 7 inch mattress an tell me it's there mistake but they have to charge me to fix it. Plus they don't have a number to the store it get routed to some other country. Total joke spend your money el... read more
Business response:
Thank you for bringing your concerns to our attention, we apologize for any inconvenience this has caused. After review of the account, we show indoor drop off as the delivery method, with there being no record of a full service delivery the guest will need to visit the store in person to speak with the manager on duty. We also show an exchange was processed for the correct mattress on 9/15/2022 with a delivery date of 9/18/2022, we aren't showing the guest was charged any additional fees.
Lets start off by saying this is a horrible company . While in *********** *****, we visited a Living Spaces to look for a sectional. The sales rep was great and helped us find what we had been looking for. We paid **** for this sectional and was told it would be delivered within 4 to 6 weeks. The 6th week was Aug 26th and that date has come and gone. A few dozen useless calls to customer service and XPO Logistics we still don't have our sectional. I've called both companies every day and they keep blaming each other. I fina... read more
Business response:
Thank you for bringing your concerns to our attention, we apologize for the overall unpleasant experience. So that we can better assist, please provide the sales order number and or telephone number and email address associated with the account in question.
I have left a review before and they keep wanting to send a tech out after already sending a ***************** out that said that's just how furniture is made now cheap. So I had to give one star in order to leave a review but they don't deserve a star at all. By wanting to keep sending a tech out they are just trying to cover there self. Our furniture looks so bad I just want my money back. It looks like it's years old not just months old. All pillows are going flat and cushions still don't fit right the seam on them are no... read more
Business response:
Thank you for bringing your concerns to our attention, we apologize for the overall unpleasant experience. In reviewing the account, we show a second opinion is needed on the reported issue. Once the tech report is in, our warranty department will follow up with you providing the next step.
This is the worst experience I have had till date. I ordered the sofa month and half back. ******** services kept cancelling on me and on the call the Manager **** said that they have rights to cancel on the customers. They also said they are not responsible for third party company XPO who delivers the product. After waiting for month and half and continuous conversations with manager **** and specialist *********** they said they have stain on the sofa and rudely disconnected the call. I really want someone to contact me ri... read more
Business response:
Thank you for bringing your concerns to our attention, we apologize for the overall unpleasant experience. So that we can better assist, please provide your sales order number and or the email and telephone number associated with the account.
This is company is a complete joke! We placed an order for a sectional online. We received an email on what to expect for delivery, which included measurements that the door width needed to be. This is the only measurement that was listed in the email with nothing else. We measured to make sure the door was what it needed to be in width. The day of delivery was a mess, we were told the items would not fit. Immediately the delivery men where rude, they started talking **** in Spanish about the delivery and how it was our faul... read more
Business response:
Thank you for bringing your concerns to our attention, we apologize for any inconvenience this has caused. After review of the account, we show this order was placed on our website by the consumer. Our terms and conditions are displayed on our website for review prior to purchasing with us, the guest are also emailed a confirmation receipt upon completion of the purchase. As per our terms and conditions, It is the consumers responsibility to ensure that all furniture items will fit through all doorways, up stairwells, down h... read more
If there was no star option that would be my choice. I ordered a sofa last evening and realized I ordered the wrong size. Too late to speak to anyone by phone to change the order Stayed awake most of the night worried I wouldn't be up first thing when they opened! Finally got ahold of guest services at 8:45am to change item and confirm. Paid additional $99 for full service delivery guaranteed by rep it will be delivered today 6pm-12am. Here I am at 12:14am no signs of delivery check status states not en route yet. Can't talk... read more
Business response:
Thank you for bringing your concerns to our attention, we apologize for the overall unpleasant experience. So that we can better assist, please provide the sales order number associated with the account in question.
They have the worst customer service on their warranty work.. I was rescheduled 4x's with today being the 4th and still I can't get anyone to come and service my couch!! Never again will I buy from them!!! I'm so disappointed in their products and service!!
Business response:
Thank you for bringing your concerns to our attention, we apologize for the delay in the servicing of your items. So that we can better assist, please provide your sales order number and or the email address and telephone number associated with the account in question.
Frequently asked questions about Living Spaces
How is Living Spaces rated?
Living Spaces has a 3.9 star rating with 4,168 reviews.
When is Living Spaces open?
Living Spaces is closed now. It will open at 10:00 a.m.
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